Procurement Market Intelligence Report
Oil & Gas Refinery Maintenance Services
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Oil & Gas Refinery Maintenance Services Global Overview
Definition
Summary
Suppliers of oil and gas refinery maintenance services provide ongoing maintenance for oil refineries and natural gas processing plants to ensure operational efficiency and reduce downtime. Services are commonly purchased on a contract basis, including preventive maintenance, rehabilitation, equipment repairs, and replacements. Vendors also provide maintenance services aimed at energy conservation and reliability improvements, as well as compliance with safety and environmental requirements. Key buyers include crude oil and natural gas refineries.
This Report Includes:
- Repair Services
- Energy Conservation Enhancements
Not in this Report:
- Refinery Construction Services
- Engineering Services
Global Oil & Gas Refinery Maintenance Services Procurement Trends
Discover the top international trends affecting procurement in the global Oil & Gas Refinery Maintenance Services market.
Warning Trends
Tariffs to negatively impact the building and construction machinery sector
- The Trump Administration’s reciprocal tariffs, which apply general tariff rate increases to most countries the United States trades with, are set to take effect on August 7, after the administration finalized the national rates on August 1. As a result, leading sources of imported construction machinery face significantly higher tariff rates, including Japan (15.0%), Mexico (25.0%), South Korea (15.0%), the European Union (15.0%), the United Kingdom (10.0%), China (54.0%), and Canada (35.0%).
- The increase in tariffs on building and construction machinery imported from tariff-impacted countries will add to the price of imports, which are typically passed on to buyers in the form of higher prices. According to The Budget Lab at Yale, the additional tariffs on imports will increase overall prices for machinery and equipment by 13.3%.
- Additionally, the administration has already implemented 50.0% tariffs on all aluminum and steel imported into the United States, with the sole exception of imports from the United Kingdom. These tariffs will increase input costs even for construction machinery suppliers with domestic manufacturing operations.
- According to an April 2025 survey from Construction Equipment Magazine, around half of the respondents reported that the higher tariffs will increase operating costs by up to 15.0%, and more than half said they plan to pass those increases along to buyers.
- As many building and construction machinery brands source parts and components such as steel, engines, and electronics from foreign countries, higher tariff rates will put upward pressure on prices and lead to greater rental rates as manufacturers and dealers pass on costs. In addition, suppliers that source parts from tariff-affected regions may see supply chain disruptions as they seek alternative suppliers to mitigate tariff impacts.
Neutral
Crude oil prices dip, but natural gas and fuel prices remain volatile in 2025
- Oil prices have been falling with the introduction of higher tariffs and the predicted decline in global demand. The OPEC+ group of countries also announced they would be unwinding production cuts and increasing their collective output target for May by 411,000 barrels per day.
- Trade wars, ongoing conflict between Hamas and Israel, and general unrest in the Middle East are causing uncertainty surrounding oil prices, which has led to volatility in prices. In the third week of May 2025, crude oil prices hit $63.67 per barrel, but volatility remains as geopolitical concerns remain.
- Natural gas prices rallied early in 2025 with colder-than-usual temperatures in the United States and high demand, topping out at $4.68/MMBtu in March. Prices have since fallen with the onset of trade wars and weakening demand projections to $3.64/MMBtu in the third week of May 2025.
- The national average of gasoline prices has been rising slightly due to refinery maintenance/outages and blending issues, hitting a national average of $3.15 per gallon in the third week of May 2025. However, gasoline futures have been volatile, falling due to fears of oversupply and deepening concerns about weakening demand with tariffs, but rising after trade deals.
Global Oil & Gas Refinery Maintenance Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 290 |
| #2 China | 280 |
| #3 Africa & Middle East | 160 |
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2
Geography Drilldown - US
Average Cost of Oil & Gas Refinery Maintenance Services
United States
2026 Market Pricing$2.20 to $XXX.XX
million dollars per refinery per yearAverage Price
Prices in the Oil & Gas Refinery Maintenance Services market range from $2.20 to $XXX.XX, depending on Type of Service, Refinery Age, Capacity and Complexity. For example, lower prices are associated with Energy conservation enhancements, Safety enhancements and Reliability improvement programs, whereas higher prices are associated with Repair services and Replacement services.
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Oil & Gas Refinery Maintenance Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Oil & Gas Refinery Maintenance Services market, prices in the US have grown 1.1% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
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Cost Analysis - Total Cost of Ownership for Oil & Gas Refinery Maintenance Services
Total cost of ownership is Low in the Oil & Gas Refinery Maintenance Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Downtime may raise the total cost of ownership unexpectedly.
Billed During
Travel
Unforeseen
Downtime
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.5 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Average Vendor Risk. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
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- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Tool & Equipment Wholesalers
- Refinery Unit Manufacturers
- Pump & Valve Manufacturers
2nd
Tier Suppliers
- Tool & Equipment Manufacturers
- Electrical Equipment Manufacturers
- Steel Manufacturers
- Iron & Steel Manufacturers
Biggest Oil & Gas Refinery Maintenance Services Suppliers in the US by Revenue
The largest Oil & Gas Refinery Maintenance Services vendors by revenue in the US are Aecom, Fluor Corporation and Turner Industries Group, LLC. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Turner Industries Group, LLC | Regional | Baton Rouge, LA | >10,000 | 20-25 | ||||
| Kiewit Corporation | International | Omaha, NE | >10,000 | 5-10 | ||||
| Zachry Group | National | San Antonio, TX | >10,000 | 5-10 | ||||
| Fluor Corporation | Global | IRVING, TX | >10,000 | < 5 | ||||
| Aecom | Global | DALLAS, TX | >10,000 | < 5 | ||||
| KBR Inc. | Global | HOUSTON | >10,000 | < 5 | ||||
| Primoris Services Corporation | International | DALLAS, TX | >10,000 | < 5 | ||||
| Austin Industries, Inc. | National | Dallas, TX | 1,001-10,000 | < 5 | ||||
| Savage Services Corporation | International | Midvale, UT | 1,001-10,000 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Oil & Gas Refinery Maintenance Services market is 8.3% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Average vendor risk is low in the oil and gas refinery maintenance services market. Vendors face some risk of supply chain disruptions in metal and refinery parts markets, but are protected by growth in demand for market services.
Market share concentration is moderate in this market. Competition in this market is strongly dependent on the number of qualified vendors available in a particular region, since buyers must select a vendor that is close enough to service their particular job site.
Supply chain risks are moderate in this market. Supply chain risks are typically negligible for tools and equipment, but vendors face some risks when procuring metals or replacement refinery parts that are sometimes necessary for service performance.
As a net importer in the oil & gas refinery maintenance services market, US buyers' procurement strategies may be influenced by factors such as cost considerations and international competition and will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer can restrict buyer power and reduce their ability to dictate terms and conditions in procurement transactions, and will have less control over pricing, quality, and availability of the goods or services they need.
Supplier Information
Turner Industries Group, LLC
Turner Industries Group, LLC is a private company operating regionally in the construction and other services (except public administration) sectors. The company's offerings include oil & gas refinery maintenance services, oil & gas refinery construction and maintenance turnaround services. Founded in 1961,... Subscribe to learn more
Kiewit Corporation
Kiewit Corporation is a private company operating internationally in the construction sector. The company's offerings include general contractor services, oil & gas refinery maintenance services, oil & gas refinery construction, power line construction, renewable energy construction services. Founded in 1884,... Subscribe to learn more
Zachry Group
Zachry Group is a private company operating nationally in the construction sector. The company's offerings include oil & gas refinery maintenance services, oil & gas refinery construction, power line construction and oil & gas pipe coating services. Founded in 1924, the company is currently headquartered Subscribe to learn more
Aecom
Aecom is a public company operating globally in the construction, professional, scientific and technical services, administration, business support and waste management services and healthcare and social assistance sectors. The company's offerings include general contractor services, industrial building &... Subscribe to learn more
Austin Industries, Inc.
Austin Industries, Inc. is a private company operating nationally in the construction sector. The company's offerings include oil & gas refinery maintenance services. Founded in 1918, the company is currently headquartered in Dallas, Texas, United States of America with an estimated 5500 employees. Subscribe to learn more
CAM Industrial Solutions LLC
CAM Industrial Solutions LLC is a private company operating nationally in the construction sector. The company's offerings include oil & gas refinery maintenance services. Founded in 2023, the company is currently headquartered in Houston, Texas, United States of America with an estimated 5500 employees. Subscribe to learn more
Fluor Corporation
Fluor Corporation is a diversified holding company that provides professional and technical solutions. It primarily offers engineering, procurement, construction, fabrication and modularization, and project management services. It serves various industries worldwide, including advanced technologies and manufacturing,... Subscribe to learn more
KBR Inc.
KBR, Inc. is an engineering company delivering solutions to governments and businesses. It offers research and development, advanced prototyping, acquisition support, systems engineering, systems assurance and technology, C5ISR, cyber analytics, space domain awareness, test and evaluation, systems integration... Subscribe to learn more
Matrix Service Co
Matrix Service Company is a provider of engineering, fabrication, construction, and maintenance services to support critical energy infrastructure and industrial markets. It organizes its business into three reportable segments: the Storage and Terminal Solutions segment, which includes engineering, procurement,... Subscribe to learn more
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Procurement Management KPIs for the Oil & Gas Refinery Maintenance Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Retention Rate and Mean Time to Repair. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Compliance and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Retention Rate |
|
Number of customers at start of period Number of customers added within period |
The customer retention rate represents the number of customers a company is able to retain over a set timeframe. Refinery maintenance vendors that have lower client turnover typically provide high quality service. |
| Mean Time to Repair |
|
Number of maintenance hours Number of asset failures |
The mean time to repair represents the average time it takes to repair an inoperative asset. Maintenance vendors with consistent repair times are generally more efficient than vendors with long or inconsistent repair times. |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Customer Support
Do you offer around-the-clock customer account and technical support services?
Do you offer an analytics dashboard or online tools for tracking service performance?
Experience and Expertise
Why did the last two clients you lost cancel their contracts with you? Who are they using now?
How long have you provided refinery maintenance services to your longest-tenured client? Who are your five largest clients?
Service Performance
What kind of warranties can you provide for the integrity of the work?
Do you primarily handle projects in-house, or do you outsource the work? How is quality overseen for work that is completed by subcontractors?
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Oil & Gas Refinery Maintenance Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should give an overview of their company, including the type of refineries they operate.
Buyers should specify the cities, counties and state(s) where they require services.
Statement Of Need
Buyers should specify the type(s) and age(s) of refineries that require maintenance services.
Buyers should specify the size of the refinery and its production capacity.
Project Budget
Buyers should specify their total budget.
Buyers should specify the desired payment terms.
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