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Procurement Market Intelligence Report

Oil & Gas Refinery Maintenance Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Oil & Gas Refinery Maintenance Services?

What is the average price of Oil & Gas Refinery Maintenance Services?

This procurement report includes pricing information to help you purchase Oil & Gas Refinery Maintenance Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Oil & Gas Refinery Maintenance Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Oil & Gas Refinery Maintenance Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Oil & Gas Refinery Maintenance Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Oil & Gas Refinery Maintenance Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

The market for oil and gas refinery maintenance services is moderately concentrated, with the top four vendors accounting for about 45.0% of sales. ProcurementIQ estimates that there are 120 suppliers of refinery maintenance solutions in 2021. The number of vendors in the market is relatively low because demand is confined... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?

Customer Support

Do you offer around-the-clock customer account and technical support services?

Do you offer an analytics dashboard or online tools for tracking service performance?

What is your client renewal or repeat business rate? Why do companies renew their contracts with your business?

How have your services changed in response to the pandemic?

Amid widespread health concerns, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


Why did the last two clients you lost cancel their contracts with you? Who are they using now?

How long have you provided refinery maintenance services to your longest-tenured client? Who are your five largest clients?

Do you have case studies or client testimonials detailing the services performed? Can we speak to or visit a current client about their experiences?

What advantages do your experience and knowledge give you in the marketplace?

Service Performance

What kind of warranties can you provide for the integrity of the work?

Do you primarily handle projects in-house, or do you outsource the work? How is quality overseen for work that is completed by subcontractors?

How do you balance quick turnaround times with delivering thorough maintenance solutions?

What credentials and certifications do you hold?


How accurate are your time estimates for projects? How many projects are you typically working on concurrently?

What checks and balances are in place to assure that the work is done on time without sacrificing quality?

What is your average turnaround time for projects of this size?

What incentives do you give your employees for meeting deadlines or completing work early?

Supply Chain Risk

How do you adjust your operations in times of high demand? Low demand?

Where do you source your equipment and tools?

Can you add additional capacity through other subcontractors in the area?

How do you cope when the key downstream markets contract, and how can you maximize your profit during these periods?

Do you source materials with high exposure to market disruptions resulting from the coronavirus? How are you coping with these disruptions?

Value-Added Services

Do you offer discounts for bundled services, and if so, what are the terms?

Will any work need to be subcontracted out? Will subcontracting add to the project's costs?

What value-added services do you provide? How do value-added services impact pricing?

What other services do you provide in-house that you think may be of use to me specifically?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify their total budget.

Buyers should specify the desired payment terms.

Selection Criteria

Buyers should reference the Buying-Decision Scorecard section of this report for key criteria to consider when evaluating providers.

Buyers should confirm the qualifications of suppliers to ensure reliable and thorough services.

Buyers should ensure that suppliers are capable of providing the range of services desired.

Project Schedule

Buyers should specify the date when proposals are due and when the award will be announced.

Buyers should specify the desired start date of the service.

Buyers should specify their future needs for maintenance.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk for oil and gas refinery maintenance services is moderate, somewhat challenging buyer power. Suppliers of these maintenance solutions require various types of equipment and tools to carry out inspections, scheduled maintenance, rehabilitation projects, equipment repair and replacement. Key first tier suppliers provide inputs like tools and equipment,... Subscribe to learn more.