Procurement Market Intelligence Report
Boiler & Furnace Maintenance & Repair
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Boiler & Furnace Maintenance & Repair Global Overview
Definition
Summary
This report is intended to assist buyers of boiler and furnace maintenance and repair (M&R) services. Boiler and furnace manufacturers, facilities maintenance firms, as well as heating, ventilation and air-conditioning (HVAC) contractors typically provide these services. Boilers heat or vaporize water, which can then be used to warm building spaces through radiation. Furnaces heat air, which is distributed throughout a building via ducts. M&R services can increase the efficiency of boilers and furnaces, as well as improve safety by fixing heat exchanger leaks and by-product ventilation.
This Report Includes:
- Boiler & Furnace Repair Services
- Boiler & Furnace Preventive Maintenance
Not in this Report:
- Sales of Boilers
- Sales of Furnaces
- Maintenance & Repair Services for Other Products
Global Boiler & Furnace Maintenance & Repair Procurement Trends
Discover the top international trends affecting procurement in the global Boiler & Furnace Maintenance & Repair market.
Warning Trends
Tariffs to negatively impact the building and construction machinery sector
- The Trump Administration’s reciprocal tariffs, which apply general tariff rate increases to most countries the United States trades with, are set to take effect on August 7, after the administration finalized the national rates on August 1. As a result, leading sources of imported construction machinery face significantly higher tariff rates, including Japan (15.0%), Mexico (25.0%), South Korea (15.0%), the European Union (15.0%), the United Kingdom (10.0%), China (54.0%), and Canada (35.0%).
- The increase in tariffs on building and construction machinery imported from tariff-impacted countries will add to the price of imports, which are typically passed on to buyers in the form of higher prices. According to The Budget Lab at Yale, the additional tariffs on imports will increase overall prices for machinery and equipment by 13.3%.
- Additionally, the administration has already implemented 50.0% tariffs on all aluminum and steel imported into the United States, with the sole exception of imports from the United Kingdom. These tariffs will increase input costs even for construction machinery suppliers with domestic manufacturing operations.
- According to an April 2025 survey from Construction Equipment Magazine, around half of the respondents reported that the higher tariffs will increase operating costs by up to 15.0%, and more than half said they plan to pass those increases along to buyers.
- As many building and construction machinery brands source parts and components such as steel, engines, and electronics from foreign countries, higher tariff rates will put upward pressure on prices and lead to greater rental rates as manufacturers and dealers pass on costs. In addition, suppliers that source parts from tariff-affected regions may see supply chain disruptions as they seek alternative suppliers to mitigate tariff impacts.
Increased tariffs on copper imports take effect
- On August 1, the Trump administration implemented 50.0% tariffs on imported copper. Chile and Canada will be most impacted by these tariffs, as they account for a combined 87.0% of all copper imports in the United States.
- However, these tariffs are less sweeping than initially expected, only applying to semi-finished copper products, while excluding high-purity refined copper and copper input materials, such as ore and concentrate. As leading importers, such as Chile and Canada, have both high copper mining and refining capacities, they will likely avoid most of these tariffs by either exporting the copper in its unrefined form or refining the copper before exporting it to the United States
- These copper tariff exemptions limit the impact on the electronics and electrical equipment sectors because these applications require refined copper due to its optimal conductive properties.
- Thus, the prices of metal alloys that include copper, consumer products made from copper, tools, plumbing, corrosion-resistant alloys, and construction materials made from copper are forecast to rise by an average of 39.2%, according to the Yale Budget Lab.
Aluminum and steel tariffs are extended to the metals content of imported appliances
- On June 3rd, the Trump Administration announced an increase of aluminum and steel tariffs to 50.0%, up from the 25.0% rate imposed a few months prior.
- The administration has since introduced plans to apply these tariffs to the aluminum and steel content of imported appliances starting June 23rd.
- Under the new rule, imported appliances and appliance components will face 50.0% tariffs on the value of their aluminum and steel content. Aluminum and Steel account for more than a third of the total value of the average appliance, meaning this rule change will significantly increase the average import fees on appliances.
- In response to this rule change, appliance retailers, such as Home Depot, have indicated they will rely more heavily on domestic manufacturers to avoid the tariffs, creating a risk of shortages and long order backlogs. Alternatively, Walmart’s CEO has indicated the company will raise prices to compensate for the higher appliance costs.
- While differing tariff response strategies will result in varying supply chain and price impacts, the Yale Budget Lab projects machinery and equipment prices to rise by 9.4% on average due to this policy.
Global Boiler & Furnace Maintenance & Repair Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Oceania & Southeast Asia | 162,170 |
| #2 Europe | 118,340 |
| #3 India | 101,040 |
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2
Geography Drilldown - US
Average Cost of Boiler & Furnace Maintenance & Repair
United States
2026 Market Pricing$80.00 to $X,XXX.XX
per serviceAverage Price
Prices in the Boiler & Furnace Maintenance & Repair market range from $80.00 to $X,XXX.XX, depending on Repair Difficulty, Size of Provider, Geographic Location and Time of Service. For example, lower prices are associated with Simple repair ($80.00 to $500 per service), whereas higher prices are associated with Significant repair ($750 to $1,600 per service).
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Boiler & Furnace Maintenance & Repair Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Boiler & Furnace Maintenance & Repair market, prices in the US have grown 6.2% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
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Cost Analysis - Total Cost of Ownership for Boiler & Furnace Maintenance & Repair
Total cost of ownership is Low in the Boiler & Furnace Maintenance & Repair market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Downtime may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Labor
Unforeseen
Downtime
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -3.1 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
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- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Heating Equipment Wholesalers
- Truck Manufacturers
- Gas Stations
- Tool & Hardware Wholesalers
2nd
Tier Suppliers
- Heating Equipment Manufacturers
- Auto Parts Manufacturers
- Gas & Petroleum Wholesalers
- Tool Manufacturers
Biggest Boiler & Furnace Maintenance & Repair Suppliers in the US by Revenue
The largest Boiler & Furnace Maintenance & Repair vendors by revenue in the US are Day & Zimmermann, Emcor Group, Inc. and American Residential Services LLC. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Johnson Controls International Plc | Global | CORK | >10,000 | < 5 | ||||
| Carrier Global Corporation | Global | PALM BEACH GARDENS, FL | >10,000 | < 5 | ||||
| Emcor Group, Inc. | International | NORWALK, CT | >10,000 | < 5 | ||||
| Comfort Systems Usa, inc. | National | HOUSTON, TX | >10,000 | < 5 | ||||
| American Residential Services LLC | National | Memphis, TN | 1,001-10,000 | < 5 | ||||
| Api Group Corporation | Global | New Brighton, MN | 1,001-10,000 | < 5 | ||||
| Southland Industries | International | Garden Grove, CA | 1,001-10,000 | < 5 | ||||
| Day & Zimmermann | International | Philadelphia, PA | >10,000 | < 5 | ||||
| Acco Engineered Systems, Inc. | National | Pasadena, CA | 1,001-10,000 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Boiler & Furnace Maintenance & Repair market is 4.3% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Among major suppliers, financial risk is low. Low financial risk benefits buyers by reducing the likelihood of service disruptions and improving the value of long-term contracts.
Supply chain risk is moderate, but due to the fragmented nature of the market spurring price-based competition, suppliers are unable to fully bake upstream cost changes into service prices. This factor has been beneficial for buyers because it has supported overall steady price growth.
The market for boiler and furnace M&R has a low level of concentration, with no firm holding more than 5.0% of market share. The market’s fragmented nature increases buyer power because no companies are large enough to dictate market prices.
The United States is a net importer of boilers, meaning it imports more boilers than it exports. The reliance on imports can impact lead times for replacement parts or specific boiler models, prompting buyers to strategize for longer downtimes or to hold inventories of critical parts.
Supplier Information
Acco Engineered Systems, Inc.
Acco Engineered Systems, Inc. is a private company operating nationally in the construction sector. The company's offerings include boiler & furnace maintenance & repair, plumbing construction services, hvac system construction & maintenance and plumbing & sewer inspection services. Founded in 1934, the company... Subscribe to learn more
American Residential Services LLC
American Residential Services LLC is a private company operating nationally in the construction sector. The company's offerings include boiler & furnace maintenance & repair. Founded in 1975, the company is currently headquartered in Memphis, Tennessee, United States of America with an estimated 5500 employees.... Subscribe to learn more
Api Group Corporation
Api Group Corporation is a public company operating globally in the construction, manufacturing, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include fire sprinkler systems, steel framing services, boiler Subscribe to learn more
Brand Industrial Services, Inc.
Brand Industrial Services, Inc. is a private company operating globally in the construction and real estate & rental & leasing sectors. The company's offerings include scaffolding rental, building fireproofing services, scaffolding services, epoxy application services, boiler & furnace maintenance & repair.... Subscribe to learn more
Carrier Global Corporation
Carrier Global Corp is a global provider of building and cold chain solutions, including heating, ventilating, and air conditioning (HVAC), refrigeration, fire, security, and building automation technologies. Its portfolio includes Carrier, Kidde, Edwards, LenelS2, and Automated Logic. Its operations comprise... Subscribe to learn more
Comfort Systems Usa, inc.
Comfort Systems USA, Inc. is a mechanical and electrical contracting services provider. It organizes its business into two segments: the mechanical segment, which includes heating, ventilation, and air conditioning (HVAC); plumbing, piping, and controls; and off-site construction, monitoring, and fire protection;... Subscribe to learn more
Day & Zimmermann
Day & Zimmermann is a private company operating internationally in the construction, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include boiler & furnace maintenance & repair, temporary it staffing and contingent... Subscribe to learn more
Emcor Group, Inc.
Emcor Group, Inc. is a public company operating internationally in the construction, manufacturing, professional, scientific and technical services, administration, business support and waste management services and other services (except public administration) sectors. The company's offerings include building... Subscribe to learn more
Harder Mechanical Contractors Inc.
Harder Mechanical Contractors Inc. is a private company operating regionally in the construction sector. The company's offerings include boiler & furnace maintenance & repair, plumbing construction services, hvac system construction & maintenance and plumbing & sewer inspection services. Founded in 1934, Subscribe to learn more
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Procurement Management KPIs for the Boiler & Furnace Maintenance & Repair Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Employee Training Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Planning and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Total resolution time Number of resolved tickets |
The average resolution time represents the average amount of time it takes to resolve a support ticket. Buyers should prefer vendors with a lower average resolution time to minimize potential service disruptions. |
| Employee Training Rate |
|
Number of employees that undergo evaluation Number of employees that pass evaluation |
The employee training rate can be used to determine a company’s ability to train quality employees. The employee training rate can be used to determine a company’s ability to familiarize and adapt its employee base to shifting market conditions. |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Business Relationships
How will you update the services you provide to keep pace with changes in the market?
What is your company's business philosophy, particularly with regard to providing quality customer service to a firm in my industry?
Experience and Expertise
What qualifications must technicians have before being hired?
How many of your technicians are licensed? How many are unionized, and do you expect collective bargaining agreements to alter my service during the project period?
Customer Service
What is the availability of replacement parts for my equipment?
Do you have a service procedure for employees? If so, can you walk through each step of a typical maintenance or repair call?
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Boiler & Furnace Maintenance & Repair RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe the size of their organization and provide information about their operations.
Buyers should specify their location and the type of environment that service providers would be working in.
Statement Of Need
Buyers should include as much information as possible about the scope of the required services. Examples of relevant information include the number of units being serviced, the exact type of equipment, the type of maintenance required and the frequency of maintenance checks.
Buyers requiring larger-scale boiler and furnace repair should include information about the size of the system, relevant building information and the scope of the project.
Project Budget
Buyers should include as much information as possible about the total scope of the project.
Buyers should include information about the payment schedule (i.e., if it is incremental or done at the completion of the project).
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