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Procurement Market Intelligence Report

Computer Training Services Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Computer Training Services?

What is the average price of Computer Training Services?

This procurement report includes pricing information to help you purchase Computer Training Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Computer Training Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Computer Training Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Computer Training Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Computer Training Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase Computer Training Services?

The computer training market is highly fragmented. No major vendors have held a significant share of the market in the three years to 2018. Combined, the top four vendors generate less than 20.0% of total market revenue. Moreover, the majority of computer training service providers are nonemployers. As such, concentration... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Economic Drivers

How have you adapted to shifting demand and preferences in the market in recent years? What are the biggest changes you have noticed in buyer preferences?

What strategic changes do you intend on making to your organization as growth in internet traffic volume begins to slow?

Do you monitor trends in the percentage of services conducted online? How will the growth of this driver affect your business?

How will increased private investment in computers and software affect demand? How will you adjust to meet that demand?

Value

How do you ensure buyer satisfaction? What steps do you take if a buyer is unsatisfied with your services?

Do you provide onsite presentations or program demos before purchases are formalized?

Do you offer services beyond your core computer training? Can these additional services be bundled for additional savings?

How do you monitor training to make sure it is efficient and timely for buyers?

Internal Costs

How do you recruit and retain high-quality staff? How do you keep your wages under control?

Do you provide ongoing training or development for your employees?

How do you determine the types of materials to offer with your services? Have you been shifting more of these reference tools online over the past three years?

Do you offer a mixture of online and in-class training? Would offering more virtual classes improve your operational efficiency? How would this benefit buyers?

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Key elements for every RFP

What should my Computer Training Services RFP include?

Project Budget

If one exists, buyers should specify their budget for computer training services.

Buyers should define payment schedules and methods.

Buyers should request detailed cost breakdowns for the various types of services requested.

Buyers can reference the Benchmark Price section of this report for assistance in creating a budget.

Selection Criteria

Buyers should evaluate vendors based on the quality of classes, variety of training options and staff qualifications.

Buyers should evaluate the customer service and technical support provided by vendors.

Buyers should consider references from previous clients of similar size or business sectors that have used the supplier’s training services in the past.

Buyers should also evaluate vendors based on cost.

For additional details about selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should outline when proposals must be submitted by.

Buyers should communicate to prospective suppliers when bid awards will be posted.

Buyers should state when the training courses will need to be offered.

Buyers should outline the length and terms of the contract and cancellation policy.

Evaluate major factors to mitigate risk

How risky is the Computer Training Services supply chain?

Buyers do not face significant supply chain risk when purchasing computer training services. The majority of the goods that suppliers need in order to provide these services include textbooks, software licenses and computer equipment. These widely available products reduce the likelihood that issues with upstream suppliers will disrupt services. Course... Subscribe to learn more.

HIGH

MEDIUM

LOW