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Procurement Market Intelligence Report

Window Cleaning Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Window Cleaning Services?

What is the average price of Window Cleaning Services?

This procurement report includes pricing information to help you purchase Window Cleaning Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Window Cleaning Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Window Cleaning Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Window Cleaning Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Window Cleaning Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The window cleaning service market is composed of more than 57,000 suppliers and has a low level of market share concentration. With the exception of a few prominent players, such as ABM Industries Inc. and United Building Maintenance Inc., the market is mostly made up of small window cleaning specialists.... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


How long have you been operating as a window cleaning company?

Do you have references that I can contact?

How many commercial clients do you have?

Have you received any complaints in the past three years? If so, how did you handle them?

What is the average size of the commercial buildings that you clean?

How has your financial strength changed during the coronavirus pandemic and shelter-in-place orders?

What plans do you have in place to protect workers from contracting coronavirus?


What are your qualifications?

Have you implemented the safety guidelines of the International Window Cleaning Association's Window Cleaning Safety Standard? If so, what impact has the change had on your operations? If not, why not?

Has OSHA ever issued a safety citation against your business? If so, how many citations have you received in the past three years, and how did they impact your business?

How often do you provide/mandate training courses for your employees? Which organization do you receive training courses from?

Franchise Operations

Are you part of a franchise network?

How does your parent company’s approach differ from that of other service providers?

How does your company compete against franchise networks?

What type of guidelines does your parent company impose on you?

What additional costs do you incur as part of a franchise network? Do those costs fluctuate or are they fixed?


How many window cleaners do you employ?

What is the experience and qualification level of each of your employees?

On average, how many crew members do you assign to a building similar in size to mine?

How many clients do you currently have? Do you foresee any capacity issues?


How do your prices compare with your competitors?

What differentiates your service quality beside the price point?

What do you do to keep your rates competitive?

What incentives do you offer buyers to keep them from changing service providers year-to-year?

Additional Services

Do you offer any other building cleaning services that can be bundled with a standard window cleaning contract?

I operate in a specialized sector. Do you offer any niche or specialized cleaning services applicable to my sector?

Do you offer any "green cleaning" services? If so, what are they?

What is your level of qualification across all of your service categories? Which service do you specialize in?

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Key elements for every RFP

What should my RFP include?

Project Budget

All buyers should specify the total budget for the project.

All buyers should suggest the preferred billing method.

All buyers should include information about per-establishment spending expectations and limitations.

All buyers should establish the price to be paid for additional work including overtime.

All buyers should have a plan in place for selecting a supplier in the event of a tie bid.

Selection Criteria

All buyers should look for suppliers capable of providing the range of services desired and which has the ability to service multiple establishments.

All buyers should look for suppliers with experience servicing buildings that are similar in size.

All buyers should look for suppliers with flexible schedules.

All buyers should look for suppliers with clearly defined pricing instructions.

Project Schedule

All buyers need to include a proposal duration suggesting when vendors are required to submit their project bids.

All buyers need to include the date when the award will be announced.

All buyers should include any benchmark dates relevant to the project that suppliers will need to be aware of.

All buyers should include the duration of the service contract.

Evaluate major factors to mitigate risk

How risky is the supply chain?

The average risk of supply disruption is moderate in the window cleaning services market. Suppliers require a range of window cleaning solutions, equipment, tools and vehicles to provide services; these products are widely available through a plethora of retailers and cleaning supplies wholesalers. However, during the past three years, the... Subscribe to learn more.