Procurement Market Intelligence Report
IT Asset Management Software
Sourcing Guide & Market Intelligence
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IT Asset Management Software Global Overview
Definition
Summary
IT asset management (ITAM) software tracks information regarding existing hardware and software inventory, which is used to discover new methods that maximize the life of existing IT assets. By studying the life cycle of their technology assets, businesses are able to automate much of their asset management, optimize future IT purchases, and eliminate wasteful IT assets.
This Report Includes:
- IT Setup
- IT Maintenance
Not in this Report:
- Operating Systems Software
- Customer Relationship Management Software
- Database Management Software
- Supply Chain Management or Query Software
Global IT Asset Management Software Procurement Trends
Discover the top international trends affecting procurement in the global IT Asset Management Software market.
Warning Trends
The European Union’s Artificial Intelligence (AI) Act enters into force
- In August 2024, the European Union (EU) began enforcing its new regulation on artificial intelligence. Although EU legislation, the act will have a major effect on global technological companies operating in the AI space, similar to the General Data Protection regulation.
- The legislation aims to apply a risk-based framework to AI regulation, meaning different AI applications will be treated differently. The law applies a general ban for “unacceptable” uses, such as social scoring and predictive policing.
- For general-purpose AI models, companies will be required to comply with EU copyright law and intellectual property provisions, carry out regular testing, issue transparency disclosures, and implement adequate cybersecurity protections. For “high-risk” AI applications, such as autonomous vehicles, medical devices, financial services, and biometric identification systems, companies must meet stricter requirements in terms of risk-mitigation systems, documentation, human oversight, and cybersecurity.
- Companies that breach the AI Act may face fines ranging from 7.5 million euros or 1.5% of global annual revenues to 35.0 million euros or 7.0% of global annual revenues, whichever amount is higher.
- While the blanket ban on unacceptable systems entered into force in February 2025, most of the obligations do not take effect for a full year. In August 2025, requirements for general-purpose AI will come into effect, and in August 2026, obligations for high-risk AI systems will be enforced.
Neutral
GSA memo asks agencies to review consulting contracts
- The General Services Administration (GSA) recently issued a memorandum asking government agencies to review their consulting contracts with the ten highest-paid firms. The ten firms are Accenture PLC (Accenture Federal Services), Booz Allen Hamilton Inc., CGI Group Inc. (CGI Federal), Deloitte Touche Tohmatsu (Deloitte Consulting), General Dynamics Corporation (General Dynamics IT), Guidehouse Inc., Huntington Ingalls Industries Inc. (HII Mission Technologies), International Business Machines Corporation (IBM), Leidos Holdings, Inc., and Science Applications International Corporation, Inc. (SAIC).
- The memo states that agencies are strongly encouraged to cut non-essential consulting contracts, providing a list of those intended to be terminated by March 7, 2025. By April 19, 2025, agencies must submit their reviews of non-GSA consulting service contracts.
- According to the GSA, the ten consulting firms identified are set to receive $65.0 billion in fees in 2025. The Department of Defense (DoD) has stated its intention to terminate or descope contracts non-essential to the DoD’s purposes; some of the largest market players with high-value DoD contracts include Booz Allen Hamilton, Deloitte, and Accenture.
- According to the Government Accountability Office, in the fiscal year 2023, government agencies spent $478.0 billion on services, with the DoD accounting for $230.0 billion and non-defense agencies accounting for the rest. The DoD spent $21.3 billion on support, professional, and engineering and technical services, while non-defense agencies spent $21.4 billion on professional services, which includes consulting, training, and support services.
- The Department of Veterans Affairs (VA) initially cancelled 875 contracts (amounting to around $2.0 billion) but has currently paused efforts. However, contract terminations across most agencies are expected to continue.
Positive Trends
The DOJ proposes Google breakup in latest tech antitrust action
- In August, Google was found guilty of operating as a monopoly and engaging in anti-competitive practices through the operation of its search engine business.
- In response to this ruling the Department of Justice (DOJ) has stated it will seek a breakup of Google’s business segments, among other similarly harsh penalties. While the actual penalty Google receives must be approved by the judge, the DOJ’s proposed penalties signal a zero-tolerance policy toward tech monopolies.
- During the last few years, the Federal government has significantly increased its enforcement actions against major technology companies in an effort to contest the high level of market share concentration in this sector.
- These actions include high-profile anti-trust lawsuits against Amazon, Apple, and Meta, in addition to the case against Google. Consequently, the results of these lawsuits could significantly affect the structure of a wide range of tech markets.
Global IT Asset Management Software Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 525 |
| #2 United States | 400 |
| #3 China | 260 |
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2
Geography Drilldown - US & Europe
Average Cost of IT Asset Management Software
United States
2026 Market Pricing$300.00 to $XXX,XXX.XX
per yearAverage Price
Prices in the IT Asset Management Software market range from $300.00 to $XXX,XXX.XX, depending on Buyer Size, Vendor Size, Features Requested and Customer Service. For example, lower prices are associated with Smaller buyer ($5 to $50 per user per month), whereas higher prices are associated with Larger buyer ($60 to $90 per user per month).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
IT Asset Management Software Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the IT Asset Management Software market, prices in the US have grown 3.6% from 2022 to 2025. Meanwhile, the recent three-year CAGR for Europe is +1.7%.
United States (2022-2025)
Europe (2022-2025)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for IT Asset Management Software
Total cost of ownership is Low in the IT Asset Management Software market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Cancellations may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Upgrades
Unforeseen
Cancellations
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.6 in the United States. Buyer power is most positively impacted by Forecast Price Trend. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Software Recruiting Firms
- Computer Manufacturers
- Office Supply Wholesalers
- Software Publishers
2nd
Tier Suppliers
- Semiconductor & Electronic Component Manufacturers
- Office Supply Manufacturers
- Intellectual Property Licensing Firms
Biggest IT Asset Management Software Suppliers in the US by Revenue
The largest IT Asset Management Software vendors by revenue in the US are Bmc Software Inc., Ivanti and Invgate. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| ServiceNow Inc. | Global | SANTA CLARA, CA | >10,000 | 5-10 | ||||
| Ivanti | Global | South Jordan, UT | 1,001-10,000 | 5-10 | ||||
| International Business Machines Corporation | Global | ARMONK | >10,000 | < 5 | ||||
| Oracle Corporation | Global | AUSTIN, CA | >10,000 | < 5 | ||||
| Broadcom Inc. | Global | PALO ALTO, CA | >10,000 | < 5 | ||||
| Hewlett Packard Enterprise Co | Global | SPRING | >10,000 | < 5 | ||||
| Bmc Software Inc. | Global | Houston, TX | >10,001 | < 5 | ||||
| Nortonlifelock Inc. | Global | TEMPE, AZ | 1,001-10,000 | < 5 | ||||
| SolarWinds Inc. | Global | AUSTIN, TX | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the IT Asset Management Software market is 22.8% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Vendors in this market source inputs from a variety of upstream suppliers, primarily software recruiting firms and suppliers of computers, semiconductors, and other peripheral equipment. The steady growth in demand for these technology inputs helps keep supply chain risk low.
Suppliers face minimal risk on the demand side. As business needs and the use of technology become more complex, buyers require greater assistance managing their various IT resources, as evidenced by the skyrocketing percentage of business conducted online and private investment in computers.
Low market share concentration is another factor that bolsters buyer power. Because no single supplier controls the market, buyers can leverage quotes from multiple vendors to obtain the most favorable deal on ITAM software.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
Ivanti
Ivanti is a private company operating globally in the information sector. The company's offerings include it asset management software. Founded in 1985, the company is currently headquartered in South Jordan, Utah, United States of America with an estimated 5500 employees. Subscribe to learn more
ServiceNow Inc.
ServiceNow, Inc. is a software company that develops and distributes cloud-based solutions that automate information technology (IT), employee, and customer workflows. Its portfolio includes Now Platform®, a cloud-based solution that allows workflow management across systems using a common user interface Subscribe to learn more
Bmc Software Inc.
Bmc Software Inc. is a private company operating globally in the information sector. The company's offerings include issue tracking software, asset tracking software, it asset management software, network monitoring software and data masking software. Founded in 1980, the company is currently headquartered... Subscribe to learn more
Broadcom Inc.
Broadcom Inc. is a public company operating globally in the manufacturing, information and professional, scientific and technical services sectors. The company's offerings include central processing units, transistors, database management systems, network security equipment, wireless access points. Founded... Subscribe to learn more
Hewlett Packard Enterprise Co
Hewlett Packard Enterprise Co. is a global technology company developing intelligent solutions for business and public sector enterprises. It organizes its business into six reportable business segments: the Compute segment, which consists of general purpose servers for multi-workload computing and workload-optimized... Subscribe to learn more
International Business Machines Corporation
International Business Machines Corporation (IBM) is a global integrated computer technology, hardware, software, and services provider. It organizes its business into four segments: Software segment, which provides software solutions for a hybrid cloud platform, data and artificial intelligence, automation,... Subscribe to learn more
Invgate
Invgate is a private company operating globally in the information sector. The company's offerings include it asset management software. Founded in 2008, the company is currently headquartered in Buenos Aires, Argentina with an estimated 75 employees. Subscribe to learn more
Nortonlifelock Inc.
Gen Digital Inc. is a global provider of cybersecurity solutions. It offers real-time threat protection against malware, viruses, adware, ransomware, and other online emerging threats under the Norton, Avast, Avira, AVG, and CCleaner brands; identity theft protection for credit reports, the dark web, social... Subscribe to learn more
Oracle Corporation
Oracle Corporation is a global technology company that provides enterprise information technology (IT) products and services. It comprises three businesses: the Cloud and License business, which offers Oracle Applications, Oracle Database, and Oracle Middleware software offerings, among others, deployed using... Subscribe to learn more
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Procurement Management KPIs for the IT Asset Management Software Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Critical Bugs. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Pricing and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Length of time from query to solution Effectiveness of solutions |
Vendors should be measured by their ability to quickly resolve issues. Vendors should be able to provide effective answers. |
| Critical Bugs |
|
Number of flagged system bugs Severity of system bugs |
If there are critical bugs, this can result in inefficient work or downtime. Critical bugs can destroy a buyer's assets and create problems that are irreversible. |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Security
Who has access to your data and where does the data reside? Will you be hosting any of my data on servers outside the country?
Where is your data center located? What security and contingency plans do you have in place to protect the data?
Supply Chain Risk
How diversified is your supplier base for inputs? Do you source from multiple suppliers in different global regions?
Do you offer clients any flexible exceptions, such as contract suspensions?
Reputation
Have you had any major complaints from past clients? How have you dealt with these complaints?
What is your client retention rate?
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IT Asset Management Software RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should provide a summary of their operations, including the regions in which they operate and the number of employees.
Buyers should describe their current IT infrastructure with regard to operating systems and number of IT licenses.
Statement Of Need
Buyers should describe their need for ITAM software, including the features required and the desired deployment model.
Buyers should specify the number of employees, total IT positions, physical and virtual servers and the number of physical computers the software will need to accommodate. These details will give the vendor a strong idea of the buyer's quality standards and IT activity.
Project Budget
Buyers should provide a budget based on the deployment model selected.
If purchasing the SaaS option, buyers should specify if they are looking for a pricing plan per user or per asset.
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