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Procurement Market Intelligence Report

Disaster Recovery Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Disaster Recovery Services?

What is the average price of Disaster Recovery Services?

This procurement report includes pricing information to help you purchase Disaster Recovery Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Disaster Recovery Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Disaster Recovery Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Disaster Recovery Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Disaster Recovery Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The top four vendors account for less than 30.0% of total market revenue, indicating a low level of market share concentration. The market is highly fragmented, with many horizontal suppliers like Amazon competing with specialists like Sungard Availability Services. The majority of suppliers are small and do not have the... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?


How do you attract new clients and retain existing clients?

How does your firm maintain a competitive edge?

What is your client turnover rate? How long do your contracts last, on average?

Have you lowered prices to remain competitive?

Energy Efficiency

What is your disaster recovery site's power usage effectiveness (PUE)?

What is the prevailing electricity rate at your disaster recovery site? How does this compare to the region? The country?

What have you done to improve your facility's energy efficiency?

Could you describe your environmental control systems?


What is your renewal/repeat business rate for businesses in my industry and how does that compare to your overall rates?

How long have you provided disaster recovery services to your longest tenured client? Who are your five largest clients?

Do you have case studies or client testimonials outlining your approach to the disaster recovery service? Can we speak to or visit a current client about their experiences?

Tell me about similar disaster recovery projects you have worked on in the past. What challenges did you face and how did you overcome them?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should include the budget for the contract.

Buyers should include a list of other expenses they will cover.

Selection Criteria

Buyers should evaluate the reputation of the vendor, as well as the qualifications and technical expertise of their staff.

Buyers should evaluate the vendor's experience with clients of similar complexity and scope.

Buyers should evaluate vendors based on their costs.

Buyers should evaluate references from vendors' previous clients.

For other selection criteria requirements, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should include the date proposals are due and any other relevant dates (e.g. presentations or final interviews) prior to the contract award.

Buyers should include the date the contract begins and ends, as well as any options for contract renewal.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk for disaster recovery services is low. Suppliers source their inputs from a number of first and second tier upstream vendors, including computer wholesalers, internet service providers, telecommunications networking equipment manufacturers, software publishers and IT consulting firms. Although some risks affect the supply chain, these risks hardly impact... Subscribe to learn more.