Procurement Market Intelligence Report
Psychometric Testing Services
Sourcing Guide & Market Intelligence
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Psychometric Testing Services Global Overview
Definition
Summary
Psychometric testing services provide employers with data to help them better understand their workforce. Specifically, psychometric tests are used to screen potential employees and analyze existing employees in terms of their personality, skills, aptitudes, and attributes, including critical thinking, emotional intelligence, interpersonal style, and verbal reasoning. Aside from selling their tests, suppliers typically enlist consultants to help buyers administer, score, and interpret assessments. Typical buyers include government institutions, professional service providers, and employment and recruiting agencies.
This Report Includes:
- Aptitude Tests
- Personality Tests
- Skill-Based Assessments
Not in this Report:
- Staff Recruitment
- Background Checks
- Physical Screening
Global Psychometric Testing Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 China | 3,420 |
| #2 Europe | 3,165 |
| #3 United States | 2,430 |
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2
Geography Drilldown - US
Average Cost of Psychometric Testing Services
United States
2026 Market Pricing$600.00 to $X,XXX.XX
per assessmentAverage Price
Prices in the Psychometric Testing Services market range from $600.00 to $X,XXX.XX, depending on Assessment Type, Deployment Method and Order Volume. For example, lower prices are associated with General reasoning ability test ($15.00 to $250 per assessment), whereas higher prices are associated with Detailed personality profiles ($100 to $1,000 per assessment).
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Psychometric Testing Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Psychometric Testing Services market, prices in the US have grown 1.9% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Psychometric Testing Services
Total cost of ownership is Low in the Psychometric Testing Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs.
Billed During
Labor
Training
Additional Fees
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -0.3 in the United States. Buyer power is most positively impacted by Forecast Price Trend. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Commercial Real Estate Lessors
- Office Supply Stores
- Software Publishers
- Market Researchers
2nd
Tier Suppliers
- Real Estate Brokers
- Office Stationery Manufacturers
- Computer Manufacturers
Biggest Psychometric Testing Services Suppliers in the US by Revenue
The largest Psychometric Testing Services vendors by revenue in the US are Merchants Information Solutions Inc., Prevue HR Systems Inc. and Heidrick & Struggles International Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Marsh & Mclennan Companies, Inc. | Global | NEW YORK | >10,000 | < 5 | ||||
| Manpowergroup Inc. | Global | MILWAUKEE | >10,000 | < 5 | ||||
| Aon Plc | DUBLIN 2 | >10,000 | < 5 | |||||
| Willis Towers Watson Plc | Global | LONDON ENGLAND | >10,000 | < 5 | ||||
| Insperity, Inc. | National | KINGWOOD, TX | 1,001-10,000 | < 5 | ||||
| Gartner, Inc. | Global | STAMFORD | >10,000 | < 5 | ||||
| Korn | Global | LOS ANGELES | 1,001-10,000 | < 5 | ||||
| Heidrick & Struggles International Inc. | Global | CHICAGO | 1,001-10,000 | < 5 | ||||
| Berke Group LLC | Global | Atlanta, GA | 25-50 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Psychometric Testing Services market is 5.7% and falling. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Vendor risk is low on average due to healthy profit shares and strong demand growth. Nevertheless, bankruptcy risk varies among suppliers depending on operation size and service scope.
Low barriers to entry facilitate a low level of market share concentration. However, rising mergers and acquisitions will increase market share concentration and boost suppliers’ pricing power.
Buyers do not face significant risk from the supply chain for psychometric testing services since they tend to be delivered virtually and are widely available.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
Aon Plc
Aon plc is engaged in the marketing and servicing of a range of management and financial services spanning risk managementm insurance and reinsurance brokerage, and human resource consulting and outsourcing. Its business is divided into two segments: Risk Solutions (risk management through insurance advisory,... Subscribe to learn more
Berke Group LLC
Berke Group LLC is a private company operating globally in the professional, scientific & technical services sector. The company's offerings include psychometric testing services. Founded in 2004, the company is currently headquartered in Atlanta, Georgia, United States of America with an estimated 37 employees.... Subscribe to learn more
Gartner, Inc.
Gartner Inc. is a global research and advisory company. It organizes its business into three segments: the Research segment, which provides insights and advice to enterprises through reports, briefings, proprietary tools, access to its research experts, peer networking services, and membership programs; the... Subscribe to learn more
Heidrick & Struggles International Inc.
Heidrick & Struggles International, Inc. is a global human capital leadership advisory firm providing executive search, consulting, and on-demand talent services. It serves Fortune 1000 companies, middle market and emerging growth companies, private equity firms, governmental, higher education, not-for-profit... Subscribe to learn more
Insperity, Inc.
Insperity, Inc. is a provider of human resources and business solutions to small and medium-sized businesses. It offers Workforce Optimization® and Workforce Synchronization™ solutions, which include human resources functions, including payroll and employment administration, employee benefits, workers’ compensation,... Subscribe to learn more
Korn
Korn Ferry is a global organizational consulting firm. It operates through its five business lines: the Consulting business, which includes Organization Strategy, Assessment and Succession, Leadership and Professional Development, and Total Rewards; the Digital business, which builds, sells, and delivers Subscribe to learn more
Manpowergroup Inc.
ManpowerGroup Inc. is a global workforce solutions and services provider focusing on recruiting and workforce-intensive initiatives. Its solutions and services include recruitment and assessment, training and development, career management, workforce consulting, and outsourcing. It offers a family of brands,... Subscribe to learn more
Marsh & Mclennan Companies, Inc.
Marsh & McLennan Companies, Inc. is an insurance and advisory services provider to commercial and consumer clients. It organizes its products into two segments: the Risk and Insurance Services segment, which delivers risk management activities, insurance, and reinsurance broking and services, and the Consulting... Subscribe to learn more
Merchants Information Solutions Inc.
Merchants Information Solutions Inc. is a private company operating regionally in the professional, scientific & technical services sector. The company's offerings include psychometric testing services. Founded in 1912, the company is currently headquartered in Phoenix, Arizona, United States of America with... Subscribe to learn more
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Procurement Management KPIs for the Psychometric Testing Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Customer Satisfaction (CSAT). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Implementation and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Total resolution time Number of resolved tickets |
The average resolution time represents the average amount of time it takes to resolve a support ticket. The average resolution time can be used to determine a company’s support responsiveness. |
| Customer Satisfaction (CSAT) |
|
Number of customer responses Number of positive customer responses |
Customer satisfaction represents customers’ overall satisfaction with a company. Customer satisfaction can be used to determine whether customer improvements are required. Customer satisfaction can be used to evaluate a company’s reputation. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Qualifications
How long have you been providing psychometric testing services?
How often do you conduct research or update your databases? Do you benchmark your standard trends against other firms?
Value-Added Services
Do you offer other supplemental services that can bolster the usefulness of your cognitive or personality assessments?
How do you recommend buyers evaluate the true return on investment when purchasing your testing services?
Quality Control
How do you ensure that your psychometric tests measure stable behavioral traits? Are these tests designed for a specific occupational context?
Do you implement any checks or controls to protect and improve the security of your tests? How do you prevent individuals from cheating?
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Psychometric Testing Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organization, including their line of work, number of employees, locations, and organizational structure.
Buyers should outline the purpose of the desired psychometric tests, including whether services will be used for recruitment or ongoing development for existing personnel.
Statement Of Need
Buyers should include information about the organization that could be used to select the appropriate tests, such as the buyer’s business sector, employee job roles, or company culture.
Buyers should include the expected number of test recipients.
Project Budget
If one exists, buyers should specify their budget for the desired testing services.
Buyers should define payment schedules.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
