Procurement Market Intelligence Report

Travel Management Software
Sourcing Guide & Market Intelligence

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Travel Management Software Global Overview

Definition

Summary

Travel management software manages trip approval, booking, expense submission, reimbursement, and other administrative tasks to help businesses oversee, regulate, and coordinate travel activities and expenses. Travel management software interacts with users through either a browser or an application, processes information through the cloud, and typically generates an expense report. The software is useful for any organization with frequent travel requirements, such as government agencies, educational institutions, healthcare companies, and law firms.

This Report Includes:

  • Trip Approval
  • Travel Booking
  • Expense Submission
  • Expense Reimbursement

Not in this Report:

  • ERP Software
  • Accounting Software
  • Corporate Travel Management Services

Global Travel Management Software Procurement Trends

Discover the top international trends affecting procurement in the global Travel Management Software market.

Positive Trends


The DOJ proposes Google breakup in latest tech antitrust action

  • In August, Google was found guilty of operating as a monopoly and engaging in anti-competitive practices through the operation of its search engine business.
  • In response to this ruling the Department of Justice (DOJ) has stated it will seek a breakup of Google’s business segments, among other similarly harsh penalties. While the actual penalty Google receives must be approved by the judge, the DOJ’s proposed penalties signal a zero-tolerance policy toward tech monopolies.
  • During the last few years, the Federal government has significantly increased its enforcement actions against major technology companies in an effort to contest the high level of market share concentration in this sector.
  • These actions include high-profile anti-trust lawsuits against Amazon, Apple, and Meta, in addition to the case against Google. Consequently, the results of these lawsuits could significantly affect the structure of a wide range of tech markets.

Global Travel Management Software Market - Suppliers by Region

Country/Region Number of Suppliers
#1 Europe 165
#2 United States 125
#3 China 85

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  • Canada
  • United States
  • Mexico
  • Latin America
  • South America
  • India
  • China
  • Europe
  • Africa & Middle East
  • Australi & New Zealand
  • Oceania & Southeast Asia

2

Geography Drilldown - US & Europe

Average Cost of Travel Management Software

United States

2026 Market Pricing
$0.00 to $XX.XX
per month

Europe

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Average Price

Prices in the Travel Management Software market range from $0.00 to $XX.XX, depending on Number of Users, Level of Service, Features, Platform Compatibility and Booking Fees. For example, lower prices are associated with 1-25 users ($0 to $299 per month) and 26-50 users ($0 to $599 per month), whereas higher prices are associated with 51-100 users ($0 to $1,200 per month) and 101+ users.

Need the scoop on international price trends?

Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.

Travel Management Software Category Price Trends

Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Travel Management Software market, prices in the US have grown 1.9% from 2022 to 2025. Meanwhile, the recent three-year CAGR for Europe is +2.1%.

United States (2022-2025)

1.9%
Compound Annual Growth Rate

Europe (2022-2025)

2.1%

Compound Annual Growth Rate

Wondering where prices are heading?

Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.

Cost Analysis - Total Cost of Ownership for Travel Management Software

Total cost of ownership is High in the Travel Management Software market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Cancellations may raise the total cost of ownership unexpectedly.

Negotiated Before

Implementation

Prior to finalizing the contract, suppliers provide an estimate for the number of hours the implementation will take and an hourly rate for the consultants that carry out the implementation. Buyers can then negotiate lower rates for the implementation or discounts to the software price in lieu of implementation discounts.

Billed During

Training

While the implementation period may include a certain number of training hours, ongoing training and support will be billed as needed throughout the duration of the contract.

Membership fees

For every travel booking, buyers incur ancillary fees of around $8.00 on average. Agent-assisted travel booking fees are typically higher, at about $32.00 on average.

Unforeseen

Cancellations

Buyers that choose to cancel the software subscription prior to the end of the contract period may be liable for early termination fees, depending on the contract terms.

Buyer Power in Procurement Negotiations

In 2026, buyer power amounts to -0.8 in the United States. Buyer power is most positively impacted by Forecast Price Trend. It is most negatively impacted by Recent Developments. Subscribers can access details on eight other factors that impact buyer power. Learn more

United States

-0.8

Europe

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Buyer power forecasts: your glimpse into the future

Develop strategies for the upcoming year and identify unforeseen opportunities for buying now

  • Actionable "Buy Now" and "Buy Later" insights
  • Near-real-time updates to current and forecast Buyer Power Scores
  • Methodology and weightings for Buyer Power Score Components

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Supply Chain Risk

The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:

1st

Tier Suppliers

  • Computer Manufacturers
  • Intellectual Property Licensing Firms
  • Data Processing & Hosting Service Providers
  • Operating Systems & Productivity Software Publishers

2nd

Tier Suppliers

  • Semiconductor & Circuit Manufacturers
  • Law Firms
  • Wired Telecom Carriers
  • Computer Peripheral Manufacturers

Biggest Travel Management Software Suppliers in the US by Revenue

The largest Travel Management Software vendors by revenue in the US are AmTrav, Atriis Technologies and Travelator Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more

Supplier Operational Size Headquarters Number of Employees Market Share (%) Market Share Performance (3yr trend) Total Revenue ($ million) Profit Level (%) Risk Level
American Express Co Global NEW YORK >10,000 5-10
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Sap Se Global WALLDORF >10,000 5-10
Expedia Group, Inc. Global SEATTLE, WA >10,000 5-10
Sabre Corporation Global SOUTHLAKE, TX 1,001-10,000 < 5
Navan, Inc. Global Palo Alto, CA 1,001-10,000 < 5
Deem Inc. Global Langley, CA 1,001-10,000 < 5
AmTrav National Chicago, IL 101-250 < 5
Atriis Technologies Global Marietta, GA 25-50 < 5
Travelator Inc. National San Francisco, CA 25-50 < 5

Looking for a list of suppliers by country?

Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.

Profit Analysis

The average profit margin across vendors in the Travel Management Software market is 17.2% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more

Vendor & Supply Chain Analysis

Large vendors are usually financially healthy, indicating that these businesses are thriving and have a low bankruptcy risk. Small vendors are more prone to financial health risks due to their limited profitability, thereby leading to a moderate level of vendor financial risk on average.

There are about 125 providers of travel management software in the US market, none of which hold a significant market share. Because developing travel management software does not require a significant amount of investment, the low barriers to entry have led to many new vendors entering the travel management software market.

Upstream supply chain risk is generally low due to suppliers' minimal physical input requirements to develop the software. However, downstream supply chain risk is high due to volatility in travel trends and uncertainty surrounding the future of business travel.

The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.

Supplier Information

American Express Co

American Express Co is a public company operating globally in the information, finance and insurance and administration, business support and waste management services sectors. The company's offerings include travel management software, international air travel, domestic air travel, payroll card services,... Subscribe to learn more

Expedia Group, Inc.

Expedia Group, Inc. is a public company operating globally in the information and administration, business support and waste management services sectors. The company's offerings include travel management software, international air travel, domestic air travel and corporate travel services. Founded in 1996,... Subscribe to learn more

Sap Se

Sap Se is a public company operating globally in the information, professional, scientific & technical services and educational services sectors. The company's offerings include warehouse management systems, travel management software, recruitment software, order tracking software, contract management software.... Subscribe to learn more

AmTrav

AmTrav is a private company operating nationally in the information sector. The company's offerings include travel management software. Founded in 1989, the company is currently headquartered in Chicago, Illinois, United States of America with an estimated 175 employees. Subscribe to learn more

Atriis Technologies

Atriis Technologies Ltd. is a private company operating globally in the information sector. The company's offerings include travel management software. Founded in 2013, the company is currently headquartered in Caesarea, Israel with an estimated 175 employees. Subscribe to learn more

Deem Inc.

Deem Inc. is a private company operating globally in the information sector. The company's offerings include travel management software. Founded in 2001, the company is currently headquartered in Langley, California, United States of America with an estimated 5500 employees. Subscribe to learn more

Emburse Inc.

Emburse Inc. is a private company operating globally in the information sector. The company's offerings include travel management software. Founded in 2020, the company is currently headquartered in Los Angeles, California, United States of America with an estimated 783 employees. Subscribe to learn more

Navan, Inc.

Navan, Inc. is a private company operating globally in the information sector. The company's offerings include travel management software. Founded in 2015, the company is currently headquartered in Palo Alto, California, United States of America with an estimated 5500 employees. Subscribe to learn more

Sabre Corporation

Sabre Corporation is a public company operating globally in the information and administration, business support and waste management services sectors. The company's offerings include travel management software and travel risk management services. Founded in 1960, the company is currently headquartered in... Subscribe to learn more

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Procurement Management KPIs for the Travel Management Software Market

Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Critical Bugs. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on System Availability and other factors.

KPI Level of Importance (1-5) Measurements Key Considerations
Average Resolution Time

Length of time from query to solution

Consistency of resolution times

Vendors should be measured on their ability to quickly resolve issues.

Queries regarding upcoming trips should be resolved before the trip is set to take place.

Critical Bugs

Number of flagged system bugs

Severity of flagged system bugs

If there are critical bugs, this can result in inefficient work or downtime.

Suppliers should have a well-established protocol for identifying and resolving critical bugs and should provide regular updates to buyers until the bug is resolved.

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Questions to Ask During Procurement Negotiations

How can I gain leverage during negotiations?

Competition

What is your reputation among competitors and customers? How have you developed this reputation?

What sets your travel management software apart from your competitors'?

Customer Service

Do clients have dedicated account managers or do they call a general support line? If applicable, how many clients does each account manager look after?

What systems or software do you use to manage accounts?

Experience and Expertise

How long have you provided travel management software to your longest-tenured client?

How long have you served customers in my industry?

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Travel Management Software RFP Guidelines

What should my RFP include?

Organizational Overview

Buyers should include details about their organization, such as their location(s) and the number of employees.

Buyers should specify the reasons for purchasing travel management software and include the benefits they expect to receive. If buyers are switching to a new software from an incumbent provider, they should specify the reasons for switching.

Statement Of Need

Buyers should provide a list of desired features that the software should include (e.g., automatic reporting of travel spend, mobile application availability).

Buyers should provide a list of additional software with which the travel management software must be able to integrate.

Project Budget

Buyers should reference the Benchmark Price and Total Cost of Ownership sections of this report for assistance in creating a budget.

Buyers should specify their budget for the travel management software and for booking fees

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  • Opportunity assessment
  • Market dynamics
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  • Buyer power levers
  • Price environment and market pricing
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  • Total cost of ownership
  • Cost structure benchmarks and analysis
  • Supply chain and vendors
  • Global supplier breakdown
  • Market share concentration
  • Regulation and business requirements
  • Vendor management and KPIs
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