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Procurement Market Intelligence Report

Video Management Software
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Video Management Software?

What is the average price of Video Management Software?

This procurement report includes pricing information to help you purchase Video Management Software. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Video Management Software been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Video Management Software yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Video Management Software?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Video Management Software with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

Market share concentration in the video management software market is low, with the top four vendors generating less than 30.0% of total market revenue in 2019. ProcurementIQ estimates that there are about 200 suppliers, including specialized and diversified providers, currently operating in the US video management software market. In the... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Experience and Expertise

How long have you provided these products to your longest-tenured client?

What qualifications does your staff have and what measures do you take to keep those qualifications up to date?

What industry do you most commonly supply this product for?

To what extent will ordering multiple products from your firm allow me to save on costs?

What is your repeat business rate for businesses in my industry and how does that compare to your overall rates?

Supply Chain Risk

Over the past three years, what percentage of your revenue has been dedicated to raw input materials? How has that changed?

Has the availability of raw materials tightened due to the coronavirus outbreak?

Over the past three years, what percentage of your revenue has been dedicated to labor?

How have fluctuations in input prices affected the prices of your products during the past three years?

How do you mitigate sudden price increases in raw materials?

When input prices rise, how much of the cost is absorbed by you and how much is passed onto buyers?

How, if at all, has your supply chain been affected by import tariffs levied in 2018?


How do you manage regulatory change? Do you have regulation advisers or methods to track regulation?

How have changing regulations influenced your pricing now and how will the changes affect prices over the life our proposed agreement?

What ongoing training procedures do you provide for your staff?

Have you ever been found to be noncompliant with regulatory frameworks?

Amid widespread health concerns during the COVID-19 pandemic, what contingency plans are in place to mitigate risk to your clients and employees? Do you offer clients any flexible exceptions, such as contract suspensions?


How long have you provided video management software to your longest-tenured client?

Who are your five largest clients and will they act as references for you?

Why did the last two clients you lost cancel their contracts? Which service provider are they using now for video management software?

Do you have case studies or client testimonials detailing your software?

On average, how many years of experience does your staff have in this field? How does that measure up to the industry average?


What improvements are you currently planning? Do you have a schedule for future enhancements?

What new functionality have you added to your video management software in the past three years?

Do you have any processes for implementing improvements that your customers suggest?

How often do you perform maintenance? Will I encounter service disruptions during maintenance?


How often do you back up data on your servers? What are your continuity processes for business interruption?

What encryption standards do you use for data storage and transmission? Has your clients' private data ever been compromised? What is your data protection strategy?

Where are your data centers located and what security (fire, theft, flood, etc.) and contingency plans do you have in place to protect them?

Who has access to my information and how are changes to my account securely managed?


What strategies do you use to attract new clients or retain existing clients?

How do you maintain a competitive edge in relation to other companies in this market?

What strategies do you use to market your software to potential clients? How heavily do you rely on repeat buyers?

How do you recruit and retain employees to prevent them from moving to your competitors?

Customer Support

How do you evaluate customer satisfaction and how frequently? Is this information made available to clients?

How have you changed your service in response to customer complaints and suggestions?

If you encounter issues or a client is not satisfied, what steps do you take to address the issue?

Do you offer free 24/7 customer support?


What are your primary metrics for measuring timeliness? Do you make this data available to your clients?

Have you ever experienced problems with the timeliness of transactions? What is your on-time delivery rate?

How accurate are your time estimates for projects? How many projects do individual staff members typically work on at any given time?

How long does it normally take you to correct errors or process requests for account maintenance?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify the number of software licenses required.

Buyers should detail the contract term for additional fees, including annual ongoing costs.

Selection Criteria

Buyers should look for vendors that offer software solutions that meet the requirements of the RFP.

Buyers should review the experience of vendors based on client testimonials and their ability to provide quality customer service.

Buyers should evaluate providers based on the estimated costs of the software and services they are providing.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should outline the timeline of the RFP and project.

Buyers must include the date when proposals are due and when the award information will be available.

Buyers should include any other benchmark dates relevant to the project that suppliers will need to be aware of (e.g. demonstration dates).

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk in the video management software market is low. A low level of supply chain risk boosts buyer power because it means that providers are less likely to experience supply chain disruptions that would increase their operating costs. Consequently, providers may be more willing to negotiate with buyers... Subscribe to learn more.