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Procurement Market Intelligence Report

National Trucking Services Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for National Trucking Services?

What is the average price of National Trucking Services?

This procurement report includes pricing information to help you purchase National Trucking Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of National Trucking Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase National Trucking Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing National Trucking Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for National Trucking Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase National Trucking Services?

The national trucking service market has a low level of concentration, with the top four companies accounting for less than 10.0% of revenue. YRC Worldwide, J.B. Hunt and FedEx Corporation are among the market’s largest suppliers because they secure long-term contracts with major manufacturers and retailers. FedEx is also one... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Driver Information

How many drivers do you employ, and what are their credentials and histories?

What is your driver safety record and turnover rate?

Are any of your drivers employed as independent contractors? What types of contracts do you typically arrange?

How do you typically find drivers or independent contractors to work with? Do they receive any training prior to joining your team? What does such training consist of?

Do you expect hiring difficulties to affect your capacity during my contract?

Logistical Capabilities

How do you communicate with your drivers on the road?

What type of notice do you need in the event of a last-minute freight shipment?

What tracing (tracking) methods do you use? Do you provide access to tracking?

Do you use freight shipping web services?

On-Time Delivery

What percentage of your deliveries was on time or early in the past year? What proportion of deliveries was more than one day late? What proportion was more than one week late? What was the maximum delay for a delivery in the past year and why?

How have your systems and processes changed to improve delivery times?

What are your primary metrics for internal quality measurement?

How has your quality changed according to these metrics in the past year? How has quality changed in the past three years?

Customer Service

What is the average wait time to talk to a customer service representative?

How many customer service representatives are on call during business hours to help resolve potential issues as they arise? Outside of business hours?

What are your standard customer service procedures in the event of a delayed, lost or damaged item?

What are delivery procedures on customer premises?

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Key elements for every RFP

What should my National Trucking Services RFP include?

Project Budget

Buyers should indicate whether they require continuous services or wish to contract trucking services on an ad hoc basis.

Buyers should request a detailed breakdown of the vendor’s base rate, fuel surcharge schedule and other fees applied to each shipment.

Buyers should request a breakdown of any additional fees that may be applied, including demurrage, overtime and tank-cleaning fees.

Selection Criteria

Buyers should prioritize vendors that have the capacity to handle the buyer’s contract and serve the routes required.

Buyers should consider the vendor’s experience and reputation when evaluating potential suppliers.

Buyers should weigh a vendor’s on-time statistics and their frequency of mishandled shipments.

Buyers should consider the vendor’s compliance with all federal regulations to ensure that they will not face any liability or price increases.

Buyers should reference the Buying-Decision Scorecard section of this report for key criteria to consider when evaluating providers.

Project Schedule

Buyers should indicate the deadline for questions and when proposals should be submitted by.

Buyers should state will be made available.

Buyers should indicate their desired start date for services.

Evaluate major factors to mitigate risk

How risky is the National Trucking Services supply chain?

The supply chain for national trucking services poses a moderate risk of supply disruptions or sudden fluctuations in demand. Because fuel is the most volatile cost associated with transportation, gasoline and petroleum wholesalers pose the greatest threat of a price spike to buyers of national trucking services. Gasoline wholesalers have... Subscribe to learn more.

HIGH

MEDIUM

LOW