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Procurement Market Intelligence Report

Rebate Management Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Rebate Management Services?

What is the average price of Rebate Management Services?

This procurement report includes pricing information to help you purchase Rebate Management Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Rebate Management Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Rebate Management Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Rebate Management Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Rebate Management Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

ProcurementIQ estimates that there is a moderate level of concentration within the rebate management services market, with the top four vendors accounting for between 30.0% and 50.0% of market revenue. Market share concentration has been rising in the three years to 2020 as some service providers have exited the market... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


What is the maximum capacity of rebates you can process in a day?

How many rebate projects do you handle at once?

How do you consistently ensure that you can meet the project requirements set out for you?

What is your typical processing speed for submissions?

How do you ensure accuracy while improving processing times?

Are you experiencing fluctuations in demand as a result of the coronavirus outbreak? What measures are you taking to handle changes in demand?


By what methods do you stay informed about ongoing regulatory changes?

How have you adjusted to new regulations in the market? How have additional compliance costs been handled?

Have you ever faced a lawsuit regarding rebate management? What was the outcome?

Do you keep all collected data from customers that submit a rebate form? What are your typical procedures concerning privacy and security rights?


How do you attract new clients and retain existing clients?

What is your reputation like among customers and how have you developed it?

What incentives do you give to long-term clients to stay with your company?

What is the rate of contract renewal or recurring business among your customers?

Customer Service

How many complaints do you receive annually from consumers that have submitted a rebate form?

What is the resolution rate for these complaints?

What are common complaints you have received?

How often do you seek feedback from customers that have submitted a rebate form?

Amid widespread health concerns, what contingency plans are in place to mitigate risk to your clients and employees?

Value-Added Services

What is the largest service by revenue that your company provides?

What value-added services do you provide in addition to rebate management?

How does including value-added services impact pricing?

Do you offer discounts for bundled services, and if so, what are the terms?

Costs & Fees

What pricing model do you use?

What services does your per submission fee or flat fee include?

What additional fees, if any, are not included in your proposal that I may require?

Is there a minimum number of rebate submissions that I will be charged for regardless of actual submission rates?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their budgets for rebate management services.

Buyers should detail the cost model and contract term for annual ongoing costs, such as other marketing services.

Buyers should reference the Benchmark Price and Total Cost of Ownership sections of this report for assistance in creating a budget.

Selection Criteria

Buyers should consider vendors that offer a solution that meet the requirements of the RFP.

Buyers should review the experience of vendors based on client references and the quality of their customer service.

Buyers should evaluate providers based on the estimated costs of the rebate management services.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should provide the timeline of the RFP and project.

Buyers must include the date when proposals are due and when the award information will be available.

Buyers should provide any other benchmark dates that suppliers will need to be aware of.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk in the rebate management market is low, signifying little risk of input price shocks or discontinuity of service due to supply chain problems. Vendors require very few inputs to provide rebate services. Suppliers purchase computers, software to maintain databases and analytics and postal services for the physical... Subscribe to learn more.