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Procurement Market Intelligence Report

Janitorial Services
Sourcing Guide & Market Trends

Comprehensive intelligence for making smart purchasing decisions

Learn about actual and potential costs

How much should I pay for Janitorial Services?

What is the average price of Janitorial Services?

This procurement report includes pricing information to help you purchase Janitorial Services. Our analysts provide a benchmark price and a price range based on key pricing factors to help you understand what you should be paying for this specific product or service. To see the average price for this and hundreds of other products and services, subscribe to ProcurementIQ.

Has the price of Janitorial Services been rising or falling?

Analysts look at market data from the previous three years to determine an overall price trend. You can use the recent price trends to help you understand price volatility and plan your budget.

I’m not ready to purchase Janitorial Services yet. Will I pay more if I wait too long?

We forecast the next three years of price movements by looking at factors likely to affect the market's supply chain, such as inputs, demand and competition. You can then use the price forecast to figure out the best time to purchase.

What other costs are associated with purchasing Janitorial Services?

Our analysts calculate the total cost of ownership and assign a level of low, moderate or high, depending on things like customization, integration and installation. Use this information to budget for Janitorial Services with a reduced risk of unexpected costs.

See how we display average pricing information, trends and market data.

Find the vendor to meet your needs

Where can I purchase ?

In 2021, the top four janitorial service providers account for less than 10.0% of total market revenue, indicating low market share concentration. ProcurementIQ estimates that there are more than 1,080,000 cleaning service suppliers in 2021. However, more than 90.0% of these firms are nonemployers that primarily offer residential cleaning services... Subscribe to learn more.

Questions to ask potential suppliers

How can I gain leverage during negotiations?

Breadth of Services

Do you specialize in my industry? If not, do you have other clients with needs like ours?

What kind of tag work services do you provide? How much do you charge for these services?

Do you offer any related services that can be bundled with a standard cleaning contract?

Do you offer green cleaning services?

Do you offer biohazard cleaning or remediation services?

Do you offer COVID-19 specialty cleaning or barrier cleaning services?

Franchise Operations

Are you part of a network of franchises?

Given your relationship to a parent company, how does your franchisor's approach differ from other competitors?

What guidelines does your franchisor set on you?

What additional costs do you incur that other companies do not and how are these costs passed on to buyers?

Customer Support

What is your client renewal or repeat business rate? Why do companies renew their contract with your business?

How do you evaluate customer satisfaction and how frequently? Is this made available to clients?

How have you changed your service in response to customer complaints and suggestions?

If you encounter issues or your client is not satisfied, what steps do you take to address the issue?

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Key elements for every RFP

What should my RFP include?

Project Budget

Municipal buyers should disclose from which part of their budget (or fund) service payments will be made.

All buyers should suggest the best method of billing.

All buyers should determine whether payments will be made after an audit.

All buyers should note under which circumstances payment will be withheld or payment dates will be altered.

Selection Criteria

All buyers should look at suppliers’ experience with regard to servicing businesses that are similar in size.

All buyers should look for suppliers with flexible schedules.

All buyers should look for suppliers capable of performing specialized services (e.g. biohazard cleaning).

All buyers should look for suppliers with clearly defined pricing instructions.

Project Schedule

All buyers need to include a proposal duration suggesting when vendors are required to submit their proposals.

All buyers need to include the date proposals are due and when the award will be announced.

All buyers should include any benchmark dates relevant to the project that suppliers should take into account.

All buyers should include the duration of the service contract.

Evaluate major factors to mitigate risk

How risky is the supply chain?

There is moderate risk associated with the supply chain for janitorial services. Vendors rely heavily on low-wage labor as an input, to which suppliers have ready access. That said, most of the risk associated with janitorial services is due to fluctuations in the prices of other key inputs. Chemicals... Subscribe to learn more.