Procurement Market Intelligence Report
Copying Services
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Copying Services Global Overview
Definition
Summary
Businesses that provide copying services typically offer black-and-white photocopies, color photocopies, and a number of added features, such as collation. Photocopying is the primary service and is used to create print reproductions of existing works, such as forms or various documents. Common buyers include law firms, commercial banks, and insurance brokers and agencies.
This Report Includes:
- Black-and-white photocopies
- Color photocopies
Not in this Report:
- Machine rentals
- Commercial printing
- 3D printing services
Global Copying Services Procurement Trends
Discover the top international trends affecting procurement in the global Copying Services market.
Warning Trends
United States announces additional tariffs on China
- In February 2025, the United States announced 10.0% tariffs on imports from China. The tariffs took effect on February 4, 2025.
- The tariff plan applies to all merchandise imported for consumption and applies in addition to other duties and fees that are in place, with limited exceptions.
- In response, China announced a 15.0% tariff on products such as coal and natural gas, as well as a 10.0% tariff on crude oil, agricultural machinery, pickup trucks, and large cars. The tariff executive orders indicate retaliatory tariffs could lead to further escalation in rates.
- Providers in this market rely on inputs often sourced from China. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
United States postpones plans for sweeping tariffs on Canada and Mexico
- In February 2025, the United States announced 25.0% tariffs on imports from Canada and Mexico.
- Though initially set to take effect on February 4, 2025, the implementation of tariffs on Canada and Mexico has been postponed 30 days to allow for further negotiation.
- The tariff plan initially proposed by the US applies to all merchandise imported for consumption and applies in addition to other duties or fees that are in place, with limited exceptions.
- Providers in this market rely on input costs often sourced from an affected country. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
Global Copying Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 34,940 |
| #2 China | 19,700 |
| #3 United States | 14,000 |
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2
Geography Drilldown - US
Average Cost of Copying Services
United States
2026 Market Pricing$4.00 to $XX.XX
per 100 black-and-white copiesAverage Price
Prices in the Copying Services market range from $4.00 to $XX.XX, depending on Order volume, Scope of service, Color, Value-added services and Quality of materials. For example, lower prices are associated with Larger order size ($4.00 to $10.00 per 100 copies), whereas higher prices are associated with Smaller order size ($14.00 to $19.00 per 100 copies).
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Copying Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Copying Services market, prices in the US have grown 1.2% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Copying Services
Total cost of ownership is Low in the Copying Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Lost Orders may raise the total cost of ownership unexpectedly.
Negotiated Before
Transportation
Unforeseen
Lost Orders
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.3 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Availability of Substitutes. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Copier & Office Equipment Wholesaling in the US
- Paper Wholesaling in the US
- Dye & Pigment Manufacturing in the US
2nd
Tier Suppliers
- Copier & Optical Machinery Manufacturing in the US
- Paper Mills in the US
Biggest Copying Services Suppliers in the US by Revenue
The largest Copying Services vendors by revenue in the US are Franchise Services Inc., MBE Worldwide S.p.A. and The UPS Store. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Bay Bridge Copy Partners LLC | US | |||||||
| FedEx Corporation | International | MEMPHIS, TN | >10,000 | 5-10 | ||||
| Franchise Services Inc. | Global | Mission Viejo, CA | 1,001-10,000 | 5-10 | ||||
| MBE Worldwide S.p.A. | Global | Milano, IT | 501-1,000 | 5-10 | ||||
| The UPS Store | 5-10 | |||||||
| The Odp Corporation | International | BOCA RATON, FL | 1,001-10,000 | < 5 | ||||
| Staples Inc. | Global | Framingham, MA | >10,000 | < 5 | ||||
| Minuteman Press International Inc. | Global | Farmingdale, NY | 1,001-10,000 | < 5 | ||||
| Annex Brands Inc. | International | San Diego, CA | 51-100 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Copying Services market is 5.1% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Moderate vendor financial risk hurts buyers because sourcing from a financially compromised operator could lead to a disruption of service and loss of the capital invested in the contract or purchase.
High market share concentration harms buyer power because it indicates the top vendors have the ability to control market prices, limirting price-based competition as a result.
Moderate supply chain risk hurts buyers because buyers could face higher prices or a disruption of service due to supply chain events.
The United States is a net importer of printers, meaning it imports more than it exports. US buyers seeking to import printers should expect higher buying lead times and should assess quality standards.
Supplier Information
Bay Bridge Copy Partners LLC
Bay Bridge Copy Partners LLC is a private company operating in the administration, business support and waste management services sector. The company's offerings include copying services. Founded in 2014, the company is currently headquartered in United States of America. Subscribe to learn more
FedEx Corporation
FedEx Corporation is a public company operating internationally in the manufacturing, manufacturing, professional, scientific and technical services and administration, business support and waste management services sectors. The company's offerings include business card printing, banners, letter & parcel Subscribe to learn more
Franchise Services Inc.
Franchise Services Inc. is a private company operating globally in the manufacturing and administration, business support and waste management services sectors. The company's offerings include banners and copying services. Founded in 1968, the company is currently headquartered in Mission Viejo, California,... Subscribe to learn more
MBE Worldwide S.p.A.
MBE Worldwide S.p.A. is a private company operating globally in the manufacturing, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include banners, direct mail advertising services and copying services. Founded... Subscribe to learn more
The UPS Store
The UPS Store is a private company operating in the administration, business support and waste management services sector. The company's offerings include copying services.. Subscribe to learn more
Alliance Franchise Brands LLC
Alliance Franchise Brands LLC is a private company operating internationally in the construction, manufacturing, manufacturing, manufacturing, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include storefront... Subscribe to learn more
Annex Brands Inc.
Annex Brands Inc. is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include copying services. Founded in 1986, the company is currently headquartered in San Diego, California, United States of America with an... Subscribe to learn more
KJCKD Inc.
KJCKD Inc. is a private company operating regionally in the administration, business support and waste management services sector. The company's offerings include copying services. Founded in 1997, the company is currently headquartered in Latham, New York, United States of America with an estimated 37 employees.... Subscribe to learn more
Minuteman Press International Inc.
Minuteman Press International Inc. is a private company operating globally in the manufacturing and administration, business support and waste management services sectors. The company's offerings include business form printing and copying services. Founded in 1973, the company is currently headquartered in... Subscribe to learn more
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Procurement Management KPIs for the Copying Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Current Ratio (Assets/Liabilities) and Customer Satisfaction (CSAT). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Turnaround Time and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Current Ratio (Assets/Liabilities) |
|
Current assets Current liabilities |
The current ratio is used to evaluate a company's financial health and liquidity by comparing its current assets to its current liabilities. The current ratio can be used to determine a company’s ability to pay its short-term obligations. |
| Customer Satisfaction (CSAT) |
|
Number of positive customer responses Total number of customer responses |
Customer satisfaction represents customers’ overall satisfaction with a company. Excellent customer service involves not only addressing issues and queries promptly, but also providing transparent communication and ensuring customer satisfaction. |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Technology
How many copiers do you have? What kind of copy volumes are you capable of handling?
What orders do you typically have on a day-to-day basis? Does this affect your ability to handle rush orders?
Customer Service
Explain the customer service procedures that you currently have in place. How do these procedures differ depending on the mode of communication?
What is the turnaround on customer service inquiries? How does this vary depending on the service or issue?
Product Lines
What services or products do you offer in addition to copying services?
How do your services or products benefit the copied product? Can you enhance the aesthetic features of the copied product?
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Copying Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their business operations and provide any relevant background information.
Buyers should describe the size of their operations by including the number of locations and facilities they operate.
Statement Of Need
Buyers should set terms for the initial contract, in addition to any renewal options they wish to be included in the contract.
Buyers should explicitly state all details of the copies, including paper quality and whether they desire black and white or color printing.
Project Budget
Buyers should request the total cost for all copying services and additional services they request.
Buyers should state that all prices and bids should be all-inclusive.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
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- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance