Procurement Market Intelligence Report
Mailing Services
Sourcing Guide & Market Intelligence
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Mailing Services Global Overview
Definition
Summary
Mailing service providers are most often known as presorters, although they commonly offer mail services beyond sorting, such as direct mail or fulfillment services. Mailing services aid business productivity by reducing the time spent on mailing activities, such as labeling, inserting, sorting, and metering. Typical buyers are government agencies, businesses, and educational institutions, whereas providers are typically small regional suppliers.
This Report Includes:
- General mail preparation
- Presorting
Not in this Report:
- Postal Inspections
- Postal Deliveries
Global Mailing Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 United States | 4,510 |
| #2 China | 3,705 |
| #3 Europe | 2,770 |
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Geography Drilldown - US, Canada & Europe
Average Cost of Mailing Services
United States
2026 Market Pricing$3.50 to $XXX.XX
per 100 units of mailCanada
Europe
Average Price
Prices in the Mailing Services market range from $3.50 to $XXX.XX, depending on Type of Mail, Services Requested and Location. For example, lower prices are associated with Standard Mail (e.g., regular envelopes, postcards ($4.20 to $30.00), whereas higher prices are associated with Specialty Mail (e.g., packages, certified, or priority) ($30.00 to $110).
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Mailing Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Mailing Services market, prices in the US have declined -0.4% from 2022 to 2025. and +1.8% in Europe.
United States (2022-2025)
Canada (2016-2019)
Compound Annual Growth Rate
Europe (2022-2025)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Mailing Services
Total cost of ownership is Low in the Mailing Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Cancellations may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Fuel
Unforeseen
Cancellations
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to 1.0 in the United States. Buyer power is most positively impacted by Market Share Concentration. It is most negatively impacted by Availability of Substitutes. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Canada
Europe
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- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Computer Stores
- Industrial Equipment Manufacturers
- Truck Dealers
2nd
Tier Suppliers
- Computer Manufacturers
- Steel Manufacturers
- Truck Manufacturers
Biggest Mailing Services Suppliers in the US by Revenue
The largest Mailing Services vendors by revenue in the US are Automated Mailing Systems Inc., Automated Presort Services and Mailing Solutions, Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Pitney Bowes Inc. | Global | STAMFORD, CT | >10,000 | 25+ | ||||
| Automated Mailing Systems Inc. | National | Roanoke, VA | <25 | < 5 | ||||
| Automated Presort Services | Local | Tucson, AZ | 25-50 | < 5 | ||||
| Mailing Solutions, Inc. | National | Indianapolis, IN | 25-50 | < 5 | ||||
| Professional Mail Services Inc. | Regional | Durham, NC | 51-100 | < 5 | ||||
| United Business Mail Inc. | National | Minneapolis, MN | 251-500 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Mailing Services market is 14.6% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Vendors face significant upstream risks from paper markets but are resistant to instability because of their broad range of customers and generally consistent demand, resulting in moderate supply chain risk overall.
Average vendor risk is moderate in this market. Regulatory change is slow, but the proportion of business conducted online is increasing, which will reduce the demand for mailing services over time.
The mailing services market has a moderate level of market concentration. There is a small number of very large vendors, but most are small regional players.
The United States is a net importer of paper and paperboard, meaning it imports more paper and paperboard than it exports. United States-based buyers will have greater access to competitively priced paper abroad. However, quality standards, lead times, and overall stability of manufacturers operating abroad may need to be assessed in order to accurately compare options with domestic suppliers.
Supplier Information
Pitney Bowes Inc.
Pitney Bowes Inc. is a global technology company providing software as a service shipping solutions, mailing innovation, and financial services. It organizes its business into two segments: the Sending Technology Solutions, which provides clients with physical and digital shipping and mailing technology solutions... Subscribe to learn more
Automated Mailing Systems Inc.
Automated Mailing Systems Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include mailing services. Founded in 1987, the company is currently headquartered in Roanoke, Virginia, United States of America with... Subscribe to learn more
Automated Presort Services
Automated Presort Services, Inc. is a private company operating locally in the administration, business support and waste management services sector. The company's offerings include mailing services. Founded in 1989, the company is currently headquartered in Tucson, Arizona, United States of America with Subscribe to learn more
Mailing Solutions, Inc.
Mailing Solutions, Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include mailing services. Founded in 1988, the company is currently headquartered in Indianapolis, Indiana, United States of America with Subscribe to learn more
Professional Mail Services Inc.
Professional Mail Services Inc. is a private company operating regionally in the administration, business support and waste management services sector. The company's offerings include mailing services. Founded in 1981, the company is currently headquartered in Durham, North Carolina, United States of America... Subscribe to learn more
United Business Mail Inc.
United Business Mail Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include mailing services. Founded in 1987, the company is currently headquartered in Minneapolis, Minnesota, United States of America with... Subscribe to learn more
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Procurement Management KPIs for the Mailing Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Employee Retention Rate and On-Time Delivery (OTD). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Accuracy and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Employee Retention Rate |
|
Number of employees at start of period Number of employees at end of period |
The employee retention rate represents the share of employees a company is able to retain over a set time frame. The employee retention rate can be used to determine a company’s likelihood of retaining quality employees and performing quality work. |
| On-Time Delivery (OTD) |
|
Number of deliveries Number of on-time deliveries |
The on-time delivery rate represents the percentage of orders that are delivered on time. The on-time delivery rate can be used to determine the likelihood of a delayed delivery. |
|
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Service Performance
What is the maximum mail volume capacity you can process each day?
What percentage of capacity are you currently operating at?
Logistics
How far are your facilities located from my business?
Is there a discount for dropping off mail at your facility rather than you picking it up?
Security
What measures do you take to maintain security within your facilities?
Has there ever been a security breach related to mail processed in your facility?
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Mailing Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organization, including their line of work, locations and organizational structure.
Buyers should describe their current mailing solutions.
Statement Of Need
Buyers should detail the specific types of services requested (e.g. presorting, metering, inserting, labeling).
Buyers should detail the type and quantity of mail to be processed.
Project Budget
Buyers should specify their budget for mailing services, if possible.
Buyers should explain payment schedules.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
