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Procurement Market Intelligence Report

Managed Print Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Managed Print Services?

What is the average price of Managed Print Services?

This procurement report includes pricing information to help you purchase Managed Print Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Managed Print Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Managed Print Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Managed Print Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Managed Print Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

There is a medium level of market share concentration for MPS. There are about 1,450 operators in the market, with the top four companies accounting for about 30.0% of market revenue. The largest operators include suppliers that manufacture printers and provide MPS. Large companies, such as Xerox, are able to... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Cost Savings

What percent of my total print costs do you expect me to save with your services?

How did you calculate this total? Are you counting expected labor savings and per-unit cost reductions for toner or individual copies?

Describe how you have optimized workforce efficiency. How do your methodologies maximize efficiency and reduce costs?

How do your programs ensure minimum toner usage? What about paper usage?

Financial Stability

How does your company maintain its competitive edge? How do you compete with larger firms? How about smaller firms?

What methods do you employ to ensure steady demand and healthy profit?

How do you minimize operating costs and maximize efficiency?

How often do you check for operational efficiency?

Quality Control

How do you ensure that your processes create the most savings for your consumers?

How often do you revise quality control processes?

How do you ensure that your operational procedures streamline print processes?

What kind of training do your employees receive? How often is it refreshed?

Does your printer management software track potential maintenance issues? Does it track for performance issues or only for breakdowns?

What safety protocols have you adopted to ensure the safety of your workers that must still go on-site?

Services Available

Do you provide basic software-only service? What about more comprehensive services?

Can I adjust the level of service I desire over the course of the contract? How do you prepare for the potential expansion of my print needs?

How has your experience in the market allowed for you to diversify services?

How often do you acquire new printing machinery? How do you ensure your printers will be effective for modern needs?

What are your contingency plans in the event of a large-scale quarantine of office closure?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should state what pricing model they prefer suppliers provide their quotes in.

Buyers should state what they wish to be included in the contract, such as repairs and the subsequent part and labor expenses.

Buyers must state the total dollar value over the course of the entirety of the contract.

Selection Criteria

Suppliers that can most closely meet the needs and requirements will be prioritized.

Buyers should evaluate suppliers based on their ability to offer competitive pricing.

Buyers should also evaluate suppliers according to additional services the supplier can offer beyond the scope of what the buyer desires.

Buyers should reference the Buying-Decision Scorecard section of this report for key criteria to consider when evaluating providers.

Project Schedule

Buyers must inform suppliers when the RFP was issued.

Buyers must inform suppliers of the date when they must submit questions or requests for clarifications to the buyer.

Buyers must inform suppliers when their responses are due.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Overall, there is a high level of supply chain risk for MPS, which weakens buyer power. In addition to the printers that buyers use, many of the largest suppliers in the market manufacture the ink and toner cartridges that they supply to buyers. These more vertically integrated suppliers purchase chemicals... Subscribe to learn more.