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Procurement Market Intelligence Report

File Sharing & Synchronization Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for File Sharing & Synchronization Services?

What is the average price of File Sharing & Synchronization Services?

This procurement report includes pricing information to help you purchase File Sharing & Synchronization Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of File Sharing & Synchronization Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase File Sharing & Synchronization Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing File Sharing & Synchronization Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for File Sharing & Synchronization Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

ProcurementIQ estimates that there are 290 suppliers of EFSS services operating in the United States. The market has a high level of concentration, with the top four suppliers accounting for over 50.0% of market revenue. Market share concentration has been steady during the three years to 2020. The market is... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


What measures does the company take to keep data secure?

What encryption methods does the company use to protect user information?

Where does your company store data?

How strict is user control?

When was the last time your company had a security breach? How long did it take for you to realize the compromise? How did the company resolve it?

Related Offerings

Do buyers often purchase other software provided by your company alongside EFSS services? Is there any efficiency gained using the products together?

What are the prices of your related products? Does your company offer bundling discounts?

How well does the EFSS service integrate with other products your company provides? What about with other software that other companies provide?

What are some services your company recommends to purchase alongside EFSS services?

Contract Types

If I purchase access for more or fewer users than I needed, can I change the contract mid-term?

What is your company's refund policy if I decide to terminate early?

Does your company offer additional security features at premium prices?

Does your company offer additional upload data storage capacity?


What is your company’s main advantage over other companies that provide EFSS services?

What is the main reason your company has lost customers? Which vendor are they using now?

How has your company developed its reputation?

What is your company's client turnover rate?

How has your service helped similar buyers operate efficiently during the pandemic?


How often does your company introduce new features?

Where does your company see its EFSS services in five years? Will it develop into a more comprehensive business productivity tool?

How long will users be able to use older versions if they do not plan on upgrading their computer systems?

What are some new features that your company is planning on adding?

Customer Support

Does your company offer 24/7 customer support? Is customer support only available during business hours?

Is there immediate support when required?

What is the average time to resolve a technical issue?

How long is the average wait time to speak to a customer support representative?

Amid widespread health concerns, what contingency plans are in place to mitigate the risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Are you experiencing fluctuations in demand as a result of the coronavirus outbreak? What measures are you taking to handle an increase or decrease in demand?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should reference the Benchmark Price and Total Cost of Ownership sections of this report for assistance in creating a budget.

Buyers should request information about price-per-user.

Selection Criteria

Buyers should select vendors based on their ability to meet the desired features requested in the RFP.

Buyers should select vendors that are able to provide high-quality customer service.

Buyers should select vendors that have strong recommendations from past clients.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should include the date proposals are due.

Buyers should include the date the selected vendors will be invited to give software demonstrations.

Buyers should include the date pricing proposals are due.

Buyers should include the date the contract award will be announced.

Evaluate major factors to mitigate risk

How risky is the supply chain?

The supply chain risk for EFSS services is low, meaning there is little risk of sudden price spikes or service interruptions in the supply chain. Vendors do not rely heavily on purchases to provide their services. Therefore, the tariffs implemented by the Trump administration have not affected market vendors. One... Subscribe to learn more.