Procurement Market Intelligence Report
Commercial Dry-Cleaning & Laundry Services
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Commercial Dry-Cleaning & Laundry Services Global Overview
Definition
Summary
Suppliers provide dry-cleaning and laundering services for motels, hospitals, clinics and other commercial businesses that own their own linen or uniforms. The main suppliers in this market are large multiline companies that serve a wide geographic range and smaller companies that serve only specific regions or locations. Common buyers include hospitals, public safety service providers, hotels and food service establishments.
This Report Includes:
- Laundry Pickup
- Laundry Delivery
Not in this Report:
- Linen & Uniform Rental Services
- Other Forms of Laundry Service
Global Commercial Dry-Cleaning & Laundry Services Procurement Trends
Discover the top international trends affecting procurement in the global Commercial Dry-Cleaning & Laundry Services market.
Warning Trends
United States postpones plans for sweeping tariffs on Canada and Mexico
- In February 2025, the United States announced 25.0% tariffs on imports from Canada and Mexico.
- Though initially set to take effect on February 4, 2025, the implementation of tariffs on Canada and Mexico has been postponed 30 days to allow for further negotiation.
- The tariff plan initially proposed by the US applies to all merchandise imported for consumption and applies in addition to other duties or fees that are in place, with limited exceptions.
- Providers in this market rely on input costs often sourced from an affected country. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
Neutral
Labor markets tighten slightly following interest rate cuts
- In recent months, the unemployment rate has remained stable at 4.1%, a still relatively low mark, though higher than it was in prior years. This trend indicates sustained competitiveness in the overall labor market, though certain industries have experienced waning labor demand.
- The latest jobs report indicates that major industries, such as construction, retail, leisure & hospitality, and transportation & warehousing, no longer face hiring shortfalls.
- However, worker shortages persist in the manufacturing and healthcare sectors, as 29.9% and 50.0% of job openings in each sector remained unfilled in August, respectively.
- In blue-collar fields, 33.9%, 70.1%, and 49.9% of job openings for information, finance, and professional service roles remained unfilled in September, though unfilled positions in these occupations can also be partially attributed to the longer average hiring times in these industries.
Global Commercial Dry-Cleaning & Laundry Services Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 85,845 |
| #2 India | 85,845 |
| #3 Oceania & Southeast Asia | 49,300 |
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2
Geography Drilldown - US
Average Cost of Commercial Dry-Cleaning & Laundry Services
United States
2026 Market Pricing$1.50 to $XXX.XX
per itemAverage Price
Prices in the Commercial Dry-Cleaning & Laundry Services market range from $1.50 to $XXX.XX, depending on Type of Item Cleaned, Type of Material, Method of Cleaning and Location of Supplier. For example, lower prices are associated with Cotton shirts ($1.50 to $20.00 per item), Dresses ($5.00 to $25.00 per item) and Ties ($1.50 to $15.00 per item), whereas higher prices are associated with Suits and jackets ($25.00 to $250 per item).
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Commercial Dry-Cleaning & Laundry Services Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Commercial Dry-Cleaning & Laundry Services market, prices in the US have grown 1.8% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Commercial Dry-Cleaning & Laundry Services
Total cost of ownership is Low in the Commercial Dry-Cleaning & Laundry Services market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Hidden Fees may raise the total cost of ownership unexpectedly.
Negotiated Before
Transportation
Billed During
Additional Fees
Unforeseen
Hidden Fees
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -1.7 in the United States. Buyer power is most positively impacted by Price Driver Volatility. It is most negatively impacted by Market Share Concentration. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
- Actionable "Buy Now" and "Buy Later" insights
- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as High, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Chemical Wholesalers
- Industrial Machinery & Equipment Wholesaling
- Soap & Cleaning Compound Manufacturing
2nd
Tier Suppliers
- Chemical Product Manufacturers
- General Purpose Machinery Manufacturing
- Petrochemical Manufacturing
Biggest Commercial Dry-Cleaning & Laundry Services Suppliers in the US by Revenue
The largest Commercial Dry-Cleaning & Laundry Services vendors by revenue in the US are ImageFIRST Healthcare Laundry Specialists LLC, Mission Linen Supply and Morgan Services, Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Cintas Corporation | International | CINCINNATI, OH | >10,000 | 5-10 | ||||
| Aramark Corp | Global | PHILADELPHIA | >10,000 | < 5 | ||||
| Alsco Inc. | Global | Salt Lake City, UT | >10,000 | < 5 | ||||
| Crown Linen Service, Inc. | Regional | Columbia, IL | 51-100 | < 5 | ||||
| Unifirst Corporation | Global | WILMINGTON, MA | >10,000 | < 5 | ||||
| ImageFIRST Healthcare Laundry Specialists LLC | International | King of Prussia, PA | 1,001-10,000 | < 5 | ||||
| Mission Linen Supply | Regional | Santa Barbara, CA | 1,001-10,000 | < 5 | ||||
| Morgan Services, Inc. | National | Chicago, IL | 101-250 | < 5 | ||||
| Prudential Overall Supply Inc. | National | Irvine, CA | 1,001-10,000 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Commercial Dry-Cleaning & Laundry Services market is 7.0% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Overhead. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Low market share concentration indicates that no individual or group of suppliers dominates revenue share within the market. This presents buyers with a broader range of options when choosing a supplier, contributing to significant levels of competition throughout the market.
While there is a moderate level of vendor financial risk, stable profit levels promote the financial health of vendors within the market. This reduces the risk of unexpected service disruptions or insolvency related to financial issues.
High supply chain risk primarily stems from dependence on chemical manufacturing for soaps and detergents in the cleaning process. Reliance on these volatile inputs can contribute to significant shifts in price.
The United States is a net exporter of synthetic soaps and detergents, benefitting buyers by providing greater product availability, potential cost-effectiveness, and faster delivery compared to imported goods. However, buyers should note that international trade dynamics could affect product availability and prices due to changes in global demand and export regulations.
Supplier Information
Cintas Corporation
Cintas Corporation is a public company operating internationally in the manufacturing, manufacturing, information, professional, scientific and technical services, administration, business support and waste management services and other services (except public administration) sectors. The company's offerings... Subscribe to learn more
Alsco Inc.
Alsco Inc. is a private company operating globally in the manufacturing and other services (except public administration) sectors. The company's offerings include hospital linen supply & management services, uniforms, uniform rental, hospitality linen rental and commercial dry-cleaning & laundry services.... Subscribe to learn more
Aramark Corp
Aramark is a global provider of food and facilities services to education, healthcare, business & industry, and sports, leisure & corrections markets. It offers food and beverage services, including hiring, training, and supervising food service personnel; ordering, receiving, preparing, and serving food Subscribe to learn more
Crown Linen Service, Inc.
Crown Linen Service, Inc. is a private company operating regionally in the other services (except public administration) sector. The company's offerings include hospitality linen rental and commercial dry-cleaning & laundry services. Founded in 1891, the company is currently headquartered in Columbia, Illinois,... Subscribe to learn more
ImageFIRST Healthcare Laundry Specialists LLC
ImageFIRST Healthcare Laundry Specialists LLC is a private company operating internationally in the other services (except public administration) sector. The company's offerings include hospital linen supply & management services, hospitality linen rental and commercial dry-cleaning & laundry services. Founded... Subscribe to learn more
Mission Linen Supply
Mission Linen Supply is a private company operating regionally in the manufacturing and other services (except public administration) sectors. The company's offerings include hospital linen supply & management services, uniforms, uniform rental, hospitality linen rental and commercial dry-cleaning & laundry... Subscribe to learn more
Morgan Services, Inc.
Morgan Services, Inc. is a private company operating nationally in the other services (except public administration) sector. The company's offerings include hospitality linen rental and commercial dry-cleaning & laundry services. Founded in 1887, the company is currently headquartered in Chicago, Illinois,... Subscribe to learn more
Prudential Overall Supply Inc.
Prudential Overall Supply Inc. is a private company operating nationally in the manufacturing, wholesale trade and other services (except public administration) sectors. The company's offerings include uniforms, uniform rental and commercial dry-cleaning & laundry services. Founded in 1932, the company is... Subscribe to learn more
Rinse Inc.
Rinse Inc. is a private company operating nationally in the other services (except public administration) sector. The company's offerings include commercial dry-cleaning & laundry services. Founded in 2013, the company is currently headquartered in San Francisco, California, United States of America with Subscribe to learn more
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Procurement Management KPIs for the Commercial Dry-Cleaning & Laundry Services Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Response Time and Debt to Equity Ratio. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Lost or Damaged Items and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Response Time |
|
Number of customer service tickets opened Total time to response for tickets |
The average time to response can be used as an indicator for how quickly and willing a supplier is to work with a buyer to solve issues with service. A supplier with a low average response time can lead to buyers losing items in service and lead to long periods of poor service if there is an aspect that buyers want to be corrected. |
| Debt to Equity Ratio |
|
Number of customer reviews Number of positive customer reviews |
Customer satisfaction can be used as an indicator to assess the supplier's performance and ability to perform service agreed upon in the agreement. Customer satisfaction measures how satisfied a customer is after service, which can give insight into the quality and consistency of the supplier's laundry services. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Security
Do you have around-the-clock surveillance systems in place at each facility?
What procedures must I follow to obtain a copy of surveillance footage?
Features
Do you offer wet and dry cleaning?
What type of soap or chemical options do you offer?
Value-Added Services
Do you offer alterations on site?
How quickly can you finish a hemming job?
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Commercial Dry-Cleaning & Laundry Services RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should outline the details of their organization, including the number of locations and organizational structure.
Buyers should specify the number of workers currently employed and the average turnover rate.
Statement Of Need
Buyers should describe their requirements for commercial dry cleaning and laundry services. including type of items, material composition and method of cleaning.
Buyers should include the locations where they require the suppliers' services and the frequency of service.
Project Budget
Buyers should specify their budget for the desired commercial laundry and dry-cleaning services as well as related products and services, such as delivery of cleaned items.
Buyers can reference the Market Pricing and Total Cost of Ownership sections of this report for assistance in creating a budget.
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Our Reports include:
- Opportunity assessment
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- Buyer power levers
- Price environment and market pricing
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- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
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