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Procurement Market Intelligence Report

National Trucking Services in Canada
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for National Trucking Services in Canada?

What is the average price of National Trucking Services in Canada?

This procurement report includes pricing information to help you purchase National Trucking Services in Canada. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of National Trucking Services in Canada been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase National Trucking Services in Canada yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing National Trucking Services in Canada?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for National Trucking Services in Canada with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Evaluate major factors to mitigate risk

How risky is the National Trucking Services supply chain in Canada?

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Questions to ask potential suppliers

How can I gain leverage during negotiations?

Driver Information

  • How many drivers do you employ? What are their credentials and histories? and what are their credentials and histories?
  • What is your driver safety record and turnover rate?
  • What percentage of your drivers are employed as independent contractors? Do you typically arrange short-term or long-term contracts?
  • How do you typically find drivers or independent contractors to work with? Do they receive any training prior to joining your team? What does such training consist of? Do you have any requirements for their certification?
  • Do you expect any difficulties finding qualified drivers during the duration of my contract?

Logistical Capabilities

  • What type of communication system does your company use to keep in contact with driver son the road?
  • What type of notice do you need in the event of a last-minute freight shipment? How long of a notice is typically required?
  • Does your company provide real-time tracking?
  • Do you use freight shipping web services?

On-Time Delivery

  • What percentage of your deliveries was on time or early in the past year? What proportion of deliveries was more than one day late? What proportion was more than one week late? What was the maximum delay for a delivery in the past year and why?
  • Have you made any adjustments to your process or implemented a new system to improve delivery times?
  • What metrics do you have in place to measure quality of service?
  • What do your metrics reveal about your quality in the past year? How has your service quality changed in the past three years?

Customer Service

  • What is the average wait time to talk to a customer service representative? How long, on average, does it take to reach a customer service representative?
  • How many customer service representatives do you typically have on call and when are they available?
  • What are your standard customer service procedures in the event of a delayed, lost or damaged item?
  • What are delivery procedures on customer premises?

Price Differentiation

  • What costs did you use to determine the price of a standard base model? Is there anything my company can do to help cut down those costs?
  • Do you offer any specialized services? Can you list the type of fees you charged? Do you offer fee waiver or discounts? Can you include any add-on services in the contract to reduce fee-based price volatility?
  • What are the typical break points for volume discounts?
  • Do you offer freight class exceptions to customers? What freight or other contract requirements do you usually set out in such instances?

Sourcing across North America?

Combine Canada Spotlight Reports with our US Market Intelligence to bolster your North American strategy

Key elements for every RFP

What should my National Trucking Services in Canada RFP include?

Project Budget

  • Buyers should specify the duration of their contract, whether or not it is on an ad-hoc or continual basis.
  • Buyers should request a detailed breakdown of the vendor’s base rate, fuel surcharge schedule and other fees applied to each shipment.
  • Buyers should request a breakdown of any additional fees that may be applied, including demurrage, overtime and tank-cleaning fees.

Selection Criteria

  • Buyers should prioritize vendors that have the capacity to handle the buyer’s contract and serve the routes required.
  • Buyers should prioritize vendors with established reputations and many years’ experience serving clients in similar industries.
  • Buyers should evaluate vendors’ key metrics, such as their on-time statistics and frequency of mishandled shipments.
  • Buyers should ensure vendors’ compliance with regulations to decrease their risk of delayed service or price increases coming from liability.

Project Schedule

  • Buyers should indicate deadlines for proposals submissions and questions.
  • Buyers should state when they want the services to be made available.