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Procurement Market Intelligence Report

Serviced Office Space
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Serviced Office Space?

What is the average price of Serviced Office Space?

This procurement report includes pricing information to help you purchase Serviced Office Space. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Serviced Office Space been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Serviced Office Space yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Serviced Office Space?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Serviced Office Space with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The top four firms in the serviced office space market are estimated to generate just under 50.0% of total market revenue, indicating moderate market share concentration. In particular, IWG dominates the US market. Although some firms, such as Servcorp, have a large presence abroad, the majority of firms operating in... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?


How do you ensure confidentiality of material, especially if other buyers, janitorial staff and receptionists are in the building?

How do you handle disaster recovery? What company do you work with to ensure information is not lost in the event of a natural disaster or equipment failure?

Once I end services, how do I ensure all my company data is removed from your computers and servers?

What type of security do you provide onsite? Do you charge an additional amount for security measures?

Customer Service

What training have your customer service representatives gone through?

Do you provide customer service support after business hours? Are there any additional costs for this service?

What is the expected wait time to hear back from a customer representative?

What type of customer services do you offer (e.g. online or phone)?

May I switch customer service representatives if I am not satisfied with the one assigned to me?

Amidst widespread health concerns, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


How do you differentiate yourself from your competitors?

How have your prices changed to reflect fluctuating levels of competition?

Has your firm completed any acquisitions during the past three years? If so, how did this expansion affect your business model?

How do you attract and retain clients?

What is your client turnover percentage? On average, how long do clients stay with you before leaving?

What strategies have you put in place to take advantage of the growing number of US businesses?

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Key elements for every RFP

What should my RFP include?

Project Budget

Vendors should include the base rental rate for the serviced office space.

Vendors should include other costs for which buyers are responsible (utilities, parking, conference room bookings, etc.).

Vendors should list any improvement allowances or concessions offered (e.g. a free month of rent), as well as any limitations on these values.

Selection Criteria

Buyers should evaluate each office space based on its rental rate and other costs.

Buyers should evaluate the overall quality of the office location (its type, amenities, features, parking, etc.).

Buyers should evaluate vendors' ability to meet their service requirements.

Buyers should evaluate vendors' experience and financial performances.

For other selection criteria requirements, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should include the date when proposals are due and any other relevant dates (e.g. property tours) prior to the contract award.

Buyers should announce the date of contract award.

Buyers should include the date by which the serviced office space must be available.

Evaluate major factors to mitigate risk

How risky is the supply chain?

The supply chain for the serviced office space market presents a moderate level of risk. The majority of equipment and furniture required for serviced spaces is readily available from numerous suppliers. Additionally, there is high competition among computer wholesalers and software publishers, which provides suppliers with more negotiation power because... Subscribe to learn more.