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Procurement Market Intelligence Report

Corporate Travel Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Corporate Travel Services?

What is the average price of Corporate Travel Services?

This procurement report includes pricing information to help you purchase Corporate Travel Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Corporate Travel Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Corporate Travel Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Corporate Travel Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Corporate Travel Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

In 2021, ProcurementIQ estimates that there are more than 1,900 agencies in the United States from which businesses can source travel-related services, including those that offer travel services specifically for corporate buyers. Of these, the top four suppliers account for more than 80.0% of market revenue, indicating a high level... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience in the Field

What kind of training do you offer your booking agents?

What kind of prior experience do you seek from your agents?

What types of backgrounds do your consultants have?

What required training and knowledge must consultants possess?

To what industry associations does the firm belong or contribute?

When was the company established?

How long have you operated in the consulting field?

How long have you operated in foreign countries?

Accessibility & Ease of Use

What kind of testing have you conducted on the system?

When was the last time your software was updated, and what new features did the most recent update include?

Do you have a software support line available? What are the operating hours?

Can you describe some features of your web portal services?

What features or capabilities do you offer users to help them navigate travel regulations during the pandemic?

Value-Added Services

Do you provide any value-added services? If so, what other services do you offer?

How will including value-added services impact pricing?

What type of support services do you offer for travel risk management?

Do you use any proprietary technology or software?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should indicate whether they intend to purchase services on an ad hoc basis or would like to enter into a contract and be regularly billed for services.

Buyers should request a detailed breakdown of the agency’s fees for booking each type of service, including any differences between domestic or international prices and group or individual prices.

Buyers should indicate their preferred billing period, if entering into a contract.

Buyers should inquire about commission and override structures, including whether or not these savings are passed through to the buyer, when applicable.

Selection Criteria

Buyers should evaluate the vendor’s experience and reputation when serving other clients.

Buyers should weigh the benefits of the vendor’s travel partnerships for their own needs. For example, a client with global travel needs should favor a vendor that partners with international airlines and hotel chains.

Buyers should consider the ease of use of the vendor’s front-end systems that will be used for booking, including any online portals and mobile applications that might be used by traveling employees.

Buyers should reference the Buying-Decision Scorecard section of this report for key criteria to consider when evaluating providers.

Project Schedule

Buyers should indicate when proposals are due and when award information will be available.

Buyers should indicate their desired start-date for services, as well as the length of the contract and options for extension or renewal.

Buyers should reiterate any upcoming travel dates and specifications that the vendor will need to begin booking immediately.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk in the corporate travel services market is moderate. Travel agents experience fluctuations in the prices of their key inputs on a regular basis, particularly from domestic airline providers. Airline providers' prices depend on a variety of input costs, including the price of jet fuel, which has fallen... Subscribe to learn more.