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Procurement Market Intelligence Report

Personal Assistant Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Personal Assistant Services?

What is the average price of Personal Assistant Services?

This procurement report includes pricing information to help you purchase Personal Assistant Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Personal Assistant Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Personal Assistant Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Personal Assistant Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Personal Assistant Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The personal assistant service market exhibits a low level of market share concentration, with the top four suppliers accounting for less than 30.0% of the total market share in 2019. ProcurementIQ estimates that there are about 4,600 suppliers offering a wide variety of assistance services. The personal assistant services market... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?

Regulation

How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Industry Experience

How long have you been in the personal assistant service business?

What types of clients do you currently have?

How do you integrate new technologies into your service offerings?

What associations are you a member of?

How long have you provided similar services to your longest tenured client? Who are your five largest clients?

Competition

Why should I select you to be my service provider?

What is your client retention rate?

What is the average contract length of your clients? How long do they use your services?

Do you offer any incentives to customers that refer your business?

Do you have relationships with restaurants and travel sites that provide discounts?

Pricing Structure

Do you bill monthly or hourly?

Are there any additional charges I should be aware of that are not included in the price that has been quoted?

How has your pricing changed in recent years?

What discounts can you offer (e.g. new client or bulk discounts)?

Are there price cuts for using your services for multiple employees?

Operating Hours

What are your regular business hours?

In what time zone do you operate?

Can I use your services on the weekends?

What are your overtime rates?

Do you offer 24/7 service for emergencies?

Employee Screening

How do you screen your personal assistants?

How many assistants do you have on staff?

What is the average experience level of your assistants?

What happens if I do not like the personal assistant I have been designated?

What are the various stages of your hiring process?

What specialized skills do you require your employees to possess?

Confidentiality

What is the scope of your confidentiality agreement?

Can you provide us with the agreement prior to signing a contract?

May I amend necessary policies if need be?

How long is the statute of limitations of any confidentiality agreement you sign?

Have you been involved in any breach-of-contract litigation in the past three years?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their budget, if possible.

Buyers should list payment schedules.

Buyers should request detailed cost breakdowns for the types of services requested.

Buyers can reference the Benchmark Price section of this report for assistance in creating a budget.

Selection Criteria

Buyers should evaluate suppliers based on their relevant experience and qualifications.

Buyers should evaluate suppliers based on their customer service processes.

Buyers should request references from current and former clients.

Buyers should also evaluate suppliers based on cost.

For detailed selection criteria requirements, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should list when proposals must be submitted.

Buyers should communicate to prospective suppliers when bid awards will be posted.

Buyers should indicate the desired service term start date and duration of the contract.

Buyers should outline the cancellation policy.

Evaluate major factors to mitigate risk

How risky is the supply chain?

The risk of input price shocks or discontinuity of service due to supply chain problems is low in the personal assistant services market. This service is highly labor intensive, and the risk of labor shortages is low. Furthermore, the majority of upstream suppliers exhibit low risk. Suppliers have little dependency... Subscribe to learn more.

HIGH

MEDIUM

LOW