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Procurement Market Intelligence Report

Fixed-Base Operation Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Fixed-Base Operation Services?

What is the average price of Fixed-Base Operation Services?

This procurement report includes pricing information to help you purchase Fixed-Base Operation Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Fixed-Base Operation Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Fixed-Base Operation Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Fixed-Base Operation Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Fixed-Base Operation Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

Market share concentration for the FBO services market is low. The top four players account for less than 30.0% of total market revenue in 2021. About 3,200 suppliers operate in the FBO services market, including both chain companies and private companies. In the three years to 2021, the number of... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Cost Containment

Where do you source your fuel?

How have volatile fuel prices affected your operations? More specifically, how has the plummeting demand for crude oil amid the COVID-19 (coronavirus) pandemic affected your fuel costs?

How frequently do you purchase fuel? Are you able to purchase it in significant quantities and store it when prices are low?

Where do you source your aircraft parts? Have any of your suppliers been affected by the coronavirus pandemic? Are you experiencing my delays in receiving your parts?

Do you have partnerships that help reduce your costs? If so, what are they?

Customer Support

How do you track customer satisfaction, and do you have client references I can review?

Do you offer 24/7 customer support services?

If you encounter issues or your client is not satisfied, what steps do you take to address the issue?

What quality control procedures do you implement?


What are the insurance conditions specific to your FBO location?

Do you pass your insurance coverage obligations on to your subtenants?

Do I need to alert you when my company changes its insurance plan or provider?

Do you use "hold harmless" clauses that absolve you from liability if an aircraft is damaged while you provide services?


How do you keep current with regulatory changes?

Has increased regulation changed your pricing?

How do you make staff aware of regulatory changes?

Do you anticipate any regulatory changes in the next year?

Supplier Capabilities

How many FBO facilities do you have around the United States?

Do you have a list of products and services that you offer?

Do you have partnerships with FBO service providers elsewhere?

What past experience do you have working with a company that is similar in size to mine and has similar needs?

Do all your repair facilities work on my type of aircraft?

Service Availability

Will you provide me with financial information to assess your bankruptcy risk (if not publicly available)?

How long have you been in business, and have you operated profitably for each of the past three years?

Will you be able to accommodate service requests on any given day? If not, do you have an alternate supplier to which you can refer me?

How do you adjust your operations in times of high demand? What about in times of low demand? Has demand for your services increased or decreased during the coronavirus pandemic? What steps have you taken to handle this pandemic?

Can you add additional capacity through other subcontractors in the area?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should state the amount of the contract award for FBO services.

Buyers should explain whether they wish to become signatory or non-signatory clients.

Buyers should reference the Benchmark Price section of this report to determine whether they are paying a competitive price for FBO services.

Selection Criteria

Buyers should evaluate suppliers based on their reputations for providing quality FBO services at a reasonable price.

Buyers should consider the locations of providers' operations.

Buyers should evaluate providers based on their records for timeliness.

Buyers can reference the Buying-Decision Scorecard section of this report for a discussion of key criteria to consider when evaluating providers.

Project Schedule

Buyers should include the dates when proposals are due.

Buyers should indicate when award information will be available.

Buyers should provide the flight schedules of aircraft that will regularly require FBO services.

Buyers should include any other dates relevant to the project that suppliers will need to be aware of.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk in the FBO services market is moderate. This level of risk reduces buyer power because it means that providers face a greater likelihood of supply chain disruptions that will prevent them from providing services or that will increase their operating costs, forcing them to raise prices. Consequently,... Subscribe to learn more.