Procurement Market Intelligence Report
Electronic Medical Records Software
Sourcing Guide & Market Intelligence
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Electronic Medical Records Software Global Overview
Definition
Summary
Electronic medical records (EMR) typically refers to a software platform that manages digital records of patients' medical history within a single organization or practice and electronic health records (EHR) software is an aggregate of patient records designed to provide healthcare providers with an easy way to access, manage and share patient records to better coordinate patient care. Typical buyers include hospitals both general and private practice, healthcare providers, and nursing homes.
This Report Includes:
- Electronic Medical Records Software
- Electronic Health Records Software
Not in this Report:
- Medical Record Consulting Services
- Consulting Services
Classification:
Global Electronic Medical Records Software Procurement Trends
Discover the top international trends affecting procurement in the global Electronic Medical Records Software market.
Warning Trends
The European Union’s Artificial Intelligence (AI) Act enters into force
- In August 2024, the European Union (EU) began enforcing its new regulation on artificial intelligence. Although EU legislation, the act will have a major effect on global technological companies operating in the AI space, similar to the General Data Protection regulation.
- The legislation aims to apply a risk-based framework to AI regulation, meaning different AI applications will be treated differently. The law applies a general ban for “unacceptable” uses, such as social scoring and predictive policing.
- For general-purpose AI models, companies will be required to comply with EU copyright law and intellectual property provisions, carry out regular testing, issue transparency disclosures, and implement adequate cybersecurity protections. For “high-risk” AI applications, such as autonomous vehicles, medical devices, financial services, and biometric identification systems, companies must meet stricter requirements in terms of risk-mitigation systems, documentation, human oversight, and cybersecurity.
- Companies that breach the AI Act may face fines ranging from 7.5 million euros or 1.5% of global annual revenues to 35.0 million euros or 7.0% of global annual revenues, whichever amount is higher.
- While the blanket ban on unacceptable systems entered into force in February 2025, most of the obligations do not take effect for a full year. In August 2025, requirements for general-purpose AI will come into effect, and in August 2026, obligations for high-risk AI systems will be enforced.
Global Electronic Medical Records Software Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 655 |
| #2 United States | 505 |
| #3 China | 330 |
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Geography Drilldown - US
Average Cost of Electronic Medical Records Software
United States
2026 Market Pricing$100.00 to $X,XXX.XX
per physician per monthAverage Price
Prices in the Electronic Medical Records Software market range from $100.00 to $X,XXX.XX, depending on Delivery Platform, Number of Users, Features and Specialty. For example, lower prices are associated with Monthly or annually subscription service of online software usage ($500 to $5,000 per physician per month), whereas higher prices are associated with Singular perpetual license for hardware installation ($5,000 to $10,000+ per license).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Electronic Medical Records Software Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Electronic Medical Records Software market, prices in the US have grown 0.2% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Electronic Medical Records Software
Total cost of ownership is High in the Electronic Medical Records Software market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Cancellations may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Implementation
Billed During
Additional Fees
Support
Unforeseen
Cancellations
Downtime
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to 0.5 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Recent Price Volatility. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Operating Systems Software Publishers
- Computer Manufacturers
- IT Consulting Firms
2nd
Tier Suppliers
- Intellectual Property Licensing Providers
- Semiconductor & Circuit Manufacturers
- Computer & Software Wholesalers
Biggest Electronic Medical Records Software Suppliers in the US by Revenue
The largest Electronic Medical Records Software vendors by revenue in the US are Allscripts Healthcare Solutions, Inc., Epic Systems Corporation and Becton, Dickinson And Company. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Cerner Corporation | Global | NORTH KANSAS CITY, MO | >10,000 | 10-15 | ||||
| Epic Systems Corporation | International | Verona, WI | >10,000 | 10-15 | ||||
| eClinicalWorks | Global | Westborough, MA | 1,001-10,000 | 10-15 | ||||
| Computer Programs And Systems, Inc. | National | MOBILE, AL | 1,001-10,000 | 20-25 | ||||
| Athenahealth Inc. | Global | Watertown, MA | 1,001-10,000 | 5-10 | ||||
| Becton, Dickinson And Company | Global | FRANKLIN LAKES | >10,000 | < 5 | ||||
| Allscripts Healthcare Solutions, Inc. | Chicago | 1,001-10,000 | < 5 | |||||
| Nextgen Healthcare, Inc. | National | IRVINE, CA | 1,001-10,000 | < 5 | ||||
| Medical Information Technology, Inc. | National | Westwood, MA | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Electronic Medical Records Software market is 41.4% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is stagnating, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Because EMR software is in the late growth phase of its lifecycle, there is a relatively low vendor risk. New vendors are entering the market with cost-efficient software, but larger vendors still hold a competitive advantage because of the different products, services, and specializations they can offer clients.
The EMR software market exhibits high market share concentration, due to high competition and the top four suppliers occupying more than 50% of total market revenue. With continued market growth, rising market share concentration enables large players to gain greater control over market prices and, therefore, have an upper hand in price negotiations.
The supply chain for EMR software has a moderate risk level, due to fluctuating volatility levels among key suppliers for the market, specifically semiconductor manufacturers, along with supply disruptions and sudden price shocks that have increased their operating costs and led to rising prices.
As a net importer of computers in the EMR software market, US buyers' procurement strategies may be influenced by factors such as cost considerations and international competition and will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer can restrict buyer power and reduce their ability to dictate terms and conditions in procurement transactions, and will have less control over pricing, quality, and availability of the goods or services they need.
Supplier Information
Cerner Corporation
Cerner Corporation is a public company operating globally in the manufacturing and information sectors. The company's offerings include electronic medical records software and pharmacy automation systems. Founded in 1979, the company is currently headquartered in KANSAS CITY, Missouri, United States of America... Subscribe to learn more
eClinicalWorks
eClinicalWorks is a private company operating globally in the information sector. The company's offerings include electronic medical records software. Founded in 1999, the company is currently headquartered in Westborough, Massachusetts, United States of America with an estimated 5500 employees. Subscribe to learn more
Epic Systems Corporation
Epic Systems Corporation is a private company operating internationally in the information sector. The company's offerings include electronic medical records software. Founded in 1979, the company is currently headquartered in Verona, Wisconsin, United States of America with an estimated 10000 employees. Subscribe to learn more
Computer Programs And Systems, Inc.
Computer Programs And Systems, Inc. is a public company operating nationally in the information sector. The company's offerings include electronic medical records software. Founded in 1979, the company is currently headquartered in MOBILE, Anguilla, United States of America with an estimated 2500 employees.... Subscribe to learn more
Athenahealth Inc.
Athenahealth Inc. is a private company operating globally in the information sector. The company's offerings include electronic medical records software. Founded in 1997, the company is currently headquartered in Boston, Massachusetts, United States of America with an estimated 5500 employees. Subscribe to learn more
Allscripts Healthcare Solutions, Inc.
Veradigm, Inc. is a healthcare technology company that provides point-of-care clinical and financial solutions to the healthcare provider, payer, and biopharmaceutical markets. Its healthcare offerings include electronic health records, financial management, population health management, and consumer solutions.... Subscribe to learn more
Becton, Dickinson And Company
Becton, Dickinson, and Company is a global medical technology company that develops, manufactures, and sells medical supplies, devices, laboratory equipment, and diagnostic products. Its business comprises three segments: BD Medical, which produces medical technologies and devices for medication delivery Subscribe to learn more
eMDs Inc.
eMDs Inc. is a private company operating nationally in the information sector. The company's offerings include electronic medical records software. Founded in 1996, the company is currently headquartered in Austin, Texas, United States of America with an estimated 750 employees. Subscribe to learn more
Medical Information Technology, Inc.
Medical Information Technology, Inc. is a private company operating nationally in the information sector. The company's offerings include electronic medical records software. Founded in 1969, the company is currently headquartered in Westwood, Massachusetts, United States of America with an estimated 5500... Subscribe to learn more
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Procurement Management KPIs for the Electronic Medical Records Software Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Customer Satisfaction (CSAT). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Data Availability and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Number of resolved tickets Total resolution time |
The average resolution time refers to the time frame in which a vendor is able to address and resolve a buyer’s question, problem or concern. The average resolution time can be used to determine a company’s support responsiveness. |
| Customer Satisfaction (CSAT) |
|
Number of positive customer responses Number of customer responses |
Overall customer satisfaction with a vendor is indicative of how cooperative and sympathetic they are to customer needs. Positive customer satisfaction shows that the vendor cares for the success of the buyers with their medical record software product. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Qualifications
What license contract terms do you offer? What does each license provide?
Do you have a perpetual license option?
Implementation
Can the software be downloaded from your website?
Do you offer professional installation?
Competition
How would you characterize your company in the EMR software market?
Can you provide financial statements for the past three years (if private)?
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Electronic Medical Records Software RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should provide a description of their organization, including the number of physicians, location(s), and specialty(ies).
Buyers should indicate whether they are currently sourcing electronic medical records software from another provider.
Statement Of Need
Buyers should indicate the number of users and types of devices that will need to access the software.
Buyers should state the levels of access that will need to be granted to different kinds of users.
Project Budget
Buyers should provide their budget for the purchase of EMR software.
Buyers should indicate their preferred terms for invoicing frequency and payment method.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
