Procurement Market Intelligence Report
Investigative Services
Sourcing Guide & Market Intelligence
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Investigative Services Global Overview
Definition
Summary
Investigative services helps buyers find, prevent and respond to issues involving alleged or suspected fraud, compliance violations or other forms of misconduct. Investigative services can address issues such as bribery, investment schemes, money laundering, data breaches, cyber fraud and financial reporting fraud. Information obtained through these investigations can be used as evidence before courts or investigative committees. Private investigative work is discussed only in terms of its commercial application.
This Report Includes:
- Financial Fraud Investigative Services
- Compliance Violation Investigative Services
- Cyber Fraud Investigative Services
- Preventative Investigative Consulting
Not in this Report:
- Insurance Investigation Services
- Credit Investigation Services
Global Investigative Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 China | 2,885 |
| #2 Europe | 2,670 |
| #3 United States | 2,050 |
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2
Geography Drilldown - US
Average Cost of Investigative Services
United States
2026 Market Pricing$75.00 to $XXX.XX
per hourAverage Price
Prices in the Investigative Services market range from $75.00 to $XXX.XX, depending on Years of Experience, Scope of the Case and Location. For example, lower prices are associated with 1-5 years ($75.00 to $300 per hour), whereas higher prices are associated with 5+ years ($100 to $700 per hour).
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Investigative Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Investigative Services market, prices in the US have grown 2.5% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Investigative Services
Total cost of ownership is Low in the Investigative Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Delays may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Additional Fees
Unforeseen
Delays
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -0.2 in the United States. Buyer power is most positively impacted by Product Specialization. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Office Supply Stores
- Computer & Packaged Software Wholesalers
- Commercial Leasing Firms
- Data Processing & Hosting Service Firms
2nd
Tier Suppliers
- Office Supply Manufacturers
- Computer Manufacturers
- Real Estates Sales & Brokerage Firms
- IT Consulting Firms
Biggest Investigative Services Suppliers in the US by Revenue
The largest Investigative Services vendors by revenue in the US are Investigative Services International Inc., Tristar Investigation and USA Express Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| EY | Global | London, UK | >10,000 | 5-10 | ||||
| KPMG International Limited | Global | Amstelveen, NL | >10,000 | 5-10 | ||||
| Pricewaterhousecoopers Llp | Global | London, UK | >10,000 | 5-10 | ||||
| Securitas Ab | Global | Stockholm, SE | >10,001 | < 5 | ||||
| G4S PLC | Global | London, UK | >10,001 | < 5 | ||||
| Bdo Usa, Llp | Global | US | < 5 | |||||
| Fti Consulting, Inc. | Global | WASHINGTON, DC | 1,001-10,000 | < 5 | ||||
| Investigative Services International Inc. | Global | Honolulu, HI | <25 | < 5 | ||||
| Tristar Investigation | Regional | Los Angeles, CA | 25-50 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Investigative Services market is 5.5% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Vendor risk for investigative services is low due to stable demand trends and low supply chain risk. Buyers face little risk of interruptions due to business closures.
Market share concentration is low for the investigative services market, with the top four suppliers accounting for less than 35.0% of total market revenue.
Being a service market, vendors of investigative services face little to no exposure to supply chain disruptions, keeping overall supply chain risk low.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises
Supplier Information
EY
EY is a private company operating globally in the mining, finance & insurance, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include oil & gas field consulting services, management consulting services, environmental,... Subscribe to learn more
KPMG International Limited
KPMG International Limited is a private company operating globally in the mining, finance & insurance, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include oil & gas field consulting services, management consulting... Subscribe to learn more
Pricewaterhousecoopers Llp
Pricewaterhousecoopers Llp is a private company operating globally in the finance & insurance, professional, scientific & technical services, administration, business support and waste management services and educational services sectors. The company's offerings include management consulting services, environmental,... Subscribe to learn more
Bdo Usa, Llp
Bdo Usa, Llp is a private company operating globally in the professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include business valuation services, merger & acquisition consulting services, e-discovery consulting... Subscribe to learn more
Frasco Inc.
Frasco Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include investigative services. Founded in 1964, the company is currently headquartered in Burbank, California, United States of America with an estimated... Subscribe to learn more
Fti Consulting, Inc.
Fti Consulting, Inc. is a public company operating globally in the mining, information, professional, scientific and technical services, administration, business support and waste management services and educational services sectors. The company's offerings include e-discovery software, oil & gas field consulting... Subscribe to learn more
G4S PLC
G4S PLC is a public company operating globally in the administration, business support and waste management services sector. The company's offerings include travel risk management services and investigative services. Founded in 2004, the company is currently headquartered in London, England, United Kingdom... Subscribe to learn more
Investigative Services International Inc.
Investigative Services International Inc. is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include investigative services. Founded in 1997, the company is currently headquartered in Honolulu, Hawaii, United States... Subscribe to learn more
Securitas Ab
Securitas Ab is a public company operating globally in the finance & insurance and administration, business support and waste management services sectors. The company's offerings include security system installation, cash vault services, temporary security staffing, security guard services, investigative Subscribe to learn more
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Procurement Management KPIs for the Investigative Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Satisfaction (CSAT) and Order Accuracy. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Communication and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Satisfaction (CSAT) |
|
Customer ratings Number of satisfied customers Number of customers recommending the supplier |
Investigative services is a highly specialized service, making it difficult to determine if a supplier can fit a specific buyers needs. Customer satisfaction serves as a good indicator for the quality and effectiveness of a vendors work. Because the value of investigative services is high and switching costs are high in the market, spending more time to properly research vendors in-depth will be beneficial in the long run. |
| Order Accuracy |
|
Project completion rate Reopened investigation rate |
Accuracy of a vendors historical work is a great indicator on the quality of work that a vendor does. Sourcing from a vendor with a higher project completion rate and positive customer reviews will ensure that a buyers project will be completed accurately. Investigations are commonly reopened if new information comes to light. When investigations are reopened due to the negligence of the investigator, completed project rate becomes less reliable. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Qualifications
What steps have you been taking to improve your firm's reputation during the past three years?
How does your company ensure that it provides quality output to generate referrals for future contracts?
Recent Developments
How has your company capitalized on the growing number of US businesses? How do you intend on meeting demand as this figure grows over the next three years?
How have changes in corporate profit levels affected your operations in recent years?
Workforce
Do you provide ongoing training or development for your employees? Are your consultants certified?
What are the steps of your hiring process? What specialized skills or backgrounds do you seek in your employees?
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Investigative Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should give a general overview of their organization and in which cities, states or countries they operate.
Buyers should detail the number of employees, management structure and any current systems in place that may influence the supplier’s investigation.
Statement Of Need
Buyers should list any supplies or office space that will be available to the investigative staff, along with any internal department staff that may provide assistance during the course of the project.
Buyers should specify whether they need investigative services on an ongoing or as-needed basis.
Project Budget
If one exists, buyers should specify their budget for the services and related products and services.
Buyers should inquire about all applicable expenses and taxes in addition to hourly/daily rates.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
