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Procurement Market Intelligence Report

Network Operations Center Management Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Network Operations Center Management Services?

What is the average price of Network Operations Center Management Services?

This procurement report includes pricing information to help you purchase Network Operations Center Management Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Network Operations Center Management Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Network Operations Center Management Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Network Operations Center Management Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Network Operations Center Management Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

There are over 12,500 NOC management firms servicing the domestic market. NOC management services is a multibillion-dollar market, and no supplier commands a significant share of total market revenue. In fact, the top four companies account for less than 20.0% of total market revenue. Therefore, while NOC management suppliers include... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Service Performance

How do you ensure the accuracy and quality of your service? What systems/tools/software do you have in place to minimize the number of errors?

How often are these systems checked and updated?

What checks and balances are in place to be sure that my project has received a thorough evaluation? Who completes these checks and identifies errors?

How do you balance quick turnaround times with maintaining the highest possible accuracy?

Are you experiencing fluctuations in demand due to the coronavirus pandemic? If so, how vendors are mitigating these changes to ensure service continuity for stakeholders?

How have you service changed to help buyers operate efficiently despite the COVID-19 pandemic?


What are the various stages of your hiring process? What specialized skills do you require your employees to possess?

How do you recruit and retain senior staff?

Are there records that show prior training and certifications available for all members of the company?

Are training records available detailing training and appropriate competency levels for staff carrying out special processes?

Do you provide ongoing training or development for your employees? Are your technicians certified? From where did your technicians receive their certification?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their budget for the required services.

Buyers should include information about the payment schedule (i.e. incremental or done at the completion of a project).

Buyers should state their budget for hourly or daily rates for the personnel that will work on the project.

Buyers should estimate the hours or days for each required task.

Selection Criteria

Buyers should evaluate vendors based upon their qualifications and experience.

Buyers should evaluate providers based on the estimated costs of the assessments and services they are providing.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should include a deadline for proposal submissions and when the contract will be awarded.

Buyers should include a timeline for the start of services.

Buyers should include any other benchmark dates that are relevant to the project.

Evaluate major factors to mitigate risk

How risky is the supply chain?

The NOC management service market has a low-risk supply chain. Some key upstream suppliers, mainly computer wholesalers and communication equipment manufacturers experience high competition. Heavy competition has pressured them to keep their prices low to retain business during the past three years; this trend benefits suppliers as it grants them... Subscribe to learn more.