Procurement Market Intelligence Report

Procurement Software
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Procurement Software Global Overview

Definition

Summary

Procurement software, also known as procure-to-pay software, helps businesses track the activities of procurement departments. Typical buyers in this market include manufacturers, government agencies, healthcare providers, and finance and insurance firms. Providers include large and small vendors.

This Report Includes:

  • Drafting Requests
  • Vendor Selection
  • Invoicing Verification
  • Payment Verification
  • Receipt Verification

Not in this Report:

  • Supply Chain Management Software
  • Inventory Management Software
  • Enterprise Resource Planning (ERP) Software
  • Source-To-Pay Software

Global Procurement Software Procurement Trends

Discover the top international trends affecting procurement in the global Procurement Software market.

Warning Trends


The European Union’s Artificial Intelligence (AI) Act enters into force

  • In August 2024, the European Union (EU) began enforcing its new regulation on artificial intelligence. Although EU legislation, the act will have a major effect on global technological companies operating in the AI space, similar to the General Data Protection regulation.
  • The legislation aims to apply a risk-based framework to AI regulation, meaning different AI applications will be treated differently. The law applies a general ban for “unacceptable” uses, such as social scoring and predictive policing.
  • For general-purpose AI models, companies will be required to comply with EU copyright law and intellectual property provisions, carry out regular testing, issue transparency disclosures, and implement adequate cybersecurity protections. For “high-risk” AI applications, such as autonomous vehicles, medical devices, financial services, and biometric identification systems, companies must meet stricter requirements in terms of risk-mitigation systems, documentation, human oversight, and cybersecurity.
  • Companies that breach the AI Act may face fines ranging from 7.5 million euros or 1.5% of global annual revenues to 35.0 million euros or 7.0% of global annual revenues, whichever amount is higher.
  • While the blanket ban on unacceptable systems entered into force in February 2025, most of the obligations do not take effect for a full year. In August 2025, requirements for general-purpose AI will come into effect, and in August 2026, obligations for high-risk AI systems will be enforced.

Neutral


GSA memo asks agencies to review consulting contracts

  • The General Services Administration (GSA) recently issued a memorandum asking government agencies to review their consulting contracts with the ten highest-paid firms. The ten firms are Accenture PLC (Accenture Federal Services), Booz Allen Hamilton Inc., CGI Group Inc. (CGI Federal), Deloitte Touche Tohmatsu (Deloitte Consulting), General Dynamics Corporation (General Dynamics IT), Guidehouse Inc., Huntington Ingalls Industries Inc. (HII Mission Technologies), International Business Machines Corporation (IBM), Leidos Holdings, Inc., and Science Applications International Corporation, Inc. (SAIC).
  • The memo states that agencies are strongly encouraged to cut non-essential consulting contracts, providing a list of those intended to be terminated by March 7, 2025. By April 19, 2025, agencies must submit their reviews of non-GSA consulting service contracts.
  • According to the GSA, the ten consulting firms identified are set to receive $65.0 billion in fees in 2025. The Department of Defense (DoD) has stated its intention to terminate or descope contracts non-essential to the DoD’s purposes; some of the largest market players with high-value DoD contracts include Booz Allen Hamilton, Deloitte, and Accenture.
  • According to the Government Accountability Office, in the fiscal year 2023, government agencies spent $478.0 billion on services, with the DoD accounting for $230.0 billion and non-defense agencies accounting for the rest. The DoD spent $21.3 billion on support, professional, and engineering and technical services, while non-defense agencies spent $21.4 billion on professional services, which includes consulting, training, and support services.
  • The Department of Veterans Affairs (VA) initially cancelled 875 contracts (amounting to around $2.0 billion) but has currently paused efforts. However, contract terminations across most agencies are expected to continue.

Positive Trends


The DOJ proposes Google breakup in latest tech antitrust action

  • In August, Google was found guilty of operating as a monopoly and engaging in anti-competitive practices through the operation of its search engine business.
  • In response to this ruling the Department of Justice (DOJ) has stated it will seek a breakup of Google’s business segments, among other similarly harsh penalties. While the actual penalty Google receives must be approved by the judge, the DOJ’s proposed penalties signal a zero-tolerance policy toward tech monopolies.
  • During the last few years, the Federal government has significantly increased its enforcement actions against major technology companies in an effort to contest the high level of market share concentration in this sector.
  • These actions include high-profile anti-trust lawsuits against Amazon, Apple, and Meta, in addition to the case against Google. Consequently, the results of these lawsuits could significantly affect the structure of a wide range of tech markets.

Global Procurement Software Market - Suppliers by Region

Country/Region Number of Suppliers
#1 Europe 295
#2 United States 225
#3 China 150

Explore supplier concentration across the globe

We've uncovered the 11 top regions for global procurement, based on feedback from our most strategic clients. Access vendor counts for each unique region when you subscribe.

  • Canada
  • United States
  • Mexico
  • Latin America
  • South America
  • India
  • China
  • Europe
  • Africa & Middle East
  • Australi & New Zealand
  • Oceania & Southeast Asia

2

Geography Drilldown - US & Europe

Average Cost of Procurement Software

United States

2026 Market Pricing
$0.00 to $X,XXX.XX
per user per month

Europe

Purchase a ProcurementIQ subscription to access this information. Learn more

Average Price

Prices in the Procurement Software market range from $0.00 to $X,XXX.XX, depending on Number of Users, Features, Complementary Software and Delivery Model. For example, lower prices are associated with 150 or more users, whereas higher prices are associated with Five or fewer users.

Need the scoop on international price trends?

Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.

Procurement Software Category Price Trends

Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Procurement Software market, prices in the US have grown 0.4% from 2022 to 2025. Meanwhile, the recent three-year CAGR for Europe is +2.3%.

United States (2022-2025)

0.4%
Compound Annual Growth Rate

Europe (2022-2025)

2.3%

Compound Annual Growth Rate

Wondering where prices are heading?

Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.

Cost Analysis - Total Cost of Ownership for Procurement Software

Total cost of ownership is Medium in the Procurement Software market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Downtime may raise the total cost of ownership unexpectedly.

Negotiated Before

Installation

Procurement software is complex and can sometimes require dedicated consultants or support staff to install the system.

Implementation

Buyers that rely on the on-premises delivery model may need to purchase additional computer servers and network equipment.

Billed During

Maintenance

After the software has been installed, buyers typically need to pay for maintenance to ensure the software continues to work as intended.

Support

Ongoing customer and technical support are typically billed on a monthly, quarterly, or ad hoc basis.

Training

Buyers may face costs related to training their employees in the proper use of the software.

Unforeseen

Downtime

Awaiting internal data from the client, service disruptions, or awaiting responses from regulatory bodies can lead to foregone revenue.

Buyer Power in Procurement Negotiations

In 2026, buyer power amounts to 0.8 in the United States. Buyer power is most positively impacted by Availability of Substitutes. It is most negatively impacted by Recent Price Volatility. Subscribers can access details on eight other factors that impact buyer power. Learn more

United States

0.8

Europe

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Buyer power forecasts: your glimpse into the future

Develop strategies for the upcoming year and identify unforeseen opportunities for buying now

  • Actionable "Buy Now" and "Buy Later" insights
  • Near-real-time updates to current and forecast Buyer Power Scores
  • Methodology and weightings for Buyer Power Score Components

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Supply Chain Risk

The average level of supply chain risk is assessed as Very Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:

1st

Tier Suppliers

  • Operating System Software Publishers
  • Computer Manufacturers
  • IT Consulting Firms

2nd

Tier Suppliers

  • Intellectual Property Licensing Firms
  • Semiconductor & Circuit Manufacturers
  • Computer & Packaged Software Wholesalers

Biggest Procurement Software Suppliers in the US by Revenue

The largest Procurement Software vendors by revenue in the US are Basware Oyj, Jaggaer, Llc and Sap Se. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more

Supplier Operational Size Headquarters Number of Employees Market Share (%) Market Share Performance (3yr trend) Total Revenue ($ million) Profit Level (%) Risk Level
International Business Machines Corporation Global ARMONK >10,000 10-15
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Oracle Corporation Global AUSTIN, CA >10,000 10-15
Sap Se Global WALLDORF >10,000 20-25
Basware Oyj Global Espoo, FI 1,001-10,000 5-10
Koch Industries Inc. Global Wichita, KS >10,000 < 5
Workday, Inc. Global PLEASANTON, CA >10,000 < 5
Coupa Software Inc. Global SAN MATEO, CA 1,001-10,000 < 5
Jaggaer, Llc Global Morrisville, NC 1,001-10,000 < 5
Beeline.com Inc. Global Jacksonville, FL 501-1,000 < 5

Looking for a list of suppliers by country?

Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.

Profit Analysis

The average profit margin across vendors in the Procurement Software market is 17.2% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more

Vendor & Supply Chain Analysis

The diversification of buying markets prevents significant shortfalls in sales. Consequently, procurement software providers are unlikely to see demand for their services collapse suddenly.

High market share concentration hampers buyer power because it means that competition among the largest providers in the market is less fierce.

On average, supply chain risk within the market is low, as vendors do not rely heavily on upstream inputs. However, with the introduction of new 2025 tariffs driving up hardware and infrastructure costs, some increased risk of disruption or higher costs may emerge, though it remains relatively limited compared to other industries.

A slow rate of regulatory change benefits buyers because it means that providers face no new compliance costs due to government intervention that will prompt them to raise the price of their procurement software.

The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad can drive down prices for imported computers, recent 2025 tariffs and ongoing reliance on imports increase the risk of shortages or price hikes in the event of supply chain disruptions caused by geopolitical tensions, trade disputes, or global crises.

Supplier Information

International Business Machines Corporation

International Business Machines Corporation (IBM) is a global integrated computer technology, hardware, software, and services provider. It organizes its business into four segments: Software segment, which provides software solutions for a hybrid cloud platform, data and artificial intelligence, automation,... Subscribe to learn more

Oracle Corporation

Oracle Corporation is a global technology company that provides enterprise information technology (IT) products and services. It comprises three businesses: the Cloud and License business, which offers Oracle Applications, Oracle Database, and Oracle Middleware software offerings, among others, deployed using... Subscribe to learn more

Sap Se

Sap Se is a public company operating globally in the information, professional, scientific & technical services and educational services sectors. The company's offerings include warehouse management systems, travel management software, recruitment software, order tracking software, contract management software.... Subscribe to learn more

Basware Oyj

Basware Oyj is a public company operating globally in the information sector. The company's offerings include procurement software. Founded in 1985, the company is currently headquartered in Espoo, Finland with an estimated 5500 employees. Subscribe to learn more

Beeline.com Inc.

Beeline.com Inc. is a private company operating globally in the information sector. The company's offerings include procurement software and vendor management software. Founded in 1999, the company is currently headquartered in Jacksonville, Florida, United States of America with an estimated 600 employees.... Subscribe to learn more

Coupa Software Inc.

Coupa Software Inc. is a private company operating globally in the information and professional, scientific and technical services sectors. The company's offerings include procurement software, vendor management software, expense management software and cash management systems. Founded in 2006, the company... Subscribe to learn more

Global Healthcare Exchange, Llc

Global Healthcare Exchange, Llc is a private company operating globally in the information sector. The company's offerings include procurement software. Founded in 2000, the company is currently headquartered in Louisville, Colorado, United States of America with an estimated 779 employees. Subscribe to learn more

Jaggaer, Llc

Jaggaer, Llc is a private company operating globally in the information and professional, scientific & technical services sectors. The company's offerings include procurement software and vendor qualification services. Founded in 1995, the company is currently headquartered in Morrisville, North Carolina,... Subscribe to learn more

Koch Industries Inc.

Koch Industries Inc. is a private company operating globally in the manufacturing, wholesale trade and information sectors. The company's offerings include warehouse management systems, corrugated boxes, drywall, resilient flooring, injection molding services. Founded in 1940, the company is currently headquartered... Subscribe to learn more

Accelerate the vendor selection process

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Procurement Management KPIs for the Procurement Software Market

Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Retention Rate and Recurring Revenue Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Accessibility and other factors.

KPI Level of Importance (1-5) Measurements Key Considerations
Customer Retention Rate

Number of customers at start of period

Number of customers added within period

The customer retention rate represents the number of customers a company is able to retain over a set time frame.

The customer retention rate can be used to determine the extent to which a company’s customer base fluctuates over time.

Recurring Revenue Rate

Monthly recuring revenue (MRR)

Average revenue per customer (ARPC)

The recurring revenue rate represents the revenue generated from subscriptions, renewals, and recurring obligations.

The recurring revenue rate can be used to improve the accuracy of revenue forecasts.

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Questions to Ask During Procurement Negotiations

How can I gain leverage during negotiations?

Features

Which parts of the procurement process does your software engage with?

Can your software be customized based on the modules my organization wishes to purchase?

Customer Support

Do you offer 24/7 customer support?

What is the schedule and availability of your IT consultants and support staff?

Implementation

How involved is the installation of your software? Does installation require assistance from your company?

How quickly can your software be up and running after purchase?

The ultimate prep for procurement negotations

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Procurement Software RFP Guidelines

What should my RFP include?

Organizational Overview

Buyers should provide a brief description of their organization, including information about size and location.

Buyers should include which sector they operate in and describe their target markets.

Statement Of Need

Buyers should specify the products and services that they will regularly need to purchase through the procurement software.

Buyers should indicate the number and type of suppliers they expect to purchase from.

Project Budget

Buyers should specify their budget for purchasing procurement software.

Buyers should specify their preferred terms for invoicing and payment.

The RFP process made easy

Find out how you can access RFP templates for 800+ procurement categories to start writing better, more consistent RFPs.

We display average pricing information, trends and market data.

Our Reports include:

  • Opportunity assessment
  • Market dynamics
  • Recent developments
  • Positive and warning trends
  • Buyer power levers
  • Price environment and market pricing
  • Geographic wage rates
  • Global market updates
  • Total cost of ownership
  • Cost structure benchmarks and analysis
  • Supply chain and vendors
  • Global supplier breakdown
  • Market share concentration
  • Regulation and business requirements
  • Vendor management and KPIs
  • Sourcing strategy guidance