Procurement Market Intelligence Report
Carpet Cleaning Services
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Carpet Cleaning Services Global Overview
Definition
Summary
Carpet cleaners provide cleaning, drying and damage restoration services for rugs and carpets. The majority of the market is comprised of owner-operators, although there are a number of franchises in the market as well. Key buyers of carpet cleaning services include hospitality businesses, property managers, restaurants and homeowners.
This Report Includes:
- Hot Water Evaporation Carpet Cleaning
- Shampoo Carpet Cleaning
- Dry Carpet Cleaning
Not in this Report:
- Air Duct Cleaning
- Chimney and Exhaust Hood Cleaning
- Fan Cleaning
Global Carpet Cleaning Services Procurement Trends
Discover the top international trends affecting procurement in the global Carpet Cleaning Services market.
Warning Trends
Tariffs could negatively impact the cleaning equipment and supplies sector
- The United States imposed a blanket 10.0% tariff on all goods imported from foreign countries, with specific reciprocal rates applying to other trading partners. The United States is a net importer of many products in this sector, which means US buyers will face higher costs for importing cleaning equipment and supplies.
- According to CleanLink, increases in tariffs are expected to impact the cleaning equipment and supplies industry by increasing the cost of manufacturing products and, thus, the price of products. The tariff increase could also spark supply-chain disruptions, which could further put upward pressure on pricing if goods are in limited supply.
- Tariffs imposed in 2019 forced cleaning supplies company WAXIE to pass along price increases to buyers when no domestic alternative was available. Tariffs of 25.0% on steel and aluminum are expected to drive up prices for clothes dryers, washing machines, septic tanks, carpet cleaning equipment, vacuum cleaners, floor polishers, and other equipment.
- China, a major exporter to the United States of many products in the cleaning equipment and supplies industry, faces a base tariff of 30.0%, down from 145.0% following the May 12th agreement, which is expected to drive up costs for US-based suppliers that source inputs from China or buyers that source products from China. Germany, a major exporter of chemicals and cleaning products to the United States, faces a base 10.0% tariff (as of April 9, there is a 90-day pause on the 20.0% reciprocal tariff on German goods), which will raise the cost of imported cleaning supplies and manufacturers' operating costs, putting upward pressure on market prices.
- Canada and Mexico, major sources for a variety of cleaning equipment and supplies, will now face a 25.0% tariff for exports to the United States, negatively impacting US buyers by raising costs. The newly imposed 25.0% tariff on imported chemicals will make it more difficult for Mexican and Canadian suppliers to compete in the US market, drive up prices, and pressure supply chains.
Global Carpet Cleaning Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1China | 72,950 |
| #2Europe | 48,685 |
| #3United States | 31,600 |
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Geography Drilldown - US
Average Cost of Carpet Cleaning Services
United States
2025 Market Pricing$13.20 to $XX.XX
per 100 square feetAverage Price
Prices in the Carpet Cleaning Services market range from $13.20 to $XX.XX, depending on Cleaning Method Used, Size of Cleaning Space, Carpet Condition, Frequency of Service and Geographic Location. For example, lower prices are associated with Dry cleaning ($20.00 to $40.00 per 100 square feet), whereas higher prices are associated with Hot water extraction ($25.00 to $50.00 per 100 square feet).
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Carpet Cleaning Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Carpet Cleaning Services market, prices in the US have grown 1.7% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
1.7%
Compound Annual Growth RateUnited States (2025-2028)
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Carpet Cleaning Services
Total cost of ownership is Low in the Carpet Cleaning Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Scope Changes may raise the total cost of ownership unexpectedly.
Negotiated Before
Transportation
Billed During
Labor
Unforeseen
Scope Changes
Buyer Power in Procurement Negotiations
In 2025, buyer power amounts to -1.7 in the United States. Buyer power is most positively impacted by Recent Price Volatility. It is most negatively impacted by Product Specialization. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as High, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Janitorial Equipment Supply Wholesalers
- Soap & Cleaning Compound Manufacturers
- New Car Dealers
- Gas Stations
2nd
Tier Suppliers
- Vacuum, Fan & Small Household Appliance Manufacturers
- Petrochemical Manufacturers
- Organic Chemical Manufacturers
- SUV & Light Truck Manufacturers
- Gasoline & Petroleum Wholesalers
Biggest Carpet Cleaning Services Suppliers in the US by Revenue
The largest Carpet Cleaning Services vendors by revenue in the US are Servpro Industries Inc., Neighborly and Jan-Pro Franchising International Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| ServiceMaster Clean | National | MEMPHIS, TN | >10,000 | 5-10 | ||||
| Chem-Dry Inc. | Global | Logan, UT | 101-250 | 5-10 | ||||
| Cintas Corporation | International | CINCINNATI, OH | >10,000 | < 5 | ||||
| Abm Industries Inc. | Global | NEW YORK, NY | >10,000 | < 5 | ||||
| Neighborly | National | Waco, TX | 501-1,000 | < 5 | ||||
| Jan-Pro Franchising International Inc | National | Alpharetta, GA | 25-50 | < 5 | ||||
| Coverall North America Inc. | National | Deerfield Beach, FL | 1,001-10,000 | < 5 | ||||
| Servpro Industries Inc. | National | Gallatin, TX | 251-500 | < 5 | ||||
| Stanley Steemer International, Inc. | International | Dublin, OH | 1,001-10,000 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Carpet Cleaning Services market is 16% and rising. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is rising, when considering movement between 2024 and 2025. To understand cost forecasts for 2026 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Supply chain risk is high due to the risk associated with in-demand cleaning products used by carpet cleaners. As a result, cleaning products are higher prices, and these higher prices get passed on to buyers when they purchase cleaning services.
Market share concentration is low since carpet cleaning services are provided by several small companies, and buyers prioritize vendors who are nearby. As a result, buyers have some leverage to negotiate prices, keep prices low, and switch vendors if necessary.
Vendor risk is moderate since larger firms maintain financial stability while smaller contractors struggle when demand declines. As a result, prices are liable to change as the financial status of firms change, which decreases buyer power.
As a net importer in the carpet cleaning services market, US buyers' procurement strategies may be influenced by cost considerations and international competition, and they will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer hurts buyer power because higher import pricing gets passed down to buyers in the form of higher service prices.
Supplier Information
Chem-Dry Inc.
Chem-Dry Inc. is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include carpet cleaning services. Founded in 1977, the company is currently headquartered in Logan, Utah, United States of America with an estimated 175... Subscribe to learn more
ServiceMaster Clean
ServiceMaster Clean is a public company operating nationally in the construction and administration, business support and waste management services sectors. The company's offerings include pest control services, facility maintenance & repair services, water damage restoration services, window cleaning services,... Subscribe to learn more
Anago Cleaning Systems
Anago Cleaning Systems is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include carpet cleaning services. Founded in 1989, the company is currently headquartered in Pompano Beach, Florida, United States of Subscribe to learn more
CleanNet USA
CleanNet USA is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include janitorial services and carpet cleaning services. Founded in 1987, the company is currently headquartered in Vienna, Virginia, United States... Subscribe to learn more
COIT Services Inc.
COIT Services Inc. is a private company operating globally in the construction and administration, business support and waste management services sectors. The company's offerings include water damage restoration services and carpet cleaning services. Founded in 1950, the company is currently headquartered... Subscribe to learn more
Duraclean International, Inc.
Duraclean International, Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include carpet cleaning services. Founded in 1930, the company is currently headquartered in Arlington Heights, Illinois, United States... Subscribe to learn more
Blackman Mooring Services Ltd.
Blackman Mooring Services Ltd. is a private company operating regionally in the administration, business support and waste management services sector. The company's offerings include duct cleaning services and carpet cleaning services. Founded in 1948, the company is currently headquartered in Haltom City,... Subscribe to learn more
Stanley Steemer International, Inc.
Stanley Steemer International, Inc. is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include duct cleaning services and carpet cleaning services. Founded in 1947, the company is currently headquartered in Dublin,... Subscribe to learn more
Servpro Industries Inc.
Servpro Industries Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include duct cleaning services, tank cleaning services and carpet cleaning services. Founded in 1967, the company is currently headquartered... Subscribe to learn more
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Procurement Management KPIs for the Carpet Cleaning Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Retention Rate and Employee Absence Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Damages and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Retention Rate | Number of customers on long term contracts Number of customers who exit long term contracts | Customers exiting long-term contracts with a cleaning company are indicators that the vendor provides poor services. A poor customer retention rate could indicate a vendor maintaining a poor business relationship with a buyer. | |
| Employee Absence Rate | Number of employees Number of employee sick days Number of employee holidays | Most vendors providing carpet cleaning services maintain less than ten employees. The absence of just one employee could imply a delay in services. Buyers should hire services with a low employee absence rate or with many employees. High employee absence can imply an inconsistent quality of service. | |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Contract
How do you determine what to charge each client?
What is your average contract length? Can I opt for a different contract length, and do longer contracts come with any incentives?
Experience and Expertise
How long have you been providing carpet cleaning services?
What are your company and your personnel's qualifications?
Competition
How do you keep your rates competitive?
What differentiates your company from your competitors?
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Carpet Cleaning Services RFP Guidelines
What should my RFP include?
Organizational Overview
All buyers should provide an overview of their organization, including the number of occupants and date of incorporation.
All buyers should provide information regarding the size of their facility.
Statement Of Need
Municipal buyers should establish working hours for service providers.
Nonmunicipal buyers should suggest optimal schedule times and state the frequency with which services should be performed on their properties.
Project Budget
Municipal buyers should disclose from which part of their budget (or fund) service payments will be made.
All buyers should suggest the best method of billing.
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- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
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