Skip to the content

Procurement Market Intelligence Report

Digital Transaction Management Software Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Digital Transaction Management Software?

What is the average price of Digital Transaction Management Software?

This procurement report includes pricing information to help you purchase Digital Transaction Management Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Digital Transaction Management Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Digital Transaction Management Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Digital Transaction Management Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Digital Transaction Management Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase Digital Transaction Management Software?

The market for DTM software has a high level of market share concentration. There are about 150 suppliers of DTM software in the United States, with the top four suppliers (DocuSign, IBM, Citrix and Oracle) accounting for more than 45.0% of market revenue. High market share concentration is mainly due... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience

How have you handled scaling clients' DTM software systems as they grow?

What is your renewal or repeat business rate for businesses in my market? How does that compare to your overall rates?

How long have you provided your software to your longest tenured client? Who are your five largest clients?

Do you have case studies or client testimonials detailing the services performed? Can you connect me with a current client that is willing to talk about their experience using your product?

Accuracy

What checks and balances are in place to ensure that my software customization process has received a thorough evaluation?

Who normally identifies errors when they occur?

How do you balance quick turnaround times with maintaining maximum accuracy?

How much access do I have to technical support? How much time do technical staff typically spend with clients?

Vendor Lock-In

What proprietary software or technology do you use? How will that affect my business's ability to troubleshoot and provide in-house maintenance?

To what extent can data be extracted from your software in a raw format? Can data be removed if service is renewed?

Can I integrate your content with other vendor software, such as CRM or VRM programs?

Is the use of your proprietary software or technology required?

https://www.docusign.com/whitepapers/digital-transaction-management-and-e-signature-rfp-template

https://www.asu.edu/purchasing/bids/pdfs/rfp_301801.pdf

“Sending out RFPs used to be a nightmare”

Let’s chat about how procurement market intelligence can reduce 
the time you spend issuing RFPs.

Key elements for every RFP

What should my Digital Transaction Management Software RFP include?

Project Budget

Buyers should specify their budget for the DTM software.

If buyers purchase on-premises software, they should request that vendors specify the cost of implementation.

Buyers should reference the Benchmark Price and Total Cost of Ownership sections of this report for assistance in creating a budget.

Selection Criteria

Buyers should evaluate potential vendors based on their ability to meet the functional requirements described in the RFP.

Buyers should evaluate potential vendors based on their ability to provide a superior level of customer service.

Buyers should evaluate potential vendors based on their ability to provide regular enhancements and upgrades.

Buyers should evaluate potential vendors based on their experience operating in the market.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should include a due date for proposals.

Buyers should include any dates pertaining to software demonstrations and webinars.

Buyers should include the date on which the contract award will be announced.

Evaluate major factors to mitigate risk

How risky is the Digital Transaction Management Software supply chain?

The supply chain risk for DTM software vendors is low. In the past three years, the hiring of computer programmers has not been posing a significant risk to the supply chain due to the large pool of computer programming graduates. Because labor is the largest input cost for suppliers, this... Subscribe to learn more.

HIGH

MEDIUM

LOW