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Procurement Market Intelligence Report

Network Monitoring Software
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Network Monitoring Software?

What is the average price of Network Monitoring Software?

This procurement report includes pricing information to help you purchase Network Monitoring Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Network Monitoring Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Network Monitoring Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Network Monitoring Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Network Monitoring Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The market share concentration for network monitoring software is moderate, with the top four players accounting for almost half of market revenue. ProcurementIQ estimates there are about 400 network monitoring software vendors in the United States. The moderate level of market share concentration somewhat hampers buyer power by limiting the... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Software Compatibility

Have there been any issues implementing your software on clients' systems? What were they?

What can be done to prevent compatibility issues?

Once issues are resolved, do they ever recur due to unidentified causes or updates?

Can the software be used in conjunction with other software to create an integrated network management system?

COVID-19 (coronavirus)

Do you source materials with high exposure to market disruptions resulting from the coronavirus? How are you coping with these disruptions?

How diversified is your supplier base for inputs? Do you source from multiple suppliers in different global regions?

Amid the widespread health concerns, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Are you experiencing fluctuations in demand as a result of the coronavirus outbreak? What measures are you taking to handle changes in demand?

License Options

Do you offer annual licenses? Monthly licenses?

How much do upgrades cost in relation to a permanent license?

Do software features differ between license type? How?

What add-on features are available to your core software?

Is it possible to get some of those features for free if purchasing a long-term or large-scale subscription?


How do you attract and retain clients?

What is your client renewal or repeat business rate?

How does your firm maintain a competitive edge?

What is your reputation among customers and peers, and how have you developed it?

How do you market your services to potential clients? Do you rely heavily on repeat buyers?

What proprietary inputs or processes do you use that differentiate you from your competitors?

Customer Support

Is there an extra cost on the subscription option for maintenance and support?

Is it possible to get a certified professional to come to our location if necessary, and is it included in normal customer support and maintenance?

What is the best method for clients to reach you? What is your average response time?

If you encounter issues or your client is not satisfied, what steps do you take to address the issue?

What is your process to handle client issues and complaints about your software?


After the initial installation, is it possible to manually scale up the monitoring due to the addition of new network components (moving sensors, adding unused sensors or upgrading and setting up new sensors)?

What issues have arisen due to the scaling up, or down, of a network?

How long does it take to scale up network monitoring?

Does scaling up require direct help from the developer or reseller?

Software & Technology

What improvements are you currently planning on implementing to your software?

Do you have a calendar of future enhancements?

What new features and levels of functionality have you added to your software in the past year?

What improvements do your customers request most frequently?

What is the size of your research and development budget?

To what extent can we customize your software for our own use?

Will customizations to your software be compatible with future upgrades?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should detail the number of expected users and the level of software access required.

Buyers should specify the contract term for annual ongoing costs (e.g. system support, upgrade and maintenance charges and license fees).

Buyers should reference the Benchmark Price and Total Cost of Ownership sections of this report for assistance in creating a budget.

Selection Criteria

Buyers should consider vendors that offer software solutions that meet the requirements of the RFP.

Buyers should review the experience of potential vendors based on client references and the quality of their customer service.

Buyers should evaluate providers based on the estimated costs of the network monitoring software and services they are providing.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should outline the timeline of the RFP and project.

Buyers must include the date when proposals are due and when the award information will be available.

Buyers should include any other benchmark dates relevant to the project that suppliers will need to be aware of (e.g. software demonstration and testing date and IT evaluation date).

Evaluate major factors to mitigate risk

How risky is the supply chain?

Suppliers in the network monitoring software market have encountered a low level of supply chain risk in the three years to 2021 because production of the software does not rely on physical inputs. This low level of risk aids buyer negotiation power because there is little chance of a sudden... Subscribe to learn more.