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Procurement Market Intelligence Report

Phone & Video Conference Equipment
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Phone & Video Conference Equipment?

What is the average price of Phone & Video Conference Equipment?

This procurement report includes pricing information to help you purchase Phone & Video Conference Equipment. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Phone & Video Conference Equipment been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Phone & Video Conference Equipment yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Phone & Video Conference Equipment?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Phone & Video Conference Equipment with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

Market share concentration is high in the phone and video conference equipment market, with the top four suppliers generating around 80.0% of the market's revenue. There are about 1,790 suppliers of phone and video conference equipment in total, but the largest supplier, Cisco Systems, accounts for roughly 40.0% of total... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?


How do installation times compare for large conference rooms versus small offices?

If we wish to add more meeting or conference rooms in the future, how long would it take to install phone and video conference equipment?

How many servers are required to run your systems?

Do you offer help with installation?

Amidst widespread health concerns, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Vendor Experience

How long has your company been selling phone and video conference equipment?

How does dedicated phone and video conference equipment compare with desktop or mobile device collaboration solutions?

What justifies the much higher cost of phone and video conference equipment?

Does your company have expertise in other kinds of products, such as networking equipment or computer hardware?

Are you experiencing fluctuations in demand as a result of the coronavirus outbreak? What measures are you taking to handle increased or reduced demand?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their total budget for labor, parts and accessories and core equipment broken down by individual part.

Buyers should clearly specify what pieces of equipment and services are included in their total budget.

Buyers should include their budget for future service and maintenance costs.

Buyers should specify their desired warranty length.

Buyers can reference the Benchmark Price and Total Cost of Ownership sections of this report for help creating a budget.

Selection Criteria

Buyers should look for vendors that offer phone and video conferencing equipment that meet the requirements of the RFP.

Buyers should evaluate vendors based on previous client references and their ability to provide quality service.

Buyers in this market frequently ask for test runs of the phone and video conferencing equipment to ensure it meets their quality standards.

For a detailed list of key selection criteria, buyers can consult the Buying-Decision Scorecard of this report.

Project Schedule

Buyers should list all benchmark dates in the solicitation process.

Buyers should specify when all installation and related work should be completed.

Buyers should include when the award information will be available.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk is generally low on average in the phone and video conference equipment market; however, as a result of the coronavirus pandemic, supply chain risk in this market has been elevated to a moderate level. Phone and video conference equipment suppliers rely on a variety of manufactured inputs... Subscribe to learn more.