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Procurement Market Intelligence Report

Wireline Telephone Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Wireline Telephone Services?

What is the average price of Wireline Telephone Services?

This procurement report includes pricing information to help you purchase Wireline Telephone Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Wireline Telephone Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Wireline Telephone Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Wireline Telephone Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Wireline Telephone Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

ProcurementIQ estimates that there more than 670 suppliers of wireline telephone services in the United States. A high level of market share concentration characterizes this market, with the four largest suppliers generating just over 55.0% of the market's total revenue. During the three years to 2021, the high level of... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?


Have you ever had challenges with costs beyond what was budgeted in your contract? What changes have you made as a result of those experiences?

What cost-saving measures do you employ at your firm?

Who is in charge of maintaining the budget on projects? Is it someone on the key team, or an outside eye?

What contingencies are built into your budget and how frequently are those contingencies used?

What percentage of your supply chain is vulnerable to freight shipping disruptions caused by the coronavirus pandemic?


What is your client renewal or repeat business rate? Why do companies renew their contract with your business?

What is the average retention rate among your clients?

Who are your top five clients and how long have they been your clients?

Which of your past campaigns has been most successful, and what factors do you believe led to its success?

Have you had any major complaints with past clients? How have you dealt with these complaints?

Value-Added Services

What other communication services do you provide? How will including services such as internet and mobile access impact pricing?

Do you offer discounts for bundled services, and if so, what are the terms?

What partnerships do you have? How do your clients benefit from these relationships?

What other services do you provide in-house that you think may be of use to me specifically?

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Key elements for every RFP

What should my RFP include?

Project Budget

Buyers should specify the maximum budget for attaining wireline telephone services.

Buyers should request a breakdown of any additional costs beyond the cost per line.

Buyers should suggest the best method of billing.

Buyers should note under which circumstances payment will be withheld and under which circumstances payment dates will be altered.

Selection Criteria

Buyers should evaluate the reputation and experience of the provider to ensure that all RFP requirements can be met.

Buyers should consider and review client testimonials and references.

Buyers should evaluate the service provider’s technical requirements.

Buyers should make sure the service provider’s installation method is acceptable.

For a detailed list of key selection criteria, buyers should reference the Buying-Decision Scorecard section of this report.

Project Schedule

Buyers should specify the final date for proposal submissions and the date when award information will be available.

Buyers should indicate the date by which the equipment should be installed.

Buyers should specify the date by which services should begin.

Evaluate major factors to mitigate risk

How risky is the supply chain?

Supply chain risk in the wireline telephone services market has been moderate during the past three years. Computer hardware and telecommunications system infrastructure are both readily available to vendors, thereby reducing the risk of service discontinuity. There is some level of risk in the supply of raw materials used to... Subscribe to learn more.