Procurement Market Intelligence Report
Parcel Audit Services
Sourcing Guide & Market Intelligence
Smarter cost management starts with comprehensive market intelligence
United States
Global
Quick Navigation
Parcel Audit Services Global Overview
Definition
Summary
Parcel audit services are used to correct errors that arise when shipping a large volume of packages through a major shipping service provider (e.g. UPS, FedEx or DHL). These shipping service providers use automated billing systems that often fail to take into account any shipment discounts or billing errors that occur as a result of shipments arriving later than promised. Buyers can hire parcel audit specialists or freight management providers to examine their shipping invoices for these errors, which they can then have refunded. Common buyers in this market include manufacturers, wholesalers and retailers.
This Report Includes:
- Invoice Management
- Parcel Audit Analytics
Not in this Report:
- Freight Forwarding Services
- Freight Payment Services
Global Parcel Audit Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 340 |
| #2 United States | 185 |
| #3 Oceania & Southeast Asia | 165 |
Explore supplier concentration across the globe
We've uncovered the 11 top regions for global procurement, based on feedback from our most strategic clients. Access vendor counts for each unique region when you subscribe.
2
Geography Drilldown - US
Average Cost of Parcel Audit Services
United States
2026 Market Pricing$0.00 to $XX.XX
% of refunds collectedAverage Price
Prices in the Parcel Audit Services market range from $0.00 to $XX.XX, depending on Expected Cost Savings, Shipping Type and Reporting Options. For example, lower prices are associated with Standard cost savings (1.00%-8.00%) (25.00% to 37.00% of refunds collected), whereas higher prices are associated with Higher cost savings (>8.00%) (37.00% to 50.00% of refunds collected).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Parcel Audit Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Parcel Audit Services market, prices in the US have grown 2.4% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Parcel Audit Services
Total cost of ownership is Low in the Parcel Audit Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs.
Billed During
Training
Labor
Additional Fees
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to 0.3 in the United States. Buyer power is most positively impacted by Availability of Substitutes. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Computer & Software Wholesalers
- Office Supply Wholesalers
- Wired Telecom Carriers
- Commercial Leasing
2nd
Tier Suppliers
- Computer Manufacturers
- Office Supply Manufacturers
- Telecom Network Equipment Providers
- Commercial Building Construction
Biggest Parcel Audit Services Suppliers in the US by Revenue
The largest Parcel Audit Services vendors by revenue in the US are AFS LLC, ICC Logistics Services Inc. and LIM Group. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Transportation Insight, Llc | National | Hickory, NC | 101-250 | < 5 | ||||
| AFS LLC | Regional | Shreveport, LA | 101-250 | < 5 | ||||
| ICC Logistics Services Inc. | National | Hicksville, NY | 25-50 | < 5 | ||||
| LIM Group | International | Nontron, FR | 25-50 | < 5 | ||||
| Lojistic | International | Costa Mesa, CA | 25-50 | < 5 | ||||
| Parcel Audit Pros Inc. | Regional | Overland Park, KS | <25 | < 5 | ||||
| Transportation Impact LLC | National | Emerald Isle, NC | 101-250 | < 5 | ||||
| VeriShip Inc. | Regional | Kansas City, MO | 101-250 | < 5 | ||||
| Cass Information Systems, Inc. | Global | ST. LOUIS, MO | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Parcel Audit Services market is 24.3% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Larger vendors in this market generate sizeable profit margins while smaller vendors have thinner margins and fight to compete in the relatively new market. Therefore, average vendor risk is moderate.
Market share concentration in the parcel audit services market is very low, stemming from the fact that parcel auditing is a relatively new service with low barriers to entry.
The supply chain risk in this market is low since vendors do not rely on physical inputs to render services.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
AFS LLC
AFS LLC is a private company operating regionally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 1982, the company is currently headquartered in Shreveport, Louisiana, United States of America with an estimated... Subscribe to learn more
Cass Information Systems, Inc.
Cass Information Systems, Inc. is a public company operating globally in the professional, scientific and technical services and administration, business support and waste management services sectors. The company's offerings include energy data management services, parcel audit services and freight payment... Subscribe to learn more
ICC Logistics Services Inc.
ICC Logistics Services Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 1975, the company is currently headquartered in Hicksville, New York, United States of America... Subscribe to learn more
LIM Group
LIM Group is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 1900, the company is currently headquartered in Nontron, Nouvelle-Aquitaine, France with an estimated 33 Subscribe to learn more
Lojistic
Lojistic is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 2004, the company is currently headquartered in Costa Mesa, California, United States of America with an estimated... Subscribe to learn more
Parcel Audit Pros Inc.
Parcel Audit Pros Inc. is a private company operating regionally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 2014, the company is currently headquartered in Overland Park, Kansas, United States of America with... Subscribe to learn more
Sunset Transportation, Inc.
Sunset Transportation, Inc. is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 1989, the company is currently headquartered in St Louis, Missouri, United States of America... Subscribe to learn more
Transportation Impact LLC
Transportation Impact LLC is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 2008, the company is currently headquartered in Emerald Isle, North Carolina, United States of... Subscribe to learn more
Transportation Insight, Llc
Transportation Insight, Llc is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include parcel audit services. Founded in 2000, the company is currently headquartered in Hickory, North Carolina, United States of America... Subscribe to learn more
Accelerate the vendor selection process
Get a clear picture of the competition in a market and discover which vendors are best-suited for your sourcing needs. Our supplier profiles include hard-to-find financial ranges for private companies, cover public company data and feature an interactive competitor matrix.
Procurement Management KPIs for the Parcel Audit Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Order Value and Customer Retention Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Performance and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Order Value |
|
Total revenue Number of orders |
The average order value represents the revenue generated from the average order. The average order value can help buyers gauge whether or not the supplier works with shipment sizes similar to their own. |
| Customer Retention Rate |
|
Number of customers at start of period Number of customers added within period |
The customer retention rate represents the number of customers a company is able to retain over a set timeframe. Buyers in this market typically have ongoing needs, and will likely stay with a supplier if they have performed well. |
|
|||
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Experience and Expertise
Why did the last two clients you lost cancel their contracts with you?
What is your renewal rate for clients in my market and how does that compare to your overall rate of renewal?
Competition
How do you attract new clients and retain existing clients?
What is your reputation like among customers and peers, and how have you developed it?
Quality Control
How do you ensure the accuracy and quality of your service? What systems do you have in place to minimize the number of errors? How often are these systems checked and updated?
Who normally identifies errors when they occur?
The ultimate prep for procurement negotations
View all 24 negotiation questions for this category when you subscribe.
Parcel Audit Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should provide a description of their organizations, including location and size.
Buyers should disclose whether they are currently sourcing parcel audit services from another provider and, if so, why they wish to change services.
Statement Of Need
Buyers should disclose their total shipping spend.
Buyers should describe the type of shipping carriers they use in their operations.
Project Budget
Buyers should disclose the total value of the contract, if available.
Buyers should detail their expectations for the schedule of payments.
The RFP process made easy
Find out how you can access RFP templates for 800+ procurement categories to start writing better, more consistent RFPs.
We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
