Procurement Market Intelligence Report
Auto Body Services
Sourcing Guide & Market Intelligence
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Auto Body Services Global Overview
Definition
Summary
This report is intended to assist buyers of auto body services for domestically manufactured and imported vehicles, including hybrids and motorcycles. Auto body services include dent repair, collision repair, glass replacement, exterior trim replacement and painting.
This Report Includes:
- Dent Repair
- Collision Repair
- Glass Replacement
- Exterior Trim Replacement
- Painting Services
Not in this Report:
- Repair services on any mechanical, electronic or interior parts
Global Auto Body Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 141,220 |
| #2 Africa & Middle East | 141,120 |
| #3 United States | 124,600 |
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2
Geography Drilldown - US
Average Cost of Auto Body Services
United States
2026 Market Pricing$75.00 to $XX,XXX.XX
per repairAverage Price
Prices in the Auto Body Services market range from $75.00 to $XX,XXX.XX, depending on Cost of Parts, Level of Expertise and Experience, Speed of Service and Location of Service Provider. For example, lower prices are associated with Minor dents ($75.00 to $2,000 per repair), whereas higher prices are associated with Structural damage ($4,000 to $10,000 per repair).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Auto Body Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Auto Body Services market, prices in the US have grown 6.1% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Auto Body Services
Total cost of ownership is Low in the Auto Body Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Delays may raise the total cost of ownership unexpectedly.
Negotiated Before
Implementation
Unforeseen
Delays
Hidden Fees
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.7 in the United States. Buyer power is most positively impacted by Recent Price Trend. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Glass Product Manufacturers
- Paint Manufacturers
- Plastic & Resin Manufacturers
- Structural Metal Product Manufacturers
2nd
Tier Suppliers
- Sand & Gravel Mines
- Inorganic Chemical Manufacturers
- Petroleum Refineries
- Iron & Steel Manufacturers
Biggest Auto Body Services Suppliers in the US by Revenue
The largest Auto Body Services vendors by revenue in the US are Driven Brands, Inc., Sonic Automotive Inc. and Asbury Automotive Group. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Group 1 Automotive Inc. | HOUSTON | >10,000 | < 5 | |||||
| Asbury Automotive Group | National | DULUTH, GA | >10,000 | < 5 | ||||
| Sonic Automotive Inc. | National | CHARLOTTE, NC | >10,000 | < 5 | ||||
| Icahn Enterprises LP | National | SUNNY ISLES BEACH | 25-50 | < 5 | ||||
| Caliber Collision Center | National | Lewisville, TX | >10,000 | < 5 | ||||
| Arcbest Corporation | National | Fort Smith, AR | >10,000 | < 5 | ||||
| The Boyd Group Inc. | Global | Winnipeg, CA | >10,001 | < 5 | ||||
| Driven Brands, Inc. | National | Charlotte, NC | 1,001-10,000 | < 5 | ||||
| Service King | National | Richardson, TX | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Auto Body Services market is 8.0% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Vendors generally exhibit a low level of financial risk, but financial stability can vary according to the type of supplier. For buyers, it is important to investigate a supplier’s financial health prior to making a purchase because a struggling supplier is more likely to cut corners and provide poor-quality service.
The top four suppliers combined only account for roughly 10.0% of the total market revenue, indicating that market share concentration is low and that the vast majority of revenue is distributed among thousands of smaller suppliers. Many suppliers are willing to match their competitors’ prices to ensure a steady stream of business.
The supply chain for auto body services has a moderate level of risk, which can increase the risk of price fluctuations or service interruptions.
The United States is a net importer of parts and accessories of motor vehicles. As a result, US buyers may face extended lead times when purchasing auto body services.
Supplier Information
Arcbest Corporation
Arcbest Corporation is a public company operating nationally in the other services (except public administration) sector. The company's offerings include refrigerated trucking services, local freight trucking services, national trucking services, petroleum & chemical trucking services, truck maintenance &... Subscribe to learn more
Asbury Automotive Group
Asbury Automotive Group is a public company operating nationally in the other services (except public administration) sector. The company's offerings include auto body services. Founded in 1995, the company is currently headquartered in Duluth, Georgia, United States of America with an estimated 13000 employees.... Subscribe to learn more
Caliber Collision Center
Caliber Collision Center is a private company operating nationally in the other services (except public administration) sector. The company's offerings include auto body services. Founded in 1997, the company is currently headquartered in Lewisville, Texas, United States of America with an estimated employee... Subscribe to learn more
Driven Brands, Inc.
Driven Brands, Inc. is a private company operating nationally in the other services (except public administration) sector. The company's offerings include vehicle inspection services and auto body services. Founded in 2008, the company is currently headquartered in Charlotte, North Carolina, United States... Subscribe to learn more
Group 1 Automotive Inc.
Group 1 Automotive, Inc. is engaged in the automotive retailing industry in the US and the United Kingdom. It offers new and used cars and light trucks, related vehicle financing, service and insurance contracts, automotive maintenance and repair services, and vehicle parts retail and wholesale. It operates... Subscribe to learn more
Icahn Enterprises LP
Icahn Enterprises LP is a diversified holding company engaged in investment, energy, automotive, food packaging, real estate, home fashion, and pharmaceutical businesses. It organizes its portfolio of subsidiaries into seven reporting segments: the Investment segment, which provides investment advisory and... Subscribe to learn more
Service King
Service King is a private company operating nationally in the other services (except public administration) sector. The company's offerings include service rigs and auto body services. Founded in 1976, the company is currently headquartered in Richardson, Texas, United States of America with an estimated Subscribe to learn more
Sonic Automotive Inc.
Sonic Automotive Inc. is a public company operating nationally in the other services (except public administration) sector. The company's offerings include auto body services. Founded in 1997, the company is currently headquartered in CHARLOTTE, North Carolina, United States of America with an estimated 10300... Subscribe to learn more
The Boyd Group Inc.
The Boyd Group Inc. is a public company operating globally in the other services (except public administration) sector. The company's offerings include truck maintenance & repair and auto body services. Founded in 1990, the company is currently headquartered in Winnipeg, Canada with an estimated employee Subscribe to learn more
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Procurement Management KPIs for the Auto Body Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Current Ratio (Assets/Liabilities). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Timeliness of Service Delivery and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Total resolution time Number of resolved tickets |
The average resolution time represents the average amount of time it takes to resolve a support ticket. Buyers can set responsiveness goals in the contract and issue a warning if the vendor repeatedly fails to meet these goals. |
| Current Ratio (Assets/Liabilities) |
|
Current assets Current liabilities |
The current ratio represents a company’s liquidity. The current ratio can be used to determine a company’s ability to utilize its current assets to satisfy its current liabilities. |
|
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Experience and Expertise
How many years has your company been in continuous operation? Have you operated under any other names?
On average, how many years of experience do your employees have? Who are the most experienced employees and how long have they worked in the industry?
Price
Do you view a price estimate as a binding agreement regarding the final price of the repair?
How often do you exceed your stated estimate? List some reasons for exceeding past estimates.
Timeliness
What is the average time needed to complete a repair?
How often do you exceed your anticipated timeframe? What are the most common reasons for this?
The ultimate prep for procurement negotations
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Auto Body Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organization(s) and explain why they are seeking auto body services.
Buyers need to give a description of how many and what type(s) of automobile(s) they have.
Statement Of Need
Buyers should also include a detailed description of the type of auto body services they require.
Buyers should provide a detailed description of how often the vehicles are driven.
Project Budget
Buyers should explicitly state the amount of the award.
Buyers should explain whether they expect to pay for services after each maintenance or repair job or at some other point during the life of the contract.
The RFP process made easy
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
