Procurement Market Intelligence Report
Point-of-Sale Terminals
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Point-of-Sale Terminals Global Overview
Definition
Summary
This report is intended to assist buyers of point-of-sale (POS) terminals, which are hardware and software systems used to execute and manage retail transactions. A point-of-sale terminal typically includes a cash register, a computer, a receipt printer, and a credit card processor. Aside from sales, a POS terminal can also manage inventory, customer orders, promotions, discounts, and gift cards.
This Report Includes:
- Point-of-sale Terminals
- Point-of-sale Terminal Installation
Not in this Report:
- E-commerce Payment Systems
- Payment Processing Services
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Global Point-of-Sale Terminals Procurement Trends
Discover the top international trends affecting procurement in the global Point-of-Sale Terminals market.
Warning Trends
April tariffs to escalate prices for electronics and computing equipment
- On April 9, the Trump Administration announced a 90-day pause on the previously implemented country-specific tariffs and implemented a blanket 10.0% tariff rate on all imports in the interim. Additionally, on May 12th, the administration reduced tariffs on most Chinese imports from 145.0% to 30.0%.
- The United States is highly reliant on imported electronics, communication equipment, and computing devices, having imported more than $472 billion worth of electronics in 2024, or about half of the total domestic supply.
- For this reason, the US electronics industry is highly exposed to price increases and supply chain disruptions caused by the tariffs, particularly as 25.1% of imports in this industry come from China.
- For example, the cost of iPhones, which are predominantly manufactured in China, could rise by as much as 43.0% in response to tariffs, according to projections by Rosenblatt Securities. Overall, the Yale Budget Lab predicts tariffs will increase the average cost of computers and electronics by 4.5% in the short term.
- The April tariffs exempt semiconductors, limiting the cost increases for domestic electronics manufacturers, but the lack of domestic electronics assembly capacity means that this exemption will have a limited effect.
China bans exports of rare minerals to the United States
- On December 4, China announced a ban on all exports of gallium, germanium, graphite, and antimony to the United States, escalating existing trade restrictions on these materials.
- China is the leading global producer of each of these metals, producing 98.3%, 67.9%, 62.0%, and 48.2%, respectively, of the world’s gallium, germanium, graphite, and antimony supplies, respectively.
- The United States can still access these resources from other trade partners who make up most of the remaining global supply of the impacted commodities, such as Canada, Japan, and Brazil.
- However, the loss of supply from China, the leading producer of these materials, will increase prices and supply chain risk in a range of markets that rely on the affected metals, such as the semiconductor, batteries, and solar cell markets.
- China’s export ban on these materials is in retaliation to expanded US export bans on advanced semiconductor manufacturing equipment and technologies to China announced two days prior. This ongoing trade dispute adds further uncertainty to technology markets, which are often reliant on components and materials exported from China.
Russian invasion of Ukraine is putting additional strain on US chip supply
- Until recently, the United States sourced nearly all of its neon gas (an essential material in the laser imprinting process to produce semiconductors) from Ukrainian and Russian producers. Previous conflicts between the two nations, specifically related to the Crimea conflict in 2014, resulted in a nearly 600.0% increase in the price of neon.
- The Russian Ministry of Industry and Trade announced in early June that it would be limiting neon gas exports as part of its sanctions against countries it views as unfriendly. This move will add to lead times and prices for neon.
- Downstream semiconductor manufacturers keep stockpiles of neon gas that have allowed them to continue manufacturing chips, though it is unknown how long these stockpiles will last. Semiconductor manufacturers will likely pay higher prices for neon gas outside Ukraine as global supplies dwindle.
Global Point-of-Sale Terminals Market - Suppliers by Region
| Country/Region | Number of Suppliers |
|---|---|
| #1 Oceania & Southeast Asia | 380 |
| #2 China | 280 |
| #3 Europe | 250 |
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Geography Drilldown - US
Average Cost of Point-of-Sale Terminals
United States
2026 Market Pricing$600.00 to $X,XXX.XX
per POS terminalAverage Price
Prices in the Point-of-Sale Terminals market range from $600.00 to $X,XXX.XX, depending on Hardware, Software, Additional services and Number of terminals. For example, lower prices are associated with Less advanced hardware ($750 to $1,000 per POS terminal), whereas higher prices are associated with More advanced hardware ($1,000 to $4,000 per POS terminal).
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Point-of-Sale Terminals Category Price Trends
Pricing trends are indicated by the compound annual growth rate (CAGR) during a set period of time. For the Point-of-Sale Terminals market, prices in the US have grown 0.6% from 2022 to 2025. Subscribers can access price trend forecasts, price driver projections and forward-looking cost structure data. Learn more
United States (2022-2025)
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Cost Analysis - Total Cost of Ownership for Point-of-Sale Terminals
Total cost of ownership is Medium in the Point-of-Sale Terminals market. The average cost of ownership differs depending on the contract but generally includes costs negotiated before the contract begins, costs billed during the contract period and unforeseen costs. For example, unforeseen costs in the form of Cancellations may raise the total cost of ownership unexpectedly.
Negotiated Before
Customization
Billed During
Upgrades
Unforeseen
Cancellations
Buyer Power in Procurement Negotiations
In 2026, buyer power amounts to -2.5 in the United States. Buyer power is most positively impacted by Recent Developments. It is most negatively impacted by Availability of Substitutes. Subscribers can access details on eight other factors that impact buyer power. Learn more
United States
Buyer power forecasts: your glimpse into the future
Develop strategies for the upcoming year and identify unforeseen opportunities for buying now
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- Near-real-time updates to current and forecast Buyer Power Scores
- Methodology and weightings for Buyer Power Score Components
Supply Chain Risk
The average level of supply chain risk is assessed as Medium, which has a negative impact on buyer power. The level of supply chain risk is affected by industry volatility, barriers to entry, competition, import penetration, regulation and industry financial risk. Buyers in this market can mitigate procurement and supply chain management risks by monitoring risk levels for individual first and second tier suppliers:
1st
Tier Suppliers
- Semiconductor & Circuit Manufacturers
- Computer Manufacturers
- Electronic Component Manufacturers
- IT Retailers and Distributors
2nd
Tier Suppliers
Biggest Point-of-Sale Terminals Suppliers in the US by Revenue
The largest Point-of-Sale Terminals vendors by revenue in the US are Verifone Inc., Qisda Corporation and Ingenico Group. Subscribers can sort and filter by market share concentration, profit level and other factors. Learn more
| Supplier | Operational Size | Headquarters | Number of Employees | Market Share (%) | Market Share Performance (3yr trend) | Total Revenue ($ million) | Profit Level (%) | Risk Level |
|---|---|---|---|---|---|---|---|---|
| Hp inc. | Global | PALO ALTO | >10,000 | 10-15 | ||||
| Elo Touch Solutions Inc. | Global | Milpitas, CA | 251-500 | 10-15 | ||||
| Fujitsu Limited | Global | Tokyo, JP | >10,001 | 5-10 | ||||
| Dell Technologies Inc. | Global | ROUND ROCK | >10,000 | 5-10 | ||||
| Posiflex Technology Inc. | Global | New Taipei City, TW | 1,001-10,000 | 5-10 | ||||
| Toshiba Corporation | Global | Tokyo, JP | >10,001 | < 5 | ||||
| Qisda Corporation | Global | Taoyuan City , TW | 1,001-10,000 | < 5 | ||||
| Ncr Corporation | Global | ATLANTA | >10,000 | < 5 | ||||
| Ingenico Group | Global | Suresnes, FR | 1,001-10,000 | < 5 | ||||
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Profit Analysis
The average profit margin across vendors in the Point-of-Sale Terminals market is 6.6% and steady. Profit levels shift depending on suppliers' spend on wages, purchases and overhead. The highest cost component for vendors is Purchases. The cost trend for this component is stagnating, when considering movement between 2025 and 2026. To understand cost forecasts for 2027 and uncover the implications on profit, start your subscription. Learn more
Vendor & Supply Chain Analysis
The market has a moderate level of supply chain risk. POS terminals require assembly services to join the electronic components together. However, shortages for many of the resistors used in manufacturing these components have added some risk to the supply chain.
Vendor risk in the market is moderate. POS terminals are primarily used in the retail and hospitality industries, making POS terminal suppliers highly dependent on general consumer spending to drive demand for their products.
Market share concentration in the market is high, harming buyers by reducing the selection of suppliers.
The United States is a net importer of computers, meaning it imports more computers than it exports. While lower manufacturing costs abroad drive down prices for imported computers, relying on imports can lead to potential shortages or price increases if there are supply chain disruptions due to geopolitical tensions, trade disputes, or global crises.
Supplier Information
Elo Touch Solutions Inc.
Elo Touch Solutions Inc. is a private company operating globally in the manufacturing sector. The company's offerings include point-of-sale terminals. Founded in 1971, the company is currently headquartered in Milpitas, California, United States of America with an estimated 500 employees. Subscribe to learn more
Hp inc.
HP Inc. is a provider of diversified technology products. It offers personal computing, digital access devices, imaging and printing products, and related solutions. It sells and markets to individual consumers, small and medium-sized businesses, and large enterprises across healthcare, education, retail,... Subscribe to learn more
Dell Technologies Inc.
Dell Technologies Inc. is a global provider of comprehensive information technology solutions, products, and services. It organizes its business into two segments: the Infrastructure Solutions Group, which offers multi-cloud and big data solutions to simplify, streamline, and automate cloud operations, and... Subscribe to learn more
Fujitsu Limited
Fujitsu Limited is a public company operating globally in the manufacturing sector. The company's offerings include computer servers, point-of-sale terminals, computer keyboards and biometric devices. Founded in 1935, the company is currently headquartered in Tokyo, Japan with an estimated employee count Subscribe to learn more
Posiflex Technology Inc.
Posiflex Technology Inc. is a public company operating globally in the manufacturing sector. The company's offerings include point-of-sale terminals and interactive kiosks. Founded in 1984, the company is currently headquartered in New Taipei City, Taiwan with an estimated 5500 employees. Subscribe to learn more
Custom Group S.p.A.
Custom Group S.p.A. is a private company operating globally in the manufacturing sector. The company's offerings include point-of-sale terminals. Founded in 1992, the company is currently headquartered in Fontevivo, Parma, Italy with an estimated 384 employees. Subscribe to learn more
Ingenico Group
Ingenico Group is a public company operating globally in the manufacturing sector. The company's offerings include point-of-sale terminals and interactive kiosks. Founded in 1980, the company is currently headquartered in Suresnes, France with an estimated 5500 employees. Subscribe to learn more
Ncr Corporation
NCR VOYIX Corp. is a global enterprise technology provider that operates in the cloud and includes microservices and APIs integrated with its customers' systems. Its portfolio includes software and services for banking, retailers, and restaurants, as well as payment processing and networks, multi-vendor connected... Subscribe to learn more
Qisda Corporation
Qisda Corporation is a public company operating globally in the manufacturing sector. The company's offerings include point-of-sale terminals. Founded in 1984, the company is currently headquartered in Taoyuan City, Taiwan with an estimated 5500 employees. Subscribe to learn more
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Procurement Management KPIs for the Point-of-Sale Terminals Market
Managing vendor performance throughout the contract period is easier when tracking specific key performance indicators (KPIs). For example, buyers should monitor Average Resolution Time and Critical Bugs. Buyers may experience better performance throughout their contracts if they establish service level agreements (SLAs) based on Pricing and other factors.
| KPI | Level of Importance (1-5) | Measurements | Key Considerations |
|---|---|---|---|
| Average Resolution Time |
|
Length of time from query to solution Number of times that resolutions are not met |
Vendors should be measured on their ability to quickly resolve issues. The resolution time will drastically affect a buyer's relationship with their customers. |
| Critical Bugs |
|
Number of flagged system bugs Severity of system bugs |
If there are critical bugs, this can result in inefficient work or downtime. Bugs in the system will jeopardize a buyer's reputation. |
Questions to Ask During Procurement Negotiations
How can I gain leverage during negotiations?
Customer Support
What is the schedule and availability of your support staff?
How quickly can you provide replacement parts for your POS terminals?
Security
What happens if POS terminals are physically compromised?
What are some firewall hardware and software you sell that can integrate with your POS terminals?
Inventory Control
How do your POS terminals automatically tally the amount of inventory available?
How do your POS terminals integrate or share data with other software programs, especially enterprise resource planning software?
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Point-of-Sale Terminals RFP Guidelines
What should my RFP include?
Organizational Overview
Buyers should describe their organizations, including the industry, number of employees and geographic locations of operating offices.
Buyers should describe promotions, sales and coupons used by the buyer’s customers.
Statement Of Need
Buyers should state the number of stores they desire POS terminals in.
Buyers should state the volume of purchases that the POS terminal should handle reliably.
Project Budget
Buyers should specify their total budget for the project.
Buyers should include details about their desired method of payment, such as whether to pay in full or require financing.
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