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Procurement Market Intelligence Report

Retail Planning Software
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Retail Planning Software?

What is the average price of Retail Planning Software?

This procurement report includes pricing information to help you purchase Retail Planning Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Retail Planning Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Retail Planning Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Retail Planning Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Retail Planning Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The retail planning software market exhibits a low level of market share concentration, with the top four suppliers accounting for less than 30.0% of revenue in 2020. In total, an estimated 240 companies sell retail planning software, including multiline providers and specialist providers. The number of suppliers in this market... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Customer Support

Do you offer 24/7 technical support services?

Do you have response time benchmarks for following up with a client or resolving a client's problems? How long does it normally take for account managers to follow up with service requests?

What is your process for dealing with customer problems and complaints? Do you have an escalation process?

What type of training do you offer to your clients? Is it on-site? Is the training ongoing and, if so, how frequently?

Amid widespread health concerns, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


What is your rate of renewal for businesses in my industry, and how does that compare with your overall rate of customer retention?

How long have you provided services such as this to your longest tenured client? Which are your five largest clients?

Tell me about similar projects you have worked on in the past. What challenges did you face and how did you overcome them?

How have you handled scaling clients' systems as they grow?

Are you experiencing fluctuations in demand as a result of the coronavirus outbreak? What measures are you taking to handle increased/reduced demand?


How do you attract new clients and retain existing clients?

How does your firm maintain a competitive edge?

What is your client turnover rate? How long do your contracts last, on average?

How do you market your services to potential clients? Do you rely heavily on repeat buyers?


What are the various stages of your hiring process? What specialized skills do you require your employees to possess?

How do you recruit and retain senior staff?

How do you keep your wage costs under control?

What is the average tenure of your employees? Do you have trouble with turnover? How does that affect service delivery?


What software improvements are you currently planning? Do you have a calendar of future enhancements?

What new features or functionality have you added in the past year? What improvements do your customers request most frequently?

How often is maintenance performed? Will my service be disrupted during maintenance, and how much notice will be given of planned disruptions?

What is the size of your research and development budget?

Related Software

What other business analytics software do you sell?

How does the functionality of your other software compare with the functionality of your retail planning software?

How does your retail planning software integrate with complementary software?

What other software is typically bundled with your retail planning software?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should indicate whether they have an expected budget for the retail planning software.

Buyers should describe their preferred terms for invoicing and payment.

Buyers should list any other software products they wish to procure along with the retail planning software to achieve a bundling discount.

Buyers should reference the Benchmark Price section of this report to determine whether they are paying a competitive price for retail planning software.

Selection Criteria

Buyers should evaluate providers based on the scope of services they offer.

Buyers should consider the financial health of potential providers.

Buyers should evaluate the quality of providers’ product roadmaps and pipelines.

Buyers should consider the experience that providers have in the retail planning software market.

Buyers should reference the Buying-Decision Scorecard section of this report for detailed descriptions of additional selection criteria.

Project Schedule

Buyers should specify the final submission date for proposals.

Buyers should indicate the date by which the retail planning software solution must be fully implemented.

Buyers should disclose the date that providers will be notified about contract awards.

Buyers should indicate how long they expect the software service contract to last, if applicable.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Providers in the retail planning software market have faced a low level of supply chain risk in the three years to 2020. This low level of risk boosts buyer power because it means there is little chance of a price spike or service disruption due to supply chain issues. Consequently,... Subscribe to learn more.