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Procurement Market Intelligence Report

Backup & Archival Software
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Backup & Archival Software?

What is the average price of Backup & Archival Software?

This procurement report includes pricing information to help you purchase Backup & Archival Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Backup & Archival Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Backup & Archival Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Backup & Archival Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Backup & Archival Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The market for backup and archival software is highly concentrated, with the top four vendors accounting for over 50.0% of the market in 2019. Altogether, about 150 suppliers operate in this market. High barriers to entry keep the number of suppliers low and market concentration high. New suppliers struggle against... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


Does your software backup to other media such as tape?

Does your software backup to the cloud?

What data management tasks can your software perform?

What features does your software offer for backing up virtual machines?


What steps have you taken to keep the interface simple and clear?

What is the biggest complaint among users about your software?

How long does it take to learn to use your software?

Do you offer any management programs that automate backup tasks?


What level of support comes standard with this software?

Can a higher level of support be purchased? If so, how does it differ?

Can we waive support to reduce the price?

What qualifications do your support professionals have?

Related Goods

Do you also offer security software? If so, what are they?

Do you also sell computer servers? If so, what are their technical specifications?

What other hardware and software do you recommend my company purchase in conjunction with backup and archival software? Do you offer any or all of these?

What discounts do you offer to customers that purchase multiple products from you?

What advantages would we gain from purchasing all of our network hardware and software from you?


What other backup and archival software providers are your biggest competitors?

How does your company differentiate itself from its competitors?

Has your company gained or lost market share in recent years? Why?

What do customers cite as the main reason they chose your software over the others available?

How much year-to-year turnover in clients do you experience?


How do you recruit and retain senior staff?

How do you keep your wage costs under control?

What are the various stages of your hiring process? What specialized skills do you require your employees to possess?

What has your turnover rate been in the last 12 to 24 months? How does your firm mitigate the risks of employee turnover?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their budget for backup or archival software.

Buyers should specify their preferred terms for invoicing and payment.

Buyers should explain whether they wish to bundle any other software solutions with their purchase of the software to achieve a discount.

Buyers can reference the Benchmark Price section of this report to verify that they are receiving a competitive price for their software purchase.

Selection Criteria

Buyers should evaluate providers based on whether their backup or archival software offers desired features.

Buyers should consider whether the software will integrate well into the buyer's current IT infrastructure.

Buyers should evaluate the quality of providers’ customer and technical support.

Buyers can reference the Buyer-Decision Scorecard section of this report for additional selection criteria.

Project Schedule

Buyers should specify the final date by which proposals must be submitted for consideration.

Buyers should provide the date when vendors will be notified about contract awards.

Buyers should indicate the date by which they expect demos to occur, if applicable.

Buyers should include the date by which they expect the software to be implemented.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk for backup and archival software vendors is low. Vendors do not rely on critical physical inputs to produce and maintain their products. As a result, buyers do not need to worry about sudden price spikes or service interruptions resulting from supply chain issues, which enhances buyer power... Subscribe to learn more.