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Procurement Market Intelligence Report

Electronic Medical Records Software
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Electronic Medical Records Software?

What is the average price of Electronic Medical Records Software?

This procurement report includes pricing information to help you purchase Electronic Medical Records Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Electronic Medical Records Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Electronic Medical Records Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Electronic Medical Records Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Electronic Medical Records Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The EMR software market exhibits a moderate level of market share concentration, with the top four companies accounting for about 40.0% of total market revenue. Despite the dominance of a few prominent suppliers, such as Epic Systems, Cerner and Meditech, the EMR software market remains highly competitive. There are an... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?


What level of support comes standard with each version of the software?

Is there an option to purchase additional support?

Do you provide on-site support? If so, how far in advance must we request it?

If I do not need the default level of support, can I forgo it to save on the total price?

What are your support statistics in terms of the average number of calls required to resolve issues?

Internal Costs

How much of your revenue is dedicated to R&D?

What do you do to keep wage costs low?

Do you regularly use automation in your services? What proportion of your processes are automated? Does this aspect of your services attract more clients?

Do you employ a range of workers that have technical expertise and customer skills? How do you go about recruiting employees? Do your employees undergo regular training?


How do you prevent privacy breaches?

Can you provide detailed, written operational procedures to ensure compliance?

What measures do you undertake to ensure that patient data is secured at all times? How is patient information secured when accessed via handheld devices?

Can you explain how your EMR software meets all HIPAA, HITECH and other privacy requirements?

Can you describe the software's ability to lock out users or terminate user connections in case of a breach is suspected?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should provide their budget for the purchase of EMR software.

Buyers should indicate their preferred terms for invoicing frequency and payment method.

Buyers should state whether they wish to bundle any other services with their electronic medical records software purchase to achieve a discount.

Buyers can refer to the Benchmark Price section of this report to determine whether they are paying a competitive price for electronic medical records software.

Selection Criteria

Buyers should evaluate vendors based on the features of their electronic medical records software.

Buyers should consider the level of security the software provides for client information.

Buyers should evaluate the electronic medical records software based on which devices they can use to access it.

Buyers should reference the Buying-Decision Scorecard section of this report for additional information regarding selection criteria.

Project Schedule

Buyers should state the date by which vendors must submit their proposals.

Buyers should include when they expect the electronic medical records software to be implemented in their operations.

Buyers should state when vendors will be informed about contract awards.

Buyers should indicate their preferred contract duration.

Evaluate major factors to mitigate risk

How risky is the supply chain?

The supply chain for EMR software has a low risk level. Low supply chain risk increases buyer power because market providers are unlikely to encounter supply disruptions or sudden price shocks that would otherwise increase their operating costs and lead to rising prices. Additionally, low risk from buyers means that... Subscribe to learn more.