Procurement Market Intelligence Report
Medical & Surgical Equipment Repair
Sourcing Guide & Market Intelligence
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Medical & Surgical Equipment Repair Global Overview
Definition
Summary
Medical and surgical equipment repair, including the repair of various electronic, electromechanical and hydraulic equipment used in healthcare providers’ offices can include small equipment repair, instrument sharpening, sterilizer repair services, full restoration of medical equipment and preventive maintenance. Many healthcare practitioners rely on medical devices for running tests and diagnosing patients. Key buyers include hospitals, laboratories and dental offices, among others.
This Report Includes:
- Medical Equipment Repair
- Surgical Equipment Repair
Not in this Report:
- All Non-Medical Equipment
- All Non-Surgical Equipment
Global Medical & Surgical Equipment Repair Procurement Trends
Discover the top international trends affecting procurement in the global Medical & Surgical Equipment Repair market.
Warning Trends
Public sector demand slumps as the government enters shutdown
- On October 1, the US federal government entered a shutdown after negotiations for a new appropriations bill failed.
- During a government shutdown, essential federal government operations, such as law enforcement, air-traffic control, and social security, persist, while nonessential operations are paused and workers involved in these operations are furloughed. Thus, the current shutdown is expected to result in 750,000 federal workers being furloughed, representing a $400 million reduction in daily expenditure by the federal government.
- This significant reduction in federal spending and operations will affect the entire US economy, weakening aggregate demand and slowing economic growth. For example, the 35-day government shutdown in Q1, 2019, reduced aggregate demand in both the public and private sectors, resulting in a 0.2% reduction in GDP growth that quarter.
- The effects of the shutdown are likely to be most acute in markets where the public sector is a major buyer segment, weakening demand and increasing average vendor risk by destabilizing important revenue streams.
- As negotiations for a new appropriations bill to reopen the government remain ongoing, ProcurementIQ will continue to monitor the situation and update this story with the latest information.
Reciprocal tariffs to increase prices and supply chain risk in the medical equipment industry
- The Trump administration’s reciprocal tariffs, which impose increased general tariffs on all products imported from most nations, are set to take effect on August 7 after rates were finalized on August 1.
- The US medical equipment industry is highly reliant on imported products, with medical equipment imports totaling $122 billion in 2024, or about 19.2% of the total market supply.
- The European Union, Mexico, and China are key importers of medical equipment, accounting for 28.1%, 11.0%, and 9.6% of total medical equipment imports, respectively.
- Thus, the 15.0%, 25.0%, and 54.0% tariffs on imports from the European Union, Mexico, and China will significantly increase the prices of medical equipment. Steel and aluminum imports, common materials in medical equipment manufacturing, also currently face 50.0% tariffs when imported from any nation other than the United Kingdom.
- The Yale Budget Lab projects that key inputs for medical equipment, such as electronic components, metals, plastic, and rubber, will increase in price by 10.4% to 37.6% due to tariffs, indicating domestic producers will face sharp cost increases as well.
Global Medical & Surgical Equipment Repair Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 China | 6,755 |
| #2 Europe | 5,505 |
| #3 United States | 4,800 |
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2
Geography Drilldown - US
Average Cost of Medical & Surgical Equipment Repair
United States
2026 Market Pricing$40.00 to $XXX.XX
per hourAverage Price
Prices in the Medical & Surgical Equipment Repair market range from $40.00 to $XXX.XX, depending on Type of Medical Equipment, Quantity, Reputation of Service Provider and Length of Contract. For example, lower prices are associated with Blood pressure monitor device repair ($50.00 to $300 per hour), whereas higher prices are associated with MRI device repair ($300 to $500 per hour).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Medical & Surgical Equipment Repair Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Medical & Surgical Equipment Repair market, prices in the US have grown 2.7% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
Wondering where prices are heading?
Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Medical & Surgical Equipment Repair
Total cost of ownership is Medium in the Medical & Surgical Equipment Repair market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Hidden Fees may raise the total cost of ownership unexpectedly.
Negotiated Before
Financing
Billed During
Upgrades
Unforeseen
Hidden Fees
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.8 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Recent Price Volatility. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Medical Equipment Suppliers
- Computer & Packaged Software Wholesalers
- Local Freight Trucking Companies
2nd
Tier Suppliers
- Plastic & Resin Manufacturers
- Steel and Aluminum Suppliers
- Computer Manufacturers
- Gasoline and Petroleum Wholesalers
Biggest Medical & Surgical Equipment Repair Suppliers in the US by Revenue
The largest Medical & Surgical Equipment Repair vendors by revenue in the US are BPI Medical Inc., NovaMed Corporation and Henry Schein Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Stryker Corp | Global | PORTAGE, MI | >10,000 | 15-20 | ||||
| Agiliti Health, Inc. | National | Eden Prairie, MN | 1,001-10,000 | 15-20 | ||||
| Siemens Ag | Global | Munich , DE | >10,001 | 20-25 | ||||
| General Electric Company | Global | EVENDALE | >10,000 | 20-25 | ||||
| Koninklijke Philips Nv | Global | Amsterdam, NL | >10,001 | 5-10 | ||||
| Henry Schein Inc. | Global | MELVILLE | >10,000 | 5-10 | ||||
| Alpha Source Inc. | Global | Milwaukee, WI | 251-500 | < 5 | ||||
| Quest International Inc. | Global | Irvine, CA | 101-250 | < 5 | ||||
| BPI Medical Inc. | International | Fife, WA | 25-50 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Medical & Surgical Equipment Repair market is 5.6% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Vendor risk is moderate when taking into considerations the life cycle of the market being in late maturity and the ease of entry into the market with low barriers. High competition balances out the effect of so many competitors entering the market and taking more advantage of the growth in the market promotes healthy competition.
Market share concentration for medical and surgical equipment repair services is high and competitive. Aside from technical experience and capital for new equipment, potential entrants face minimal barriers into the market and also combat low barriers to entry that encourage more companies to take advantage of the growth of this market, keeping market competition healthy.
There is a moderate risk to the supply chain for medical equipment repair services due to highly volatile factors such as the ever-fluctuating price of crude oil. The high demand for medical treatment and fluctuating price of crucial components to medical equipment repair harms buyer power and makes it harder to budget accurately.
As a net importer in the medical and surgical equipment rental market, US buyers' procurement strategies may be influenced by factors such as cost considerations and international competition and will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer can restrict buyer power and reduce their ability to dictate terms and conditions in procurement transactions, and will have less control over pricing, quality, and availability of the goods or services they need.
Supplier Information
Agiliti Health, Inc.
Agiliti Health, Inc. is a private company operating nationally in the real estate & rental & leasing, healthcare & social assistance and other services (except public administration) sectors. The company's offerings include physical therapy services, medical & surgical equipment repair and medical equipment... Subscribe to learn more
Stryker Corp
Stryker Corporation is engaged in the development, commercialization and marketing of medical technology products. The firm's product categories include Orthopaedics, Medical and Surgical, and Neurotechnology and Spine. Its products include implants used in joint replacement and trauma surgeries, surgical... Subscribe to learn more
General Electric Company
General Electric Company (dba GE Aerospace) is a global aerospace company that provides engines, systems, and services to commercial, government, and military markets. It organizes its business into two segments: the Commercial Engines & Services segment, which designs and manufactures jet engines for commercial... Subscribe to learn more
Siemens Ag
Siemens Ag is a public company operating globally in the manufacturing, information, real estate & rental & leasing, professional, scientific & technical services, administration, business support and waste management services and other services (except public administration) sectors. The company's offerings... Subscribe to learn more
Henry Schein Inc.
Henry Schein, Inc. is a solutions company for healthcare professionals in the dental and medical markets. It organizes its business into two segments: the HealthCare Distribution segment, which offers consumable products, small equipment, laboratory products, large equipment, equipment repair services, branded... Subscribe to learn more
Koninklijke Philips Nv
Koninklijke Philips Nv is a public company operating globally in the manufacturing, real estate & rental & leasing and other services (except public administration) sectors. The company's offerings include capacitors, security lighting, ct scanners, mri scanners, automated external defibrillators. Founded... Subscribe to learn more
Alpha Source Inc.
Alpha Source Inc. is a private company operating globally in the other services (except public administration) sector. The company's offerings include medical & surgical equipment repair. Founded in 1986, the company is currently headquartered in Milwaukee, Wisconsin, United States of America with an estimated... Subscribe to learn more
BPI Medical Inc.
BPI Medical Inc. is a private company operating internationally in the other services (except public administration) sector. The company's offerings include medical & surgical equipment repair. Founded in 1976, the company is currently headquartered in Fife, Washington, United States of America with an estimated... Subscribe to learn more
NovaMed Corporation
NovaMed Corporation is a private company operating nationally in the other services (except public administration) sector. The company's offerings include medical & surgical equipment repair. Founded in 1963, the company is currently headquartered in Trumbull, Connecticut, United States of America with an... Subscribe to learn more
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Procurement Management KPIs for the Medical & Surgical Equipment Repair Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Customer Acquisition Cost. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Pricing and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Total resolution time Number of resolved tickets |
The average resolution time represents the average amount of time it takes to resolve a support ticket for medical equipment repair regardless if the product needs to be shipped to the repair facilities or if a technician travels to the buyer. The average resolution time can be used to determine a company’s support responsiveness. |
| Customer Acquisition Cost |
|
Total marketing costs Total sales costs Number of customers acquired |
The customer acquisition cost can be used to determine how much it costs to establish a customer relationship. The customer acquisition cost can be used to determine the efficiency of customer acquisition processes. |
|
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Experience and Expertise
Do you have experience in servicing various brands and types of equipment? Which brands and types do you frequently repair?
Do you provide services in various geographic regions? Can you describe your mail order and delivery capabilities?
Deployment Method
Can you describe your general protocol for responding to the request for repair services?
How fast can you fulfill a repair service request?
Qualifications
What are the general qualifications of your technical personnel?
How many years of experience in medical equipment repair does your staff have on average?
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Medical & Surgical Equipment Repair RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should provide a general overview of their organization, including facility type and size (e.g., hospital, clinic, or nursing care facility).
Buyers should provide information about the location and number of sites.
Statement Of Need
Buyers should specify what types of medical and surgical equipment they require repair services for.
Buyers should specify how many pieces of medical and surgical equipment they require services for.
Project Budget
If one exists, buyers should specify their budget for the desired pharmacy automation systems and related products and services.
Vendors should provide a detailed cost breakdown for the requested healthcare services.
The RFP process made easy
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
