Procurement Market Intelligence Report
Travel Risk Management Services
Sourcing Guide & Market Intelligence
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Travel Risk Management Services Global Overview
Definition
Summary
Travel risk management providers evaluate, recommend and develop travel policies and procedures, then coordinate with third-party providers to offer travel advisories regarding weather, security threats, accidents and disease. They also deliver on-site emergency assistance to travelers and conduct travel training.
This Report Includes:
- Travel Advisories
- Developing & Recommending Travel Procedures
- Daily Intelligence Briefings
- Travel Tracking
Not in this Report:
- Travel Booking Services
- Travel Management Software
Global Travel Risk Management Services Procurement Trends
Discover the top international trends affecting procurement in the global Travel Risk Management Services market.
Warning Trends
United States announces additional tariffs on China
- In February 2025, the United States announced 10.0% tariffs on imports from China. The tariffs took effect on February 4, 2025.
- The tariff plan applies to all merchandise imported for consumption and applies in addition to other duties and fees that are in place, with limited exceptions.
- In response, China announced a 15.0% tariff on products such as coal and natural gas, as well as a 10.0% tariff on crude oil, agricultural machinery, pickup trucks, and large cars. The tariff executive orders indicate retaliatory tariffs could lead to further escalation in rates.
- Providers in this market rely on inputs often sourced from China. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
United States postpones plans for sweeping tariffs on Canada and Mexico
- In February 2025, the United States announced 25.0% tariffs on imports from Canada and Mexico.
- Though initially set to take effect on February 4, 2025, the implementation of tariffs on Canada and Mexico has been postponed 30 days to allow for further negotiation.
- The tariff plan initially proposed by the US applies to all merchandise imported for consumption and applies in addition to other duties or fees that are in place, with limited exceptions.
- Providers in this market rely on input costs often sourced from an affected country. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
Global Travel Risk Management Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 United States | 700 |
| #2 Europe | 405 |
| #3 China | 405 |
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Geography Drilldown - US
Average Cost of Travel Risk Management Services
United States
2026 Market Pricing$1.60 to $X.XX
per traveler per tripAverage Price
Prices in the Travel Risk Management Services market range from $1.60 to $X.XX, depending on Scope of Services, Travel Destinations and Length & Number of Trips. For example, lower prices are associated with Simple services (e.g., notifying travels of weather conditions, phone assistance during business hours, etc.) ($1.60 to $3.50 per traveler per trip), whereas higher prices are associated with Complex services (e.g., on-site assistance for managing travel disruptions, daily intelligence briefings, etc.) ($3.00 to $6.00 per traveler per trip).
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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Travel Risk Management Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Travel Risk Management Services market, prices in the US have grown 0.2% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Travel Risk Management Services
Total cost of ownership is High in the Travel Risk Management Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Scope Changes may raise the total cost of ownership unexpectedly.
Negotiated Before
Pre-evaluation
Installation
Billed During
Travel
Support
Unforeseen
Scope Changes
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -0.5 in the United States. Buyer power is most positively impacted by Price Driver Volatility. It is most negatively impacted by Forecast Price Trend. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Computer & Software Wholesalers
- Internet Service Providers
- Domestic & International Airlines
- Commercial Leasing Service Providers
2nd
Tier Suppliers
- Computer Manufacturers
- Transmission Line Construction Providers
- Gasoline & Petroleum Wholesalers
- Aircraft Engine & Parts Manufacturers
- Real Estate Brokers
Biggest Travel Risk Management Services Suppliers in the US by Revenue
The largest Travel Risk Management Services vendors by revenue in the US are CWT Global B.V., Aon Plc and The American Automobile Association, Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| American Express Co | Global | NEW YORK | >10,000 | 15-20 | ||||
| CWT Global B.V. | Global | Minneapolis, MN | >10,000 | 15-20 | ||||
| Bcd Holdings N.V. | Global | Utrecht, NL | >10,000 | 5-10 | ||||
| Aon Plc | DUBLIN 2 | >10,000 | < 5 | |||||
| G4S PLC | Global | London, UK | >10,001 | < 5 | ||||
| The American Automobile Association, Inc. | International | Heathrow, FL | >10,001 | < 5 | ||||
| Sabre Corporation | Global | SOUTHLAKE, TX | 1,001-10,000 | < 5 | ||||
| Control Risks Group Limited | Global | London, UK | 1,001-10,000 | < 5 | ||||
| International SOS Assistance Inc. | Global | SG | 1,001-10,000 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Travel Risk Management Services market is 4.8% and rising. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
The market’s moderate financial risk level on average gives buyers some ability to negotiate discounts, and insulate most vendors in the market from the possibility of bankruptcy. Travel demand often fluctuates alongside the overall economy, adding some vulnerability to vendor profit levels.
Although there is a moderate degree of market share concentration giving top suppliers some pricing power, the majority of suppliers compete intensely for business.
Supply chain risk is moderate for the travel risk management services market, as suppliers face significant risk from domestic and international airlines.
The United States is a net importer of computers, as it imports more computers than it exports. This adds risk for supplier stability as computer supply can vary due to external factors like currency exchange rates and trade policies.
Supplier Information
American Express Co
American Express Co is a public company operating globally in the information, finance and insurance and administration, business support and waste management services sectors. The company's offerings include travel management software, international air travel, domestic air travel, payroll card services,... Subscribe to learn more
CWT Global B.V.
Global Business Travel Group, Inc. is a B2B travel platform operator under the American Express Global Business Travel brand. It provides a full suite of technology-enabled solutions to business travelers and business clients, suppliers of travel content, and third-party travel agencies. It provides travel... Subscribe to learn more
Bcd Holdings N.V.
Bcd Holdings N.V. is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include domestic air travel, corporate travel services and travel risk management services. Founded in 1975, the company is currently headquartered... Subscribe to learn more
Aon Plc
Aon plc is engaged in the marketing and servicing of a range of management and financial services spanning risk managementm insurance and reinsurance brokerage, and human resource consulting and outsourcing. Its business is divided into two segments: Risk Solutions (risk management through insurance advisory,... Subscribe to learn more
Control Risks Group Limited
Control Risks Group Limited is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include travel risk management services and temporary security staffing. Founded in 1975, the company is currently headquartered in London,... Subscribe to learn more
G4S PLC
G4S PLC is a public company operating globally in the administration, business support and waste management services sector. The company's offerings include travel risk management services and investigative services. Founded in 2004, the company is currently headquartered in London, England, United Kingdom... Subscribe to learn more
International SOS Assistance Inc.
International SOS Assistance Inc. is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include travel risk management services. Founded in 1985, the company is currently headquartered in Blue Bell, Pennsylvania, United... Subscribe to learn more
On Call International Llc
On Call International Llc is a private company operating globally in the administration, business support and waste management services sector. The company's offerings include travel risk management services. Founded in 1995, the company is currently headquartered in Salem, New Hampshire, United States of... Subscribe to learn more
Sabre Corporation
Sabre Corporation is a public company operating globally in the information and administration, business support and waste management services sectors. The company's offerings include travel management software and travel risk management services. Founded in 1960, the company is currently headquartered in... Subscribe to learn more
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Procurement Management KPIs for the Travel Risk Management Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Response Time and Customer Satisfaction (CSAT). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Response Time and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Response Time |
|
Time of query Time to response Total Time from query to response |
The average response time represents the average amount of time it takes to respond to a client's query. Due to the extensive planning that goes into corporate travel, any delays or confusion regarding travel risk management policies or the conditions of a client's destinations must be addressed immediately. Should buyers have earnest questions regarding the safety of a given location, or should they be unable to access any designated software, vendors must provide information in a timely manner so that operations may proceed smoothly. |
| Customer Satisfaction (CSAT) |
|
Number of Positive customer responses Number of customer responses |
Although client satisfaction is always an important quality factor, it is especially crucial for travel risk management services because it indicates how quickly and appropriately a supplier is generally able to respond to travel disruptions. Buyers can gain an understanding of this measure by seeking references and reviews from current and former clients. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Customer Support
Do you offer 24-hour customer account and technical support services?
What is your process for dealing with travel disruptions and emergencies? Do you ever take proactive action?
Technology
What proprietary software or technology do you use? How will that affect our ability to maintain and troubleshoot in-house?
Can I integrate your content with other vendor software, such as CRM and VRM programs?
Competition
How do you attract new clients and retain existing clients?
What is your client turnover rate? How long do your contracts last on average?
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Travel Risk Management Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organizational structure, including the industry in which they operate.
Buyers should describe their current travel policies and their objective in seeking travel risk management services.
Statement Of Need
Buyers should provide a list of the destinations, countries or regions for which they expect travel coverage.
Buyers should provide their historical travel volumes and expenses, and any projected changes in the years for which they are seeking a contract.
Project Budget
Buyers should state their total annual budget for the contract.
Buyers should request a detailed breakdown of the subscription costs, including overage fees.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
