Procurement Market Intelligence Report
Janitorial Services
Sourcing Guide & Market Intelligence
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Janitorial Services Global Overview
Definition
Summary
Janitorial services are professional cleaning services for commercial spaces. These services are provided on a contractual basis, although the frequency (e.g., daily, weekly) varies. The most common buyers of janitorial services are operators in the educational, municipal, commercial and industrial sectors.
This Report Includes:
- Building & Office Cleaning
- Deodorization
- Kitchen Cleaning
- Service Station Cleaning
- Interior Window Cleaning
Not in this Report:
- Facility Management Services
- Sanitization
Global Janitorial Services Procurement Trends
Discover the top international trends affecting procurement in the global Janitorial Services market.
Warning Trends
Tariffs could negatively impact the cleaning equipment and supplies sector
- The Trump Administration’s reciprocal tariffs, which apply general tariff rate increases to most leading US trade partners, are set to take effect on August 7, after the administration finalized the rates on August 1.
- According to CleanLink, increases in tariffs are expected to impact the cleaning equipment and supplies industry by raising the cost of manufacturing and, thus, the price of products. The tariff increase could also spark supply-chain disruptions, which could further put upward pressure on pricing if goods are in limited supply.
- China, a major exporter to the United States of many products in the cleaning equipment and supplies industry, faces a base tariff of 54.0%. Likewise, Germany, a major exporter of chemicals and cleaning products, and the rest of the European Union face a 15.0% tariff, which will raise the cost of imported cleaning supplies and manufacturers' operating costs, putting upward pressure on market prices.
- Canada and Mexico, major sources for a variety of cleaning equipment and supplies, will now face 35.0% and 25.0% tariff rates, respectively, for exports to the United States. These tariffs will make it more difficult for Mexican and Canadian suppliers to compete in the US market, driving up domestic prices and pressuring supply chains.
Global Janitorial Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 China | 2,493,145 |
| #2 Europe | 1,663,825 |
| #3 United States | 1,080,000 |
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Geography Drilldown - US, Canada & Europe
Average Cost of Janitorial Services
United States
2026 Market Pricing$0.10 to $X.XX
per square foot per monthCanada
Europe
Average Price
Prices in the Janitorial Services market range from $0.10 to $X.XX, depending on Scope of Services, Size of Space, Frequency of Cleanings and Geographic Location. For example, lower prices are associated with Vacuuming ($0.10 to $0.40 per square foot) and Waste collection ($0.10 to $0.40 per square foot), whereas higher prices are associated with Floor waxing ($0.30 to $0.60 per square foot), Deep cleaning ($0.50 to $1.50 per square foot) and Carpet cleaning or scrubbing ($0.50 to $1.50 per square foot).
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Janitorial Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Janitorial Services market, prices in the US have grown 7.7% from 2022 to 2025. and +2.2% in Europe.
United States (2022-2025)
Canada (2021-2024)
Compound Annual Growth Rate
Europe (2022-2025)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Janitorial Services
Total cost of ownership is Low in the Janitorial Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Restocking may raise the total cost of ownership unexpectedly.
Negotiated Before
Rentals
Billed During
Consumables
Unforeseen
Restocking
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -3.2 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Canada
Europe
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Janitorial Equipment Supply Wholesalers
- Personal Protective Equipment Wholesalers
- Chemical Wholesalers
2nd
Tier Suppliers
- Soap & Cleaning Compound Manufacturers
- Vacuum, Broom & Mop Manufacturers
- Personal Protective Equipment Manufacturers
- Inorganic Chemical Manufacturers
- Organic Chemical Manufacturers
Biggest Janitorial Services Suppliers in the US by Revenue
The largest Janitorial Services vendors by revenue in the US are Coverall North America Inc., Jan-Pro Franchising International Inc. and United Building Maintenance Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Aramark Corp | Global | PHILADELPHIA | >10,000 | < 5 | ||||
| Cintas Corporation | International | CINCINNATI, OH | >10,000 | < 5 | ||||
| Abm Industries Inc. | Global | NEW YORK, NY | >10,000 | < 5 | ||||
| Kellermeyer Bergensons Services, Llc | National | Oceanside, CA | >10,000 | < 5 | ||||
| Marsden Holding LLC | National | Saint Paul, MN | 1,001-10,000 | < 5 | ||||
| ServiceMaster Clean | National | MEMPHIS, TN | >10,000 | < 5 | ||||
| Coverall North America Inc. | National | Deerfield Beach, FL | 1,001-10,000 | < 5 | ||||
| Jan-Pro Franchising International Inc. | National | Alpharetta, GA | 25-50 | < 5 | ||||
| United Building Maintenance Inc. | Regional | New York, NY | 501-1,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Janitorial Services market is 7.6% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
There is a low level of market share concentration for janitorial service providers, allowing buyers many suppliers to choose from when procuring market services.
The market's average vendor risk is moderate, as highly volatile input costs and reasonable profit margins negatively impact suppliers' financial situations.
Moderate supply chain risk makes it difficult for suppliers to source the goods needed to provide janitorial services. This moderate risk reduces buyer power by increasing the likelihood of service disruptions.
The United States is a net importer of detergent and soaps used in janitorial services, meaning it imports more products used in cleaning than it exports. Buyers of janitorial services may not be impacted significantly by the fact that the United States is a net importer of these goods, as this mainly impacts suppliers due to the service-based nature of the market.
Supplier Information
Abm Industries Inc.
Abm Industries Inc. is a public company operating globally in the administration, business support and waste management services and other services (except public administration) sectors. The company's offerings include snow removal services, landscape maintenance, facility maintenance & repair services, Subscribe to learn more
Aramark Corp
Aramark is a global provider of food and facilities services to education, healthcare, business & industry, and sports, leisure & corrections markets. It offers food and beverage services, including hiring, training, and supervising food service personnel; ordering, receiving, preparing, and serving food Subscribe to learn more
Cintas Corporation
Cintas Corporation is a public company operating internationally in the manufacturing, manufacturing, information, professional, scientific and technical services, administration, business support and waste management services and other services (except public administration) sectors. The company's offerings... Subscribe to learn more
CleanNet USA
CleanNet USA is a private company operating internationally in the administration, business support and waste management services sector. The company's offerings include janitorial services and carpet cleaning services. Founded in 1987, the company is currently headquartered in Vienna, Virginia, United States... Subscribe to learn more
Coverall North America Inc.
Coverall North America Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include janitorial services and carpet cleaning services. Founded in 1985, the company is currently headquartered in Deerfield Beach, Subscribe to learn more
Jan-Pro Franchising International Inc.
Jan-Pro Franchising International Inc. is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include janitorial services and carpet cleaning services. Founded in 1991, the company is currently headquartered in Alpharetta,... Subscribe to learn more
Kellermeyer Bergensons Services, Llc
Kellermeyer Bergensons Services, Llc is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include high-pressure cleaning services and janitorial services. Founded in 1967, the company is currently headquartered in Oceanside,... Subscribe to learn more
Marsden Holding LLC
Marsden Holding LLC is a private company operating nationally in the administration, business support and waste management services sector. The company's offerings include janitorial services. Founded in 1952, the company is currently headquartered in Saint Paul, Minnesota, United States of America with an... Subscribe to learn more
ServiceMaster Clean
ServiceMaster Clean is a public company operating nationally in the construction and administration, business support and waste management services sectors. The company's offerings include pest control services, facility maintenance & repair services, water damage restoration services, window cleaning services,... Subscribe to learn more
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Procurement Management KPIs for the Janitorial Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Satisfaction (CSAT) and Employee Training Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Security and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Satisfaction (CSAT) |
|
Client reviews Number of positive client reviews |
Customer satisfaction can be used as a metric to assess the performance of a supplier and to determine whether or not similarly sized clients are satisfied with the service provided by a vendor. Customer satisfaction can be used to outline areas in which a specific vendor may be suitable for a specific need for a buyer, including if a vendor has a specific area of expertise or advanced cleaning method. |
| Employee Training Rate |
|
Total number of employees Total number of employees trained on basic and advanced cleaning methods |
The employee training rate measures the amount of employees that have been appropriately trained to perform market services to an acceptable standard. The employee training rate can be used to assess a vendor's ability to provide adequate staff during the duration of a contract. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Cost Containment
How many cleaning crews does your company have available?
How many people are assigned to each cleaning crew?
Reputation
How do you screen your employees? What measures do you take to ensure security risks are minimized?
Do you have client references that we can contact?
Service and Maintenance
Are you part of a network of franchises?
Given your relationship to a parent company, how does your franchisor's approach differ from other competitors?
The ultimate prep for procurement negotations
View all 19 negotiation questions for this category when you subscribe.
Janitorial Services RFP Guidelines
What should my RFP include?
Organizational Overview
All buyers should provide an overview of their organization, including the number of employees per facility and date of incorporation.
All buyers should provide information regarding the size of their facilities.
Statement Of Need
Municipal buyers should establish potential working hours for service providers.
Nonmunicipal buyers should suggest optimal schedule times and state the frequency with which services should be performed on their properties.
Project Budget
Municipal buyers should disclose from which part of their budget (or fund) service payments will be made.
All buyers should suggest the best method of billing.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
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- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
