Procurement Market Intelligence Report
Backup & Archival Software
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Backup & Archival Software Global Overview
Definition
Summary
This report is intended to assist buyers of backup and archive software. The purpose of backup and archival software is to keep digital copies of data. In the case of data corruption, deletion or physical disaster, data can be easily recovered using backup and archival software. Backup software is designed to save operational and recent data, and archival software is designed to save long-term and historical data. However, most backup and archival software is designed to manage both functions. Key suppliers in this market include IT security specialists and technology conglomerates, whereas buyers include financial and healthcare institutions, government agencies and publishers.
This Report Includes:
- Backup & Recovery Management Software
- Cloud-based Archival Software
- Enterprise Backup & Archival Software
Not in this Report:
- Virtual Data Room Software
- Data Management & Query Software
Global Backup & Archival Software Procurement Trends
Discover the top international trends affecting procurement in the global Backup & Archival Software market.
Warning Trends
The European Union’s Artificial Intelligence (AI) Act enters into force
- In August 2024, the European Union (EU) began enforcing its new regulation on artificial intelligence. Although EU legislation, the act will have a major effect on global technological companies operating in the AI space, similar to the General Data Protection regulation.
- The legislation aims to apply a risk-based framework to AI regulation, meaning different AI applications will be treated differently. The law applies a general ban for “unacceptable” uses, such as social scoring and predictive policing.
- For general-purpose AI models, companies will be required to comply with EU copyright law and intellectual property provisions, carry out regular testing, issue transparency disclosures, and implement adequate cybersecurity protections. For “high-risk” AI applications, such as autonomous vehicles, medical devices, financial services, and biometric identification systems, companies must meet stricter requirements in terms of risk-mitigation systems, documentation, human oversight, and cybersecurity.
- Companies that breach the AI Act may face fines ranging from 7.5 million euros or 1.5% of global annual revenues to 35.0 million euros or 7.0% of global annual revenues, whichever amount is higher.
- While the blanket ban on unacceptable systems entered into force in February 2025, most of the obligations do not take effect for a full year. In August 2025, requirements for general-purpose AI will come into effect, and in August 2026, obligations for high-risk AI systems will be enforced.
Neutral
GSA memo asks agencies to review consulting contracts
- The General Services Administration (GSA) recently issued a memorandum asking government agencies to review their consulting contracts with the ten highest-paid firms. The ten firms are Accenture PLC (Accenture Federal Services), Booz Allen Hamilton Inc., CGI Group Inc. (CGI Federal), Deloitte Touche Tohmatsu (Deloitte Consulting), General Dynamics Corporation (General Dynamics IT), Guidehouse Inc., Huntington Ingalls Industries Inc. (HII Mission Technologies), International Business Machines Corporation (IBM), Leidos Holdings, Inc., and Science Applications International Corporation, Inc. (SAIC).
- The memo states that agencies are strongly encouraged to cut non-essential consulting contracts, providing a list of those intended to be terminated by March 7, 2025. By April 19, 2025, agencies must submit their reviews of non-GSA consulting service contracts.
- According to the GSA, the ten consulting firms identified are set to receive $65.0 billion in fees in 2025. The Department of Defense (DoD) has stated its intention to terminate or descope contracts non-essential to the DoD’s purposes; some of the largest market players with high-value DoD contracts include Booz Allen Hamilton, Deloitte, and Accenture.
- According to the Government Accountability Office, in the fiscal year 2023, government agencies spent $478.0 billion on services, with the DoD accounting for $230.0 billion and non-defense agencies accounting for the rest. The DoD spent $21.3 billion on support, professional, and engineering and technical services, while non-defense agencies spent $21.4 billion on professional services, which includes consulting, training, and support services.
- The Department of Veterans Affairs (VA) initially cancelled 875 contracts (amounting to around $2.0 billion) but has currently paused efforts. However, contract terminations across most agencies are expected to continue.
Positive Trends
The DOJ proposes Google breakup in latest tech antitrust action
- In August, Google was found guilty of operating as a monopoly and engaging in anti-competitive practices through the operation of its search engine business.
- In response to this ruling the Department of Justice (DOJ) has stated it will seek a breakup of Google’s business segments, among other similarly harsh penalties. While the actual penalty Google receives must be approved by the judge, the DOJ’s proposed penalties signal a zero-tolerance policy toward tech monopolies.
- During the last few years, the Federal government has significantly increased its enforcement actions against major technology companies in an effort to contest the high level of market share concentration in this sector.
- These actions include high-profile anti-trust lawsuits against Amazon, Apple, and Meta, in addition to the case against Google. Consequently, the results of these lawsuits could significantly affect the structure of a wide range of tech markets.
Global Backup & Archival Software Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 195 |
| #2 United States | 150 |
| #3 China | 95 |
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2
Geography Drilldown - US
Average Cost of Backup & Archival Software
United States
2026 Market Pricing$0.00 to $XXX.XX
per instance per yearAverage Price
Prices in the Backup & Archival Software market range from $0.00 to $XXX.XX, depending on Storage Space, Features and Automation Level. For example, lower prices are associated with 5 TB ($40.00 to $120.00 per instance per year), whereas higher prices are associated with 100 TB ($126.00 to $290.00 per instance per year).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Backup & Archival Software Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Backup & Archival Software market, prices in the US have grown 1.3% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Backup & Archival Software
Total cost of ownership is High in the Backup & Archival Software market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs.
Negotiated Before
Customization
Installation
Billed During
Maintenance
Labor
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -0.4 in the United States. Buyer power is most positively impacted by Availability of Substitutes. It is most negatively impacted by Price Driver Volatility. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
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- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Data Processing & Hosting
- Computer Manufacturers
- Software Publishers
2nd
Tier Suppliers
- IT Consulting
- Semiconductor & Circuit Manufacturers
- Intellectual Property Licensing Firms
Biggest Backup & Archival Software Suppliers in the US by Revenue
The largest Backup & Archival Software vendors by revenue in the US are Veritas Technologies LLC, Veeam Software Group GmbH and Acronis International GmbH. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Dell Technologies Inc. | Global | ROUND ROCK | >10,000 | 10-15 | ||||
| Veritas Technologies LLC | International | Santa Clara, CA | 1,001-10,000 | 10-15 | ||||
| Veeam Software Group GmbH | International | Baar, CH | 1,001-10,000 | 5-10 | ||||
| International Business Machines Corporation | Global | ARMONK | >10,000 | < 5 | ||||
| Broadcom Inc. | Global | PALO ALTO, CA | >10,000 | < 5 | ||||
| NetApp Inc. | Global | SAN JOSE, CA | >10,000 | < 5 | ||||
| OpenText Corporation | Global | ONTARIO CANADA | >10,000 | < 5 | ||||
| Nortonlifelock Inc. | Global | TEMPE, AZ | 1,001-10,000 | < 5 | ||||
| Commvault Systems Inc. | Global | TINTON FALLS, NJ | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Backup & Archival Software market is % and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is . The cost trend for this component is not available, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Average vendor risk is low as vendors in the market face low competition from substitutes, strong profit levels, and growing demand trends.
Supply chain risk is low in the market as vendors don't regularly require procurement of physical inputs.
Market share concentration is moderate in the market, with the top 3 vendors accounting for up to an estimated 40.0% of the total market revenue.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
Dell Technologies Inc.
Dell Technologies Inc. is a global provider of comprehensive information technology solutions, products, and services. It organizes its business into two segments: the Infrastructure Solutions Group, which offers multi-cloud and big data solutions to simplify, streamline, and automate cloud operations, and... Subscribe to learn more
Veritas Technologies LLC
Veritas Technologies LLC is a private company operating internationally in the information sector. The company's offerings include e-discovery software and backup & archival software. Founded in 2016, the company is currently headquartered in Santa Clara, California, United States of America with an estimated... Subscribe to learn more
Veeam Software Group GmbH
Veeam Software Group GmbH is a private company operating internationally in the information sector. The company's offerings include backup & archival software. Founded in 2006, the company is currently headquartered in Baar, Switzerland with an estimated 5500 employees. Subscribe to learn more
Acronis International GmbH
Acronis International GmbH is a private company operating globally in the information and professional, scientific & technical services sectors. The company's offerings include backup & archival software, file sharing & synchronization services and disaster recovery services. Founded in 2003, the company Subscribe to learn more
Broadcom Inc.
Broadcom Inc. is a public company operating globally in the manufacturing, information and professional, scientific and technical services sectors. The company's offerings include central processing units, transistors, database management systems, network security equipment, wireless access points. Founded... Subscribe to learn more
Commvault Systems Inc.
Commvault Systems Inc. is a public company operating globally in the information sector. The company's offerings include backup & archival software and data archiving & storage services. Founded in 1988, the company is currently headquartered in TINTON FALLS, New Jersey, United States of America with an estimated... Subscribe to learn more
International Business Machines Corporation
International Business Machines Corporation (IBM) is a global integrated computer technology, hardware, software, and services provider. It organizes its business into four segments: Software segment, which provides software solutions for a hybrid cloud platform, data and artificial intelligence, automation,... Subscribe to learn more
NetApp Inc.
NetApp, Inc. is a global provider of a full range of enterprise-class data storage and management solutions. It organizes its business into two segments: the Hybrid Cloud segment, which provides storage management and infrastructure solutions for all environments and workloads, helping modernize data centers,... Subscribe to learn more
Nortonlifelock Inc.
Gen Digital Inc. is a global provider of cybersecurity solutions. It offers real-time threat protection against malware, viruses, adware, ransomware, and other online emerging threats under the Norton, Avast, Avira, AVG, and CCleaner brands; identity theft protection for credit reports, the dark web, social... Subscribe to learn more
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Procurement Management KPIs for the Backup & Archival Software Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Satisfaction (CSAT) and Employee Training Rate. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Testing and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Satisfaction (CSAT) |
|
Customer ratings |
As most buyers of backup and archival software have the same basic set of standards, including reliability and security, customer ratings are a strong indicator of the quality of the software. Backup and archival software with online rates under four stars are likely unreliable. |
| Employee Training Rate |
|
Training length On-going trainings per year |
Buyers should consider a vendor's training program to assess the expertise and qualification of employees providing support. Employees should be well trained in operating the backup and archival software, in addition to cybersecurity training to provide support to clients. |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Features
Does your software backup to other media such as tape?
Does your software backup to the cloud?
User-Friendliness
What steps have you taken to keep the interface simple and clear?
What is the biggest complaint among users about your software?
Customer Support
What level of support comes standard with this software?
Can a higher level of support be purchased? If so, how does it differ?
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Backup & Archival Software RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their business background and why they require backup or archival software.
Buyers should list any backup or archival software suites they already use in addition to their current process for storing data.
Statement Of Need
Buyers should describe the type of documents (e.g. invoices, contracts or legal agreements) the software will need to store and organize.
Buyers should state what method of migration they require (e.g. tape-to-tape, disk-to-tape, or disk-to-disk).
Project Budget
Buyers should specify their budget for backup or archival software.
Buyers should specify their preferred terms for invoicing and payment.
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Our Reports include:
- Opportunity assessment
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- Supply chain and vendors
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- Regulation and business requirements
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