Procurement Market Intelligence Report
Online Compliance Training
Sourcing Guide & Market Intelligence
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Online Compliance Training Global Overview
Definition
Summary
Suppliers provide online software-as-a-service (SaaS) solutions for businesses looking to train employees on legal regulations and best practices regarding issues such as sexual harassment, workplace discrimination, financial regulations, safety, and emergencies to prevent workplace violations. Furthermore, buyers use online compliance training to avoid fines and penalties for noncompliance with federal, state, and local training requirements.
This Report Includes:
- Legal Regulation Training
- Sexual Harassment Training
- Workplace Discrimination Training
Not in this Report:
- HR Administration Services
- HR Software
Global Online Compliance Training Procurement Trends
Discover the top international trends affecting procurement in the global Online Compliance Training market.
Warning Trends
United States announces additional tariffs on China
- In February 2025, the United States announced 10.0% tariffs on imports from China. The tariffs took effect on February 4, 2025.
- The tariff plan applies to all merchandise imported for consumption and applies in addition to other duties and fees that are in place, with limited exceptions.
- In response, China announced a 15.0% tariff on products such as coal and natural gas, as well as a 10.0% tariff on crude oil, agricultural machinery, pickup trucks, and large cars. The tariff executive orders indicate retaliatory tariffs could lead to further escalation in rates.
- Providers in this market rely on inputs often sourced from China. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
United States postpones plans for sweeping tariffs on Canada and Mexico
- In February 2025, the United States announced 25.0% tariffs on imports from Canada and Mexico.
- Though initially set to take effect on February 4, 2025, the implementation of tariffs on Canada and Mexico has been postponed 30 days to allow for further negotiation.
- The tariff plan initially proposed by the US applies to all merchandise imported for consumption and applies in addition to other duties or fees that are in place, with limited exceptions.
- Providers in this market rely on input costs often sourced from an affected country. As such, ProcurementIQ will continue to monitor developments in this space and update analysis accordingly.
Global Online Compliance Training Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Europe | 460 |
| #2 United States | 350 |
| #3 China | 230 |
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2
Geography Drilldown - US
Average Cost of Online Compliance Training
United States
2026 Market Pricing$0.00 to $XXX.XX
per user per monthAverage Price
Prices in the Online Compliance Training market range from $0.00 to $XXX.XX, depending on Course Catalog, Multimedia & Interactive Content, Customization and Level of Accessibility. For example, lower prices are associated with Smaller course catalog ($0.00 to $75.00 per user per month), whereas higher prices are associated with Larger course catalog ($30.00 to $100 per user per month).
Need the scoop on international price trends?
Between our Europe and Canada collections, we provide price data for 350 markets so you can instantly compare prices across borders. Or, use our custom research services for intel on prices in any region across the globe.
Online Compliance Training Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Online Compliance Training market, prices in the US have grown 1.0% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
United States (2025-2028)
Compound Annual Growth Rate
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Price trend forecasts are available to subscribers, along with price driver projections and forward-looking cost structure data.
Cost Analysis - Total Cost of Ownership for Online Compliance Training
Total cost of ownership is Low in the Online Compliance Training market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Cancellations may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Training
Hardware
Unforeseen
Cancellations
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to 0.5 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Recent Price Volatility. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
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- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Low, which has a positive impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Computer & Packaged Software Wholesalers
- Data Processing & Hosting Service Providers
- Intellectual Property Licensing Firms
2nd
Tier Suppliers
- Computer Manufacturers
- IT Consulting Firms
- Software Publishers
Biggest Online Compliance Training Suppliers in the US by Revenue
The largest Online Compliance Training vendors by revenue in the US are Bank Administration Institute, Clear Law Institute LLC and Emtrain Inc. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Cintas Corporation | International | CINCINNATI, OH | >10,000 | < 5 | ||||
| Thomson Reuters Corporation | Global | TORONTO | >10,000 | < 5 | ||||
| NAVEX Global, Inc. | Global | Lake Oswego, OR | 1,001-10,000 | < 5 | ||||
| SAI Global Pty Limited | Global | Chicago, IL | 1,001-10,000 | < 5 | ||||
| Skillsoft Limited | Global | Clonskeagh, IE | 1,001-10,000 | < 5 | ||||
| HealthStream, Inc. | International | NASHVILLE | 1,001-10,000 | < 5 | ||||
| Bank Administration Institute | National | Chicago, IL | 101-250 | < 5 | ||||
| Clear Law Institute LLC | Global | Arlington, VA | <25 | < 5 | ||||
| Emtrain Inc. | National | San Francisco, CA | 101-250 | < 5 | ||||
Looking for a list of suppliers by country?
Subscribers can access vendor information on Canadian and European suppliers, too. We also offer custom research services to help with vendor sourcing anywhere in the world.
Profit Analysis
The average profit margin across vendors in the Online Compliance Training market is 27.4% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Wages. The cost trend for this component is falling, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
Low supply chain risk indicates that suppliers are unlikely to experience service-altering disruptions or issues caused by congestion in the supply chain.
Market share concentration is low, indicating that no single or group of suppliers has significant pricing power over the market.
The average vendor in the market for online compliance training carries a low level of financial risk, and rising demand has continued to boost the stability of vendors.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
Bank Administration Institute
Bank Administration Institute is a private company operating nationally in the information sector. The company's offerings include online compliance training. Founded in 1924, the company is currently headquartered in Chicago, Illinois, United States of America with an estimated 75 employees. Subscribe to learn more
Cintas Corporation
Cintas Corporation is a public company operating internationally in the manufacturing, manufacturing, information, professional, scientific and technical services, administration, business support and waste management services and other services (except public administration) sectors. The company's offerings... Subscribe to learn more
Clear Law Institute LLC
Clear Law Institute LLC is a private company operating globally in the information sector. The company's offerings include online compliance training. Founded in 2011, the company is currently headquartered in Arlington, Virginia, United States of America with an estimated 25 employees. Subscribe to learn more
Emtrain Inc.
Emtrain Inc. is a private company operating nationally in the information sector. The company's offerings include online compliance training. Founded in 2006, the company is currently headquartered in San Francisco, California, United States of America with an estimated 175 employees. Subscribe to learn more
HealthStream, Inc.
HealthStream, Inc. is a software-as-a-service solutions developer and provider to the healthcare industry. Its hStream technology platform comprises subscription-based applications for learning, clinical development, credentialing, and scheduling. It serves individuals and organizations within the healthcare... Subscribe to learn more
NAVEX Global, Inc.
NAVEX Global, Inc. is a private company operating globally in the information sector. The company's offerings include online compliance training and risk management software. Founded in 1997, the company is currently headquartered in Lake Oswego, Oregon, United States of America with an estimated 5500 employees.... Subscribe to learn more
SAI Global Pty Limited
SAI Global Pty Limited is a private company operating globally in the information sector. The company's offerings include online compliance training and risk management software. Founded in 1922, the company is currently headquartered in Chicago, Illinois, United States of America with an estimated 5500 employees.... Subscribe to learn more
Skillsoft Limited
Skillsoft Limited is a private company operating globally in the information, professional, scientific & technical services and educational services sectors. The company's offerings include online compliance training, employee performance management software, computer training services, safety training services,... Subscribe to learn more
Syntrio Inc.
Syntrio Inc. is a private company operating nationally in the information sector. The company's offerings include online compliance training. Founded in 1997, the company is currently headquartered in Deerfield, Illinois, United States of America with an estimated 175 employees. Subscribe to learn more
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Procurement Management KPIs for the Online Compliance Training Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Customer Retention Rate and New Customers. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Response Time and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Customer Retention Rate |
|
Number of contracts not renewed per year Number of customers switching to competitors per year |
Any vendor should ideally have a high customer retention rate, otherwise this may indicate poor performance or quality with the service. Vendors with high customer retention rates will be more likely to have stable prices, as frequent unexpected cancellations of contracts could lead to upward pressure on prices. Customer retention rate is not exclusively determined by the vendor's performance; however, there may be buyer-specific reasons as to why a contract was not renewed. Therefore, this should not be the most critical KPI when measuring a vendor's success. |
| New Customers |
|
Number of new contracts signed per year Number of individual course purchases per year |
Vendors with a large number of new customers will typically have a good reputation in the market, meaning that their service is likely high quality. A large volume of new customers will lessen vendors' financial risk, thus allowing prices to remain stable. While a large number of new customers can be an important metric of success, other reasons such as the success of marketing campaigns or low demand may also be important; therefore, this should not be the most important KPI when assessing vendor success. |
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Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Regulation
How quickly do you revise your online compliance courses when new regulations are passed?
By what methods do you stay informed about ongoing regulatory changes?
Software-Security
How often is client data and content backed up on your servers?
What are your continuity processes for business interruption?
Customer Support
What is your client renewal or repeat business rate?
Why do companies renew their contracts with your business?
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Online Compliance Training RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should provide a brief description of their business or organization, including its approximate size and location.
Buyers should identify the sector in which they operate.
Statement Of Need
Buyers should indicate the type of compliance training they require.
Buyers should provide the number of compliance courses that they need to access each month.
Project Budget
Buyers should disclose the full value of the contract, if available.
Buyers should disclose their expectations for payment, including preferred methods and frequency.
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We display average pricing information, trends and market data.
Our Reports include:
- Opportunity assessment
- Market dynamics
- Recent developments
- Positive and warning trends
- Buyer power levers
- Price environment and market pricing
- Geographic wage rates
- Global market updates
- Total cost of ownership
- Cost structure benchmarks and analysis
- Supply chain and vendors
- Global supplier breakdown
- Market share concentration
- Regulation and business requirements
- Vendor management and KPIs
- Sourcing strategy guidance
