Procurement Market Intelligence Report

Case Goods
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Case Goods Global Overview

Definition

Summary

Case goods are furniture designed for storage, such as desks, credenzas, drawer sets, and other storage and organization furniture. Case goods are predominantly made from metal and wood, although plastic case goods are also available. Market products are distributed by manufacturers, wholesalers, and retailers and are used in offices, industrial sites, and in other commercial environments. Key buyers include general manufacturers, commercial builders, real estate developers, and real estate investment trusts.

Global Case Goods Procurement Trends

Discover the top international trends affecting procurement in the global Case Goods market.

Warning Trends


Tariffs to negatively impact the furniture and furnishings sector

  • The Trump Administration’s reciprocal tariffs, which apply general tariff rate increases to most leading US trade partners, took effect on August 7, after the administration finalized the rates on August 1. These changes will significantly increase the tariff rate on leading furniture import sources, including Canada (35.0%), China (54.0%), Mexico (25.0%), and Vietnam (20.0%).
  • Additionally, the United States nearly tripled the tariff rate on Canadian lumber from 7.66% to 20.56% in late July. While lumber is typically exempt from the general tariffs on Canada and Mexico because it is wholly produced in Canada or Mexico, making it eligible for the United States-Mexico-Canada Agreement (USMCA) tariff exemption, this lumber-specific tariff will significantly increase the cost for American furniture producers to source lumber.
  • Common metals in furniture production, including aluminum, copper, and steel, face 50.0% tariffs at the start of August, further increasing the input costs of domestic furniture production. In October, the Trump Administration raised tariffs on softwood timber and lumber to 10.0%, upholstered wood furniture to 25.0%, and kitchen cabinets, vanities, and associated parts to 25.0%; and the tariff on upholstered furniture will be raised to 30.0%, and the rate for kitchen cabinets, vanities, and associated parts will be raised to 50.0% at the start of the new year.
  • According to a FurnitureToday survey of 420 retailers, tariffs are expected to have a significant impact on 70.0% of furniture and furnishings businesses, and few believe they will avoid the impact of tariffs. Around 27.0% of furniture and furnishings retailers are expected to raise prices immediately in the face of new tariffs.
  • Higher tariffs on US imports of furniture and furnishings are also likely to contribute to supply chain issues, reduced inventory selection, and longer lead times. The increase in the average tariff rate will also increase costs for raw materials used to manufacture furniture and furnishings, pressuring prices upward.

Increased tariffs on copper imports take effect

  • On August 1, the Trump administration implemented 50.0% tariffs on imported copper. Chile and Canada will be most impacted by these tariffs, as they account for a combined 87.0% of all copper imports in the United States.
  • However, these tariffs are less sweeping than initially expected, only applying to semi-finished copper products, while excluding high-purity refined copper and copper input materials, such as ore and concentrate. As leading importers, such as Chile and Canada, have both high copper mining and refining capacities, they will likely avoid most of these tariffs by either exporting the copper in its unrefined form or refining the copper before exporting it to the United States
  • These copper tariff exemptions limit the impact on the electronics and electrical equipment sectors because these applications require refined copper due to its optimal conductive properties.
  • Thus, the prices of metal alloys that include copper, consumer products made from copper, tools, plumbing, corrosion-resistant alloys, and construction materials made from copper are forecast to rise by an average of 39.2%, according to the Yale Budget Lab.

United States announces new tariffs on all imported steel

  • In February 2025, the United States announced 25.0% tariffs on all imported steel with no exemptions or exceptions. The tariffs took effect on March 12, 2025. On June 4th, these tariffs were increased further to 50%. These tariffs were not impacted by a recent court decision that temporarily suspended duties on certain goods as they were implemented under Section 232 of the Trade Expansion Act.
  • Previously, countries such as Canada, Mexico, and Brazil, the top exporters of steel to the United States, had exemptions from tariffs. These have now been removed and all imported steel, regardless of origin, will be subject to the 50.0% tariff. However, on May 8th, the US announced an agreement with the United Kingdom to remove all levies on steel exported from the UK.
  • When tariffs on steel imports were introduced in March 2018, they contributed to an increase in the price of steel and steel products. According to the Bureau of Labor Statistics, the price of steel-milled products increased by 10.2% in the year after the tariffs were implemented. This market heavily relies on steel as an input and may be impacted by this policy.

Global Case Goods Market - Suppliers by Region

Country/Region Number of Suppliers
#1 India 73,335
#2 Oceania & Southeast Asia 57,790
#3 Europe 54,935

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  • Canada
  • United States
  • Mexico
  • Latin America
  • South America
  • India
  • China
  • Europe
  • Africa & Middle East
  • Australi & New Zealand
  • Oceania & Southeast Asia

2

Geography Drilldown - US

Average Cost of Case Goods

United States

2026 Market Pricing
$50.00 to $XX,XXX.XX
per unit

Average Price

Prices in the Case Goods market range from $50.00 to $XX,XXX.XX, depending on Features, Size, Type of Material and Quantity. For example, lower prices are associated with Free standing products (e.g., dressers and bookcases) ($50.00 to $10,000 per unit), whereas higher prices are associated with Attached or fixed products (e.g., custom built-in cabinets or wall units) ($1,200 to $15,000 per unit).

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Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.

Case Goods Category Price Trends

Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Case Goods market, prices in the US have declined -3.0% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more

United States (2022-2025)

-3.0%
Compound Annual Growth Rate
United States (2025-2028)

Compound Annual Growth Rate

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Wondering where prices are heading?

Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.

Cost Analysis - Total Cost of Ownership for Case Goods

Total cost of ownership is Low in the Case Goods market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Obsolescence may raise the total cost of ownership unexpectedly.

Negotiated Before

Installation

If requested, vendors can assemble case goods for buyers.

Billed During

Spare Parts

Buyers may need to replace components after the case good has been in use for some time.

Warranties

Although a warranty may be included in the base price for some contracts, buyers may also have to choose from a list of warranty options at an additional cost in many cases. Standard warranties usually do not cover normal wear and tear, misuse or abuse of the product, exposure to unusual conditions or damages incurred by contact with seating products, tables, desks or other surfaces.

Unforeseen

Obsolescence

Case goods are subject to wear and tear, which typically is not covered by a warranty.

Buyer Power in Procurement Negotiations

In 2026, buyer power amounts to -1.8 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Recent Price Trend. Subscribers can access details on eight other factors that impact buyer power. Learn more

United States

-1.8

Buyer power forecasts: your glimpse into the future

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  • Near-real-time updates to current and forecast Buyer Power Scores
  • Methodology and weightings for Buyer Power Score Components

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Supply Chain Risk

The average level of supply chain risk is assessed as High, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:

1st

Tier Suppliers

  • Lumber Wholesalers
  • Iron & Steel Manufacturers
  • Plastic & Resin Manufacturers

2nd

Tier Suppliers

  • Sawmills and Wood Producers
  • Iron Ore Miners
  • Petroleum Refiners

Biggest Case Goods Suppliers in the US by Revenue

The largest Case Goods vendors by revenue in the US are Williams-Sonoma, Inc., Knoll, Inc. and Kimball International Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more

Supplier Operational Size Headquarters Number of Employees Market Share (%) Market Share Performance (3yr trend) Total Revenue ($ million) Profit Level (%) Risk Level
Inter Ikea Systems B.V. Global LN Delft, NL >10,000 5-10
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Ashley Furniture Industries, Inc. Global Arcadia, WI 1,001-10,000 5-10
Staples Inc. Global Framingham, MA >10,000 < 5
Millerknoll, Inc. Global ZEELAND >10,000 < 5
Steelcase Inc. Global GRAND RAPIDS, MI >10,000 < 5
Hni Corporation International MUSCATINE 1,001-10,000 < 5
Kimball International Inc. International JASPER 1,001-10,000 < 5
Knoll, Inc. Global East Greenville 1,001-10,000 < 5
Ethan Allen Interiors Inc. Global DANBURY, CT 1,001-10,000 < 5

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Profit Analysis

The average profit margin across vendors in the Case Goods market is 3.1% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is rising, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more

Vendor & Supply Chain Analysis

Market share concentration is low due to numerous furniture suppliers, similar product lines, and high transportation costs driving demand toward local vendors. Low market share concentration promotes price competition which benefits buyers.

Vendors face moderate risk due to increased competition from imports and low profit margins, but larger vendors face less risk. Risk is passed on to buyers in the form of higher pricing.

Case goods face high supply chain risk due to high demand materials like steel and wood being key components in case goods. As a result, buyers experience higher pricing as vendors try to mitigate risk.

As a net importer in the case goods market, US buyers' procurement strategies may be influenced by factors such as cost considerations and international competition and will need to carefully evaluate pricing options and potentially seek out more cost-effective solutions. Being a net importer can restrict buyer power and reduce their ability to dictate terms and conditions in procurement transactions, and will have less control over pricing, quality, and availability of the goods or services they need.

Supplier Information

Ashley Furniture Industries, Inc.

Ashley Furniture Industries, Inc. is a private company operating globally in the manufacturing sector. The company's offerings include restaurant furniture, bookcases and case goods. Founded in 1945, the company is currently headquartered in Arcadia, Wisconsin, United States of America with an estimated employee... Subscribe to learn more

Inter Ikea Systems B.V.

Inter IKEA Systems BV is a private company operating in the manufacturing sector. The company's offerings include case goods. Founded in 1943, the company is currently headquartered in LN Delft, Netherlands with an estimated 10000 employees. Subscribe to learn more

Ethan Allen Interiors Inc.

Ethan Allen Interiors Inc. is a public company operating globally in the manufacturing sector. The company's offerings include case goods. Founded in 1932, the company is currently headquartered in DANBURY, Connecticut, United States of America with an estimated 4239 employees. Subscribe to learn more

Hni Corporation

HNI Corporation is a global designer and marketer of workplace furnishings and residential building products. Its workplace furnishings include furniture systems, seating, storage, tables, architectural products, ancillary products, and hospitality products. Its residential building products comprise gas,... Subscribe to learn more

Kimball International Inc.

Kimball Electronics, Inc. is a global contract manufacturing services provider to the automotive, medical, and industrial end market verticals. It offers engineering and supply chain support for producing electronic assemblies and other products, including medical devices, medical disposables, precision molded... Subscribe to learn more

Knoll, Inc.

Knoll, Inc. is a global manufacturer of commercial and residential furniture, accessories, lighting, and coverings under various brands. It organizes its business into two reportable segments: the Office segment, which supplies office systems furniture, seating, storage, tables, desks, and accessories, under... Subscribe to learn more

Millerknoll, Inc.

MillerKnoll Inc. is a designer, manufacturer, and distributor of interior furnishings for residential, office, healthcare, and educational settings. It offers furniture systems, seating, freestanding furniture, storage, case goods, textile products, leather, felt, acoustic products, and related services. Subscribe to learn more

Staples Inc.

Staples Inc. is a private company operating globally in the manufacturing, manufacturing, manufacturing, information, professional, scientific & technical services and administration, business support and waste management services sectors. The company's offerings include printing & writing paper, business... Subscribe to learn more

Steelcase Inc.

Steelcase Inc. is a public company operating globally in the manufacturing sector. The company's offerings include dry erase boards, bookcases, filing cabinets, office desks, conference tables. Founded in 1912, the company is currently headquartered in GRAND RAPIDS, Michigan, United States of America with... Subscribe to learn more

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Procurement Management KPIs for the Case Goods Market

Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Mean Time to Failure (MTTF) and On-Time Delivery (OTD). Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Delivery and other factors.

KPI Level of Importance (1-5) Measurements Key Considerations
Mean Time to Failure (MTTF)

Case good lifespan

Number of case goods

Case goods are subject to wear and tear which can render them unusable.

More durable case goods may provide better functionality and comfort.

On-Time Delivery (OTD)

Estimated shipment delivery date

Actual shipment delivery date

Most case goods shipments are delivered, which makes delivery accuracy crucial to the purchasing process.

Late shipments may indicate poor handling and potentially damaged goods.

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Questions to Ask During Procurement Negotiations

How can I gain leverage during negotiations?

Competition

How do you maintain a competitive advantage in your business?

What is your reputation among customers, and how have you developed it?

Experience and Expertise

What procedures have you implemented to establish adequate knowledge of the latest technological developments or market changes?

What past experience do you have in developing products similar to those we are requesting?

Quality Control

How often do you experience defects within your case goods product line? To what degree are in-process inspections and process controls carried out?

What is the typical inspection process that your case good products undergo? What internal testing procedures do you use to ensure quality?

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Case Goods RFP Guidelines

What should my RFP include?

Organizational Overview

Buyers should describe their business background and the reason for the proposal.

Buyers should include contact information for RFP-related questions.

Statement Of Need

Buyers should explain the vendor's scope and provide a statement of need.

Buyers should state to what extent services are desired (e.g., transportation, delivery, and installation).

Project Budget

Buyers should include any budget constraints for transportation and installation of the furniture.

Buyers should define a cost breakdown of inventory.

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