Procurement Market Intelligence Report
Security Monitoring Services
Sourcing Guide & Market Intelligence
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Security Monitoring Services Global Overview
Definition
Summary
Security monitoring providers alert buyers and, if necessary, relevant law enforcement departments in the case of a security breach on the buyer’s property. Monitoring is generally conducted in a remote facility operated by the supplier. The key buyers are residential and commercial property owners.
This Report Includes:
- Video Surveillance
- Fire Alarm Monitoring
- Access Control
- Intrusion Detection
- Security Equipment Maintenance
Not in this Report:
- Security Guard Services
- Information Security
- Security System Installation
Global Security Monitoring Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 China | 9,360 |
| #2 Europe | 8,660 |
| #3 United States | 6,650 |
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Geography Drilldown - US, Canada & Europe
Average Cost of Security Monitoring Services
United States
2026 Market Pricing$15.00 to $X,XXX.XX
per monthCanada
Europe
Average Price
Prices in the Security Monitoring Services market range from $15.00 to $X,XXX.XX, depending on Facility Size, Contract Duration, Scope of Services and Supplier Reputation. For example, lower prices are associated with Less than 10,000 sq. ft. ($15.00 to $220 per month) and 10,000-15,000 sq. ft. ($205 to $225 per month), whereas higher prices are associated with More than 15,000 sq. ft. (above $230 to $1,500 per month).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Security Monitoring Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Security Monitoring Services market, prices in the US have grown 4.1% from 2022 to 2025. and --0.3% in Europe.
United States (2022-2025)
Canada (2020-2023)
Compound Annual Growth Rate
Europe (2022-2025)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Security Monitoring Services
Total cost of ownership is High in the Security Monitoring Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Emergencies may raise the total cost of ownership unexpectedly.
Negotiated Before
Implementation
Billed During
Capital Tie-Up
Unforeseen
Emergencies
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.8 in the United States. Buyer power is most positively impacted by Recent Price Trend. It is most negatively impacted by Average Vendor Risk. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Canada
Europe
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Hardware Wholesalers
- Software Publishers
- Computer Manufacturers
- Telecommunication Networking Equipment Manufacturers
2nd
Tier Suppliers
- Hardware Manufacturers
- Data Processing & Hosting Service Providers
- Semiconductor & Circuit Manufacturers
- Communication Equipment Manufacturers
Biggest Security Monitoring Services Suppliers in the US by Revenue
The largest Security Monitoring Services vendors by revenue in the US are Bay Alarm Company, Galaxy Protection and Guardian Protection Services, Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Johnson Controls International Plc | Global | CORK | >10,000 | 10-15 | ||||
| Adt Inc. | National | BOCA RATON, US | >10,000 | 25+ | ||||
| Stanley Black & Decker, Inc. | Global | NEW BRITAIN, CT | >10,000 | 5-10 | ||||
| Securitas Ab | Global | Stockholm, SE | >10,001 | < 5 | ||||
| Vivint Inc. | International | PROVO, UT | >10,000 | < 5 | ||||
| Vector Security, Inc. | National | Warrendale , PA | 1,001-10,000 | < 5 | ||||
| Bay Alarm Company | National | Concord, CA | 1,001-10,000 | < 5 | ||||
| Galaxy Protection | Regional | Montrose, CA | <25 | < 5 | ||||
| Guardian Protection Services, Inc. | National | Warrendale, PA | 501-1,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Security Monitoring Services market is 5.5% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
The majority of suppliers have secure contracts across a variety of revenue streams, thus mitigating low vendor financial risk on average.
Market share concentration in this market is high as the current top suppliers hold about 45.0% of the market share. Recent mergers and acquisitions have been taking place within the market, leaving buyers with less negotiation power due to there being fewer vendors to negotiate between; however, with the revolving entry of new suppliers leading to higher price-based competition, buyers can gain slight leverage in the future.
The electrical inputs required for security monitoring services expose market suppliers to a considerable amount of upstream supply chain risk, thus increasing buyers' exposure to potential price shifts.
The United States is a net importer of burglar and fire alarms, showing a significant foreign presence offering advanced security solutions in the market. Although this opens up a spectrum of variety and innovation to the buyers, the considerable reliance on imports could lead to potential supply disruptions, especially if sourced from regions with unstable regulatory environments or economic conditions.
Supplier Information
Johnson Controls International Plc
Johnson Controls International plc is a holding company that provides engineering, manufacturing, and commissioning of building products and systems. It designs, sells, installs, and services HVAC equipment and systems, control systems, security systems, fire detection, and fire suppression systems and equipment.... Subscribe to learn more
Adt Inc.
Adt Inc. is a public company operating nationally in the manufacturing and administration, business support and waste management services sectors. The company's offerings include card key lock systems, security guard services, security monitoring services and fire alarm monitoring services. Founded in 1874,... Subscribe to learn more
Stanley Black & Decker, Inc.
Stanley Black & Decker, Inc. is a public company operating globally in the manufacturing, manufacturing and administration, business support and waste management services sectors. The company's offerings include circular saws, metal cutting tools, sealing tools, power blowers, precision hand tools. Founded... Subscribe to learn more
Bay Alarm Company
Bay Alarm Company is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include security system installation and security monitoring services. Founded in 1946, the company is currently headquartered in Concord, California,... Subscribe to learn more
Galaxy Protection
Galaxy Protection is a private company operating regionally in the administration, business support and waste management services sector. The company's offerings include security monitoring services. Founded in 2014, the company is currently headquartered in Montrose, California, United States of America Subscribe to learn more
Guardian Protection Services, Inc.
Guardian Protection Services, Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include security monitoring services. Founded in 1950, the company is currently headquartered in Warrendale, Pennsylvania, United... Subscribe to learn more
Interface Security Systems, L.L.C.
Interface Security Systems, L.L.C. is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include security system installation and security monitoring services. Founded in 1995, the company is currently headquartered in... Subscribe to learn more
Securitas Ab
Securitas Ab is a public company operating globally in the finance & insurance and administration, business support and waste management services sectors. The company's offerings include security system installation, cash vault services, temporary security staffing, security guard services, investigative Subscribe to learn more
Vector Security, Inc.
Vector Security, Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include security system installation, security monitoring services and fire alarm monitoring services. Founded in 1970, the company is currently... Subscribe to learn more
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Procurement Management KPIs for the Security Monitoring Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Retention Rate and Employee Retention Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Accessibility and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Retention Rate |
|
Number of customers at start of period Number of customers at end of period Number of customers added within period |
The customer retention rate can be used to determine the extent to which a company's customer base fluctuates over time. Suppliers that are suffering from significant losses in their customer base may not achieve a high enough level of customer satisfaction to retain business in the long term. |
| Employee Retention Rate |
|
Number of employees at start of period Number of employees at end of period Number of employees added within period |
The employee retention rate can provide some insight into suppliers' labor management; higher employee turnover indicates suppliers are likely spending more on attracting, training, and retaining quality employees. The employee retention rate can be used to assess the quality of a company's employees, which points to the likelihood of quality work being performed. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Qualifications
What licenses and certifications do you have? How often must you renew them?
What type of training program do you have in place for new employees?
Service Performance
What is your average response time to a security breach?
What is your average response time if a buyer were to inquire about a service issue?
Contract
What is the cancelation fee for terminating a contract early?
How might cancelation fees be modified if a customer cancels due to dissatisfaction with the service?
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Security Monitoring Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should provide an overview of their organization and describe each location where they operate, including the number of employees.
Buyers should provide the vendor with a point of contact to send inquiries regarding the RFP process.
Statement Of Need
Buyers should provide a list of all services they require the vendor to provide in addition to security monitoring. These services may include evaluating project sites, installing all hardware and providing training to end users.
Buyers should include how comprehensive the vendor's monitoring should be, including times per day, individual locations and other proactive safety features.
Project Budget
Buyers should request the hourly rate for each different type of monitoring service they require.
Buyers should include a total budget for all services as well as any additional equipment training and maintenance that will be provided.
The RFP process made easy
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
