Procurement Market Intelligence Report
Taxicab Services
Sourcing Guide & Market Intelligence
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Taxicab Services Global Overview
Definition
Summary
Taxicab service providers transport passengers by automobile or van and do not operate on regular routes or schedules. Taxicab drivers typically operate as independent contractors but are excluded from the total number of suppliers in the market because buyers do not purchase services directly from them. Instead, buyers normally procure services from taxicab companies. Although this report focuses on traditional taxicab companies, it also includes ridesharing companies, such as Uber and Lyft.
This Report Includes:
- Traditional Taxicab Services
- Ridesharing Services
Not in this Report:
- Limousine Services
- Chartered Bus Services
Global Taxicab Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 India | 1,047,135 |
| #2 Oceania & Southeast Asia | 731,540 |
| #3 Africa & Middle East | 497,275 |
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2
Geography Drilldown - US
Average Cost of Taxicab Services
United States
2026 Market Pricing$12.56 to $XX.XX
per five-mile tripAverage Price
Prices in the Taxicab Services market range from $12.56 to $XX.XX, depending on Mileage, Wait Time, Number of Passengers and Provider Type. For example, lower prices are associated with Less than five miles, whereas higher prices are associated with More than five miles.
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Taxicab Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Taxicab Services market, prices in the US have grown 1.1% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Taxicab Services
Total cost of ownership is Low in the Taxicab Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Duties & Taxes may raise the total cost of ownership unexpectedly.
Unforeseen
Duties & Taxes
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -0.2 in the United States. Buyer power is most positively impacted by Price Driver Volatility. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Automobile Wholesalers
- Gas Stations
- Car Body Shops
2nd
Tier Suppliers
- Car & Automobile Manufacturers
- Petroleum Refineries
- Automobile Engine & Parts Manufacturers
Biggest Taxicab Services Suppliers in the US by Revenue
The largest Taxicab Services vendors by revenue in the US are Uber Technologies, Inc. and Lyft, Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Uber Technologies, Inc. | SAN FRANCISCO | >10,000 | < 5 | |||||
| Lyft, Inc. | SAN FRANCISCO | 1,001-10,000 | < 5 | |||||
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Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Taxicab Services market is 2.6% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Market share concentration is low in this market due to high competition between many local and regional vendors. However, entry into this market is somewhat limited as fares are regulated by state and municipal transportation commissions.
Vendor financial risk is moderate in this market. Vendors benefit from growing demand fueled by increasing domestic travel rates but face high levels of competition from substitutes.
Supply chain risk is moderate in the taxicab services market. Suppliers face significant volatility in fuel markets, but suppliers are protected from risk in automobile markets because automobiles are widely available and suppliers only need to replace fleets occasionally, allowing them to delay purchases.
As a net importer in the taxicab services market, US buyers' procurement strategies may be influenced by factors such as cost considerations and international competition and will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer can restrict buyer power and reduce their ability to dictate terms and conditions in procurement transactions, and will have less control over pricing, quality, and availability of the goods or services they need.
Supplier Information
Lyft, Inc.
Lyft, Inc. is a multimodal transportation network company that has developed a ride-sharing marketplace. Its technology platform connects drivers with riders through the Lyft mobile application, offering access to a network of shared cars, bikes, scooters, and information about nearby public transit routes.... Subscribe to learn more
Uber Technologies, Inc.
Uber Technologies, Inc. is a public company operating . The company's offerings include location-based services, same-day last-mile delivery services and taxicab services. Founded in 2020, the company is currently headquartered in SAN FRANCISCO, United States of America with an estimated 32800 employees. Subscribe to learn more
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Procurement Management KPIs for the Taxicab Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Retention Rate and Customer Satisfaction (CSAT). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Qualifications and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Retention Rate |
|
Number of repeat or contract customers at start of period Number of repeat or contract customers at end of period Number of customers added within the period |
The customer retention rate represents the number of customers a company is able to retain over a set time frame. Buyers should ask cab service vendors what their retention rate is for contracted corporate and government buyers. |
| Customer Satisfaction (CSAT) |
|
Number of client testimonials Content of client testimonials |
Customer satisfaction can be used to evaluate a company’s reputation. Buyers should request customer testimonials from existing customers to gauge a vendor's service performance, with particular focus on the quality of service for customers with long-term contracts. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Reliability
What is your company's average response time?
What tactics have you implemented to minimize the average response time? Have you seen any improvements?
Experience and Expertise
How do you ensure that your drivers respond to requests efficiently? Do they live in their service areas?
What are your requirements for drivers? How are you protecting your drivers amidst the coronavirus outbreak?
Cost Containment
What impact does the price of fuel have on your services and your profitability?
What steps have you taken to minimize the impact that fuel costs have on your revenue and profitability?
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View all 28 negotiation questions for this category when you subscribe.
Taxicab Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organization, including size and number of employees.
Buyers should indicate the geographic location of their operations.
Statement Of Need
Buyers should include the estimated frequency that they will be using taxicab services, including the average distance that will be traveled per trip.
Buyers should provide the number of staff expected to use the taxicab services.
Project Budget
Buyers should indicate the total value of the contract, if available.
Buyers should specify any expectations they have related to frequency or method of payment.
The RFP process made easy
Find out how you can access RFP templates for 800+ procurement categories to start writing better, more consistent RFPs.
We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
