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Procurement Market Intelligence Report

Robotic Process Automation Software
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Robotic Process Automation Software?

What is the average price of Robotic Process Automation Software?

This procurement report includes pricing information to help you purchase Robotic Process Automation Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Robotic Process Automation Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Robotic Process Automation Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Robotic Process Automation Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Robotic Process Automation Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The RPA software market has a low level of market share concentration, with the top four suppliers accounting for less than 30.0% of total market revenue. There are about 100 suppliers operating in the RPA software market. Market share concentration is low because the market is new and no single... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?


What improvements are you currently planning? Do you have scheduled future enhancements?

What new features/functionality have you added in the past year?

What improvements do your customers request most frequently?

What is the size of your R&D budget?

What new solutions have you introduced to address issues brought on by the coronavirus pandemic?


How does your product and company maintain a competitive edge?

What is your reputation in the market, and how have you developed it?

What is your client turnover rate? How long do your contracts last, on average?

Have you acquired any competitors in the past three years?

What partnerships do you currently have?

Are you experiencing fluctuations in demand as a result of the coronavirus outbreak? What measures are you taking to handle increased or reduced demand?


Which companies in my industry use your software?

How have you handled building large-scale, organization-wide RPA software capabilities?

How long have you provided your software to your most-tenured client? Who are your five largest clients?

Do you have case studies or client testimonials detailing the services performed? Can we speak to or visit a current client about their experiences?

How has your software helped similar buyers operate efficiently during the pandemic?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their budgets for the software and related products and services.

Buyers should state their expected payment schedule (e.g. in one lump sum up front upon award of the contract or in installments spread over the contract period).

Selection Criteria

Buyers should evaluate the experience of the RPA software provider based on client references and testimonials.

Buyers should evaluate the vendor’s technical proposal to make sure the software solution meets their requirements.

Buyers should evaluate providers based on the vendor’s cost proposal for the software.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers need to include the proposal due date and award information date.

Buyers should include any other relevant benchmark dates that providers need to be aware of.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk is low in the RPA software market, which aids buyer power by reducing the likelihood of service disruptions due to upstream price spikes or input shortages. RPA software suppliers primarily depend on upstream software publishers and service providers, including intellectual property leasing firms and IT consulting firms.... Subscribe to learn more.