Procurement Market Intelligence Report
Technical Writing Services
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Technical Writing Services Global Overview
Definition
Summary
Technical writing services are used in technical, occupational, and specialized fields such as medicine, finance, and environmental sciences. Technical writing service providers translate complex information into coherent language that provides practical knowledge pertinent to a given subject and is often found in instruction manuals, academic or scientific articles, business proposals, and web content. Key buyers include government agencies, software publishers, architectural and engineering service providers, IT consulting firms, and manufacturers.
This Report Includes:
- Technical Writing Services
- Technical Editing Services
Not in this Report:
- Creative Writing Services
- Resume Writing Services
- Court Reporting Services
- Translation Services
Classification:
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Global Technical Writing Services Procurement Trends
Discover the top international trends affecting procurement in the global Technical Writing Services market.
Warning Trends
Public sector demand slumps as the government enters shutdown
- On October 1, the US federal government entered a shutdown after negotiations for a new appropriations bill failed.
- During a government shutdown, essential federal government operations, such as law enforcement, air-traffic control, and social security, persist, while nonessential operations are paused and workers involved in these operations are furloughed. Thus, the current shutdown is expected to result in 750,000 federal workers being furloughed, representing a $400 million reduction in daily expenditure by the federal government.
- This significant reduction in federal spending and operations will affect the entire US economy, weakening aggregate demand and slowing economic growth. For example, the 35-day government shutdown in Q1, 2019, reduced aggregate demand in both the public and private sectors, resulting in a 0.2% reduction in GDP growth that quarter.
- The effects of the shutdown are likely to be most acute in markets where the public sector is a major buyer segment, weakening demand and increasing average vendor risk by destabilizing important revenue streams.
- As negotiations for a new appropriations bill to reopen the government remain ongoing, ProcurementIQ will continue to monitor the situation and update this story with the latest information.
Global Technical Writing Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 64,010 |
| #2 South America | 26,965 |
| #3 Oceania & Southeast Asia | 25,965 |
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Geography Drilldown - US
Average Cost of Technical Writing Services
United States
2026 Market Pricing$18.00 to $XXX.XX
per hourAverage Price
Prices in the Technical Writing Services market range from $18.00 to $XXX.XX, depending on Supplier Experience, Supplier Reputation, Project Complexity, Amount of Written Content and Location. For example, lower prices are associated with Limited supplier knowledge in topics of interest, whereas higher prices are associated with Extensive supplier expertise in topics of interest.
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Technical Writing Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Technical Writing Services market, prices in the US have grown 1.8% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
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Cost Analysis - Total Cost of Ownership for Technical Writing Services
Total cost of ownership is Low in the Technical Writing Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Hidden Fees may raise the total cost of ownership unexpectedly.
Negotiated Before
Other Fees
Billed During
Additional Fees
Unforeseen
Hidden Fees
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -0.6 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
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Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Computer & Packaged Software Wholesalers
- Computer Stores
- Commercial Leasers
- Data Processing & Hosting Service Providers
2nd
Tier Suppliers
- Operating Systems & Productivity Software Publishers
- Computer Manufacturers
- Computer Peripheral Manufacturers
- Real Estate Sales & Brokerage Firms
- Wired Telecom Carriers
Biggest Technical Writing Services Suppliers in the US by Revenue
The largest Technical Writing Services vendors by revenue in the US are Essential Data Corporation, Pinnacle Communication Services and Allard Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Allard Inc. | Local | Lubbock, TX | 25-50 | < 5 | ||||
| ArcSource Group Inc. | National | Columbia, MD | 25-50 | < 5 | ||||
| Cactus Communications Pvt. Ltd. | Global | Andheri East, IN | 1,001-10,000 | < 5 | ||||
| ProEdit Inc. | National | Cumming, GA | 25-50 | < 5 | ||||
| The Moresby Group | Global | Toronto, CA | 25-50 | < 5 | ||||
| Writing Assistance Inc. | National | Plymouth, MN | 25-50 | < 5 | ||||
| Essential Data Corporation | National | Shelton, CT | 51-100 | < 5 | ||||
| Pinnacle Communication Services | National | Glendale, CA | 51-100 | < 5 | ||||
| DK Consulting LLC | National | Columbia, MD | 101-250 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Technical Writing Services market is 8.0% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is stagnating, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Average vendor risk for technical writing services is low in the market. Looking at the product life cycle of this market, its mid-maturity stage has influenced sales to rise steadily in response to rising demand from key markets. Buyers benefit from low financial risk among vendors in the market because it reduces the risk of bankruptcy among suppliers, which could lead to a disruption of services and cost the buyer the capital already invested in an order or contract.
Market share concentration for the technical writing service market is low, with the market’s top four vendors constituting 20.0% of total market revenue because of how the market is packed with numerous small vendors that can effectively compete with one another. Low market share concentration benefits buyers because it provides them with a variety of different vendors from which to choose, boosting buyer negotiation power.
The supply chain risk for technical writing services is moderate, stemming mostly from upstream computer stores, computer manufacturers, and computer peripheral manufacturers. Computer manufacturers face many different challenges, including high competition and stagnant profit, and these challenges pressure computer manufacturers’ financial health, making them more susceptible to bankruptcy risk.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises
Supplier Information
Allard Inc.
Allard Inc. is a private company operating locally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 1978, the company is currently headquartered in Lubbock, Texas, United States of America with an estimated 41 employees. Subscribe to learn more
ArcSource Group Inc.
ArcSource Group Inc. is a private company operating nationally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 2000, the company is currently headquartered in Columbia, Maryland, United States of America with an estimated Subscribe to learn more
Cactus Communications Pvt. Ltd.
Cactus Communications Pvt. Ltd. is a private company operating globally in the professional, scientific & technical services sector. The company's offerings include technical writing services and editing & proofreading services. Founded in 2002, the company is currently headquartered in Andheri East, Mumbai,... Subscribe to learn more
DK Consulting LLC
DK Consulting LLC is a private company operating nationally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 2003, the company is currently headquartered in Columbia, Maryland, United States of America with an estimated 175... Subscribe to learn more
Essential Data Corporation
Essential Data Corporation is a private company operating nationally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 1987, the company is currently headquartered in Shelton, Connecticut, United States of America with an estimated... Subscribe to learn more
O'Neil & Associates Inc.
O'Neil & Associates Inc. is a private company operating nationally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 1947, the company is currently headquartered in Miamisburg, Ohio, United States of America with an estimated... Subscribe to learn more
Pinnacle Communication Services
Pinnacle Communication Services is a private company operating nationally in the construction and professional, scientific & technical services sectors. The company's offerings include riser management services, network cable installation and technical writing services. Founded in 1990, the company is currently... Subscribe to learn more
ProEdit Inc.
ProEdit Inc. is a private company operating nationally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 1992, the company is currently headquartered in Cumming, Georgia, United States of America with an estimated 37 employees.... Subscribe to learn more
The Moresby Group
The Moresby Group is a private company operating globally in the professional, scientific & technical services sector. The company's offerings include technical writing services. Founded in 2016, the company is currently headquartered in Toronto, Ontario, Canada with an estimated 37 employees. Subscribe to learn more
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Procurement Management KPIs for the Technical Writing Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Acquisition Cost and Customer Satisfaction (CSAT). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Quality and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Acquisition Cost |
|
Total marketing costs Total sales cost Number of customers acquired |
Determining how much it costs to establish a customer relationship is essential in negotiation and price planning. Using customer acquisition cost can be used to determine the efficiency of customer acquisition process. |
| Customer Satisfaction (CSAT) |
|
Number of positive customer responses Number of customer responses |
Customer satisfaction represents customers’ overall satisfaction with a company or vendor. Customer satisfaction can be used to evaluate a company’s overall reputation for quality and well-priced technical writing services. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Staff Turnover
Do your employees typically come from writing or technical backgrounds?
Are staff members assigned to clients, or do clients work with different personnel for each project?
Quality Control
How do you evaluate the quality of your work internally?
How many major edits do documents typically receive?
Experience and Expertise
How much of your previous work has been related to my market?
How diverse are the subject matters you cover? What areas do you specialize in?
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Technical Writing Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organization(s) and explain why they are seeking technical writing services.
Buyers should give a description of their desired technical writing documents and the extent of the services required.
Statement Of Need
Buyers should provide a detailed description of the type of products or services they require technical writing services for.
Buyers should include a detailed description of the knowledge that will be required for the technical writing services.
Project Budget
Buyers should explicitly state the amount of the contract award.
Buyers should explain whether they expect to pay for services after each project completion or at some other point during the life of the contract.
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Our Reports include:
- Opportunity assessment
- Market dynamics
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- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
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- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
